Agency: Human Services Line Item: Office of Recovery Services Function The Office of Recovery Services (ORS) is responsible for establishing child and medical support obligations and then enforcing the obligation. These services are required by federal law to reimburse the state and federal government for public assistance received by the children of the obligated parent(s). These same services are required if the child of the obligated parents is in state custody or if the custodial parent makes application to the IV-D child support agency for enforcement services. The Department of Health also contracts with ORS to provide insurance identification and third party collection services for Medicaid as required under Title XIX of the federal Social Security Act.
Statutory Authority Utah Code Title 62A, Chapter 11 describes the programs and administration of the Office of Recovery Services: - Part 1: Creation and duties of the Office of Recovery Services
- Part 3: Child Support Services Act
- Parts 4 and 5: Requirements for income withholding
- Part 6: Administrative License Suspension Child Support Enforcement Act
- Part 7: Alternative payment through electronic funds transfer
Utah Code Title 78B: - Chapter 12: Utah Child Support Act
- Chapter 14: Uniform Interstate Family Support Act
- Chapter 15: Utah Uniform Parentage Act
Other Code Sections: - 26-19: Medical Benefits Recovery Act
- 62A-1-117: Assignment of support - children in state custody
- 78A-6-1106: Child support obligation when custody of a minor is vested in an individual or institution
In addition to state law, many functions provided by ORS have provisions detailed in federal law. Those federal law references, where available, follow: - 42 USC 1917(b): Medicaid Liens and Recovery
- 42 CFR 433 (D)&(F): Medicaid Recovery
- 42 USC 653 - 669b: IV-D Child Support Enforcement
- 45 CFR. 301 - 310: IV-D Child Support Enforcement
Performance The Office of the Legislative Fiscal Analyst completed an in-depth budget review of the Department of Human Services in November, 2010. As part of that review, a five year history of each agency's output and outcome measures was documented on pages 65 through 74 of Appendix 3 of the report. These Department of Human Services output and outcome measures will be updated in an Issue Brief during the 2012 General Session of the Legislature. Funding Detail For analysis of current budget requests and discussion of issues related to this budget click here. | Sources of Finance | 2008
Actual | 2009
Actual | 2010
Actual | 2011
Actual | 2012
Approp | | General Fund | $15,506,500 | $14,976,200 | $14,034,200 | $13,675,600 | $12,536,400 | | General Fund, One-time | ($501,300) | $746,200 | ($832,800) | $33,500 | $156,000 | | Federal Funds | $29,819,100 | $27,043,700 | $23,870,000 | $22,302,800 | $25,199,400 | | American Recovery and Reinvestment Act | $0 | $1,820,500 | $5,809,700 | $6,204,100 | $0 | | Dedicated Credits Revenue | $3,458,900 | $3,226,700 | $3,314,100 | $2,867,700 | $3,107,900 | | Transfers - Medicaid | $2,262,800 | $2,335,400 | $2,418,700 | $2,285,700 | $2,162,000 | | Transfers - Other Agencies | $136,200 | $63,600 | $77,600 | $67,400 | $141,600 | | Transfers - Within Agency | $0 | $109,400 | $44,800 | $39,800 | $59,000 | | Beginning Nonlapsing | $8,200 | $0 | $0 | $0 | $0 | | Lapsing Balance | ($1,700) | ($1,200) | ($1,700) | ($1,503,300) | $0 | | Total | $50,688,700 | $50,320,500 | $48,734,600 | $45,973,300 | $43,362,300 |
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| | Programs: | 2008
Actual | 2009
Actual | 2010
Actual | 2011
Actual | 2012
Approp | | Administration - ORS | $1,599,400 | $1,335,500 | $1,268,000 | $1,127,300 | $1,139,800 | | Financial Services | $5,674,800 | $5,935,600 | $5,842,700 | $5,713,100 | $4,515,500 | | Electronic Technology | $9,465,300 | $8,901,000 | $10,290,300 | $9,527,100 | $6,829,700 | | Child Support Services | $25,162,300 | $25,051,700 | $22,828,400 | $21,467,200 | $23,959,400 | | Children in Care Collections | $2,033,000 | $1,961,400 | $1,783,200 | $1,459,500 | $1,698,600 | | Attorney General Contract | $4,270,800 | $4,573,500 | $4,319,600 | $4,358,500 | $3,023,700 | | Medical Collections | $2,483,100 | $2,561,800 | $2,402,400 | $2,320,600 | $2,195,600 | | Total | $50,688,700 | $50,320,500 | $48,734,600 | $45,973,300 | $43,362,300 |
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| | Categories of Expenditure | 2008
Actual | 2009
Actual | 2010
Actual | 2011
Actual | 2012
Approp | | Personnel Services | $32,637,000 | $32,281,600 | $29,805,600 | $27,835,800 | $30,192,200 | | In-state Travel | $33,400 | $26,500 | $18,900 | $25,300 | $21,100 | | Out-of-state Travel | $43,200 | $35,300 | $4,200 | $0 | $3,000 | | Current Expense | $10,021,300 | $10,672,200 | $10,192,400 | $10,040,700 | $8,014,200 | | DP Current Expense | $7,953,800 | $7,252,600 | $8,713,500 | $8,071,500 | $5,079,500 | | DP Capital Outlay | $0 | $52,300 | $0 | $0 | $52,300 | | Total | $50,688,700 | $50,320,500 | $48,734,600 | $45,973,300 | $43,362,300 |
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| | Other Indicators | 2008
Actual | 2009
Actual | 2010
Actual | 2011
Actual | 2012
Approp | | Budgeted FTE | 513.7 | 485.5 | 483.2 | 452.0 | 459.3 | | Actual FTE | 513.7 | 486.4 | 449.7 | 413.4 | 0.0 | | Vehicles | 8 | 7 | 7 | 7 | 7 |
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Subcommittee Table of ContentsProgram: Administration - ORS Function The Administration Bureau is responsible for managerial oversight and leadership of the Office of Recovery Services and its programs. This bureau includes the ORS director and the director's staff, clerical support, personnel management, central training, management auditing, contract management, planning and resource development, public information, and constituent affairs. Funding Detail | Sources of Finance | 2008
Actual | 2009
Actual | 2010
Actual | 2011
Actual | 2012
Approp | | General Fund | $289,500 | $458,700 | $178,500 | $444,900 | $398,900 | | General Fund, One-time | $0 | $0 | ($3,200) | $0 | $0 | | Federal Funds | $1,165,200 | $703,700 | $701,300 | $684,600 | $607,400 | | Dedicated Credits Revenue | $0 | $0 | $0 | $0 | $400 | | Transfers - Medicaid | $98,800 | $63,700 | $120,200 | $55,300 | $74,100 | | Transfers - Other Agencies | $45,900 | $0 | $0 | $0 | $0 | | Transfers - Within Agency | $0 | $109,400 | $44,800 | $39,800 | $59,000 | | Lapsing Balance | $0 | $0 | $226,400 | ($97,300) | $0 | | Total | $1,599,400 | $1,335,500 | $1,268,000 | $1,127,300 | $1,139,800 |
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| | Categories of Expenditure | 2008
Actual | 2009
Actual | 2010
Actual | 2011
Actual | 2012
Approp | | Personnel Services | $1,117,000 | $793,500 | $832,500 | $750,700 | $599,900 | | In-state Travel | $1,300 | $700 | $900 | $200 | $1,900 | | Out-of-state Travel | $1,300 | $700 | $0 | $0 | $0 | | Current Expense | $479,800 | $540,600 | $434,600 | $376,400 | $538,000 | | Total | $1,599,400 | $1,335,500 | $1,268,000 | $1,127,300 | $1,139,800 |
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| | Other Indicators | 2008
Actual | 2009
Actual | 2010
Actual | 2011
Actual | 2012
Approp | | Budgeted FTE | 13.8 | 9.4 | 9.4 | 8.4 | 8.0 | | Actual FTE | 13.8 | 9.4 | 9.0 | 9.0 | 0.0 |
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Subcommittee Table of ContentsProgram: Financial Services Function Financial Services has responsibility for budgetary and financial matters for ORS, including check processing and other financial transactions, federal reporting requirements, budget development, purchasing, agency services, facility management, and accounting. The largest section of the staff is responsible for researching, posting, distributing, and disbursing funds collected by ORS. About 84 percent of payments are made through direct deposit to the custodial parents. Funding Detail | Sources of Finance | 2008
Actual | 2009
Actual | 2010
Actual | 2011
Actual | 2012
Approp | | General Fund | $1,274,800 | $2,107,400 | $1,256,300 | $2,104,000 | $1,801,100 | | General Fund, One-time | $0 | $0 | ($11,600) | $33,500 | $0 | | Federal Funds | $4,146,000 | $3,566,500 | $3,485,700 | $1,490,500 | $2,439,100 | | American Recovery and Reinvestment Act | $0 | $0 | $0 | $1,841,300 | $0 | | Dedicated Credits Revenue | $0 | $0 | $0 | $0 | $2,400 | | Transfers - Medicaid | $254,000 | $261,700 | $352,800 | $293,100 | $272,900 | | Lapsing Balance | $0 | $0 | $759,500 | ($49,300) | $0 | | Total | $5,674,800 | $5,935,600 | $5,842,700 | $5,713,100 | $4,515,500 |
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| | Categories of Expenditure | 2008
Actual | 2009
Actual | 2010
Actual | 2011
Actual | 2012
Approp | | Personnel Services | $1,690,300 | $1,690,600 | $1,624,700 | $1,561,400 | $1,530,200 | | In-state Travel | $1,500 | $300 | $300 | $600 | $400 | | Current Expense | $3,983,000 | $4,244,600 | $4,217,300 | $4,150,700 | $2,984,700 | | DP Current Expense | $0 | $100 | $400 | $400 | $200 | | Total | $5,674,800 | $5,935,600 | $5,842,700 | $5,713,100 | $4,515,500 |
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| | Other Indicators | 2008
Actual | 2009
Actual | 2010
Actual | 2011
Actual | 2012
Approp | | Budgeted FTE | 31.0 | 28.9 | 31.0 | 27.0 | 26.5 | | Actual FTE | 31.0 | 29.0 | 27.6 | 26.0 | 0.0 | | Vehicles | 8 | 7 | 7 | 7 | 7 |
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Subcommittee Table of ContentsProgram: Electronic Technology Function This bureau is responsible for the operation and maintenance of the Office of Recovery Services Information System (ORSIS), Content Manager (electronic filing system), a client server subsystem, and Local Area Network (LAN) support. It is responsible for coordinating efforts with the state Department of Technology Services. Electronic Services is also responsible for the telecommunications needs of ORS. This includes operation of the ORS Automated Information System which provides an automated method for both custodial and non-custodial parents to check on the status of payments. Funding Detail | Sources of Finance | 2008
Actual | 2009
Actual | 2010
Actual | 2011
Actual | 2012
Approp | | General Fund | $3,212,300 | $1,459,200 | $1,084,600 | $3,609,400 | $2,951,300 | | General Fund, One-time | $0 | $0 | ($15,100) | $0 | $0 | | Federal Funds | $5,798,400 | $5,212,000 | $6,036,500 | $3,970,200 | $3,499,700 | | American Recovery and Reinvestment Act | $0 | $1,820,500 | $0 | $1,492,100 | $0 | | Dedicated Credits Revenue | $0 | $0 | $0 | $0 | ($13,700) | | Transfers - Medicaid | $446,400 | $409,300 | $499,100 | $455,500 | $392,400 | | Beginning Nonlapsing | $8,200 | $0 | $0 | $0 | $0 | | Lapsing Balance | $0 | $0 | $2,685,200 | ($100) | $0 | | Total | $9,465,300 | $8,901,000 | $10,290,300 | $9,527,100 | $6,829,700 |
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| | Categories of Expenditure | 2008
Actual | 2009
Actual | 2010
Actual | 2011
Actual | 2012
Approp | | Personnel Services | $1,346,600 | $1,418,300 | $1,396,000 | $1,376,300 | $1,537,700 | | In-state Travel | $1,300 | $300 | $0 | $0 | $700 | | Out-of-state Travel | $700 | $400 | $0 | $0 | $0 | | Current Expense | $221,300 | $254,100 | $258,300 | $211,500 | $235,700 | | DP Current Expense | $7,895,400 | $7,175,600 | $8,636,000 | $7,939,300 | $5,003,300 | | DP Capital Outlay | $0 | $52,300 | $0 | $0 | $52,300 | | Total | $9,465,300 | $8,901,000 | $10,290,300 | $9,527,100 | $6,829,700 |
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| | Other Indicators | 2008
Actual | 2009
Actual | 2010
Actual | 2011
Actual | 2012
Approp | | Budgeted FTE | 16.5 | 16.6 | 18.0 | 13.0 | 14.0 | | Actual FTE | 16.5 | 16.6 | 16.4 | 15.9 | 0.0 |
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Subcommittee Table of ContentsProgram: Child Support Services Function Child Support Services is the largest activity in the Office of Recovery Services. It is responsible for the management of the federal Title IV-D (Social Security Act) Child Support Enforcement program for the state. This program is required by federal law in order for the state to receive the federal Temporary Assistance for Needy Families (TANF) block grant. The primary purpose of the program is to increase family income through collection of child support and enforcement of medical support. Combined with other income, child support collections assist families to become self-sufficient or help prevent the need for public assistance including Medicaid. Funding Detail | Sources of Finance | 2008
Actual | 2009
Actual | 2010
Actual | 2011
Actual | 2012
Approp | | General Fund | $7,803,700 | $7,498,100 | $8,405,100 | $4,063,000 | $4,293,900 | | General Fund, One-time | ($606,800) | $746,200 | ($727,200) | $0 | $156,000 | | Federal Funds | $14,417,900 | $13,518,300 | $9,887,800 | $13,248,800 | $16,250,200 | | American Recovery and Reinvestment Act | $0 | $0 | $5,809,700 | $2,230,400 | $0 | | Dedicated Credits Revenue | $3,458,900 | $3,226,700 | $3,314,100 | $2,867,700 | $3,117,700 | | Transfers - Other Agencies | $90,300 | $63,600 | $77,600 | $67,400 | $141,600 | | Lapsing Balance | ($1,700) | ($1,200) | ($3,938,700) | ($1,010,100) | $0 | | Total | $25,162,300 | $25,051,700 | $22,828,400 | $21,467,200 | $23,959,400 |
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| | Categories of Expenditure | 2008
Actual | 2009
Actual | 2010
Actual | 2011
Actual | 2012
Approp | | Personnel Services | $24,005,800 | $23,890,300 | $21,792,000 | $20,394,300 | $22,654,500 | | In-state Travel | $11,500 | $9,100 | $4,000 | $3,500 | $15,500 | | Out-of-state Travel | $24,200 | $23,500 | $0 | $0 | $3,000 | | Current Expense | $1,118,700 | $1,127,900 | $1,031,400 | $1,069,300 | $1,286,400 | | DP Current Expense | $2,100 | $900 | $1,000 | $100 | $0 | | Total | $25,162,300 | $25,051,700 | $22,828,400 | $21,467,200 | $23,959,400 |
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| | Other Indicators | 2008
Actual | 2009
Actual | 2010
Actual | 2011
Actual | 2012
Approp | | Budgeted FTE | 378.7 | 359.7 | 353.5 | 334.5 | 345.8 | | Actual FTE | 378.7 | 360.4 | 330.5 | 303.9 | 0.0 |
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Subcommittee Table of ContentsProgram: Children in Care Collections Function This bureau is responsible for collection of child support in behalf of children who are in state custody or 24-hour care. Federal law (Title IV-D) requires collection of child/medical support for children receiving federal Title XIX (Medicaid) and/or Title IV-E (Foster Care) funds (both titles are from the Social Security Act). State law (62A-1-117, 78A-6-1106) also mandates this collection program. This bureau is also responsible for third party insurance collections for the Utah State Hospital and Supplemental Security Income (SSI) interim assistance for the Department of Workforce Services. It also provides child support services for families not receiving public assistance in the form of central accounting for income withholding authorized by the courts. Funding Detail | Sources of Finance | 2008
Actual | 2009
Actual | 2010
Actual | 2011
Actual | 2012
Approp | | General Fund | $612,500 | $734,200 | $583,100 | $741,800 | $662,000 | | General Fund, One-time | $0 | $0 | ($6,300) | $0 | $0 | | Federal Funds | $1,350,000 | $1,156,400 | $1,051,300 | $884,500 | $964,500 | | Dedicated Credits Revenue | $0 | $0 | $0 | $0 | $1,100 | | Transfers - Medicaid | $70,500 | $70,800 | $84,400 | $29,600 | $71,000 | | Lapsing Balance | $0 | $0 | $70,700 | ($196,400) | $0 | | Total | $2,033,000 | $1,961,400 | $1,783,200 | $1,459,500 | $1,698,600 |
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| | Categories of Expenditure | 2008
Actual | 2009
Actual | 2010
Actual | 2011
Actual | 2012
Approp | | Personnel Services | $2,008,900 | $1,941,200 | $1,766,100 | $1,441,800 | $1,686,900 | | In-state Travel | $400 | $100 | $200 | $200 | $100 | | Current Expense | $23,700 | $20,100 | $16,900 | $17,500 | $11,600 | | Total | $2,033,000 | $1,961,400 | $1,783,200 | $1,459,500 | $1,698,600 |
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| | Other Indicators | 2008
Actual | 2009
Actual | 2010
Actual | 2011
Actual | 2012
Approp | | Budgeted FTE | 31.7 | 29.4 | 29.4 | 29.4 | 26.0 | | Actual FTE | 31.7 | 29.5 | 27.1 | 21.7 | 0.0 |
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Subcommittee Table of ContentsProgram: Attorney General Contract Function ORS contracts with the Office of the Attorney General (AG) for legal services to enforce efforts in the areas of child support and other collections. While on the Attorney General's staff and payroll, these attorneys are considered to be related staff. Forty-seven employees are housed in ORS offices. The AG bills ORS monthly based on the actual number of attorneys at ORS and the time they spend on ORS matters. Funding Detail | Sources of Finance | 2008
Actual | 2009
Actual | 2010
Actual | 2011
Actual | 2012
Approp | | General Fund | $1,144,100 | $1,561,600 | $1,323,100 | $1,562,500 | $1,405,700 | | General Fund, One-time | $105,500 | $0 | ($56,200) | $0 | $0 | | Federal Funds | $2,941,600 | $2,886,800 | $2,707,400 | $2,024,200 | $1,501,700 | | American Recovery and Reinvestment Act | $0 | $0 | $0 | $640,300 | $0 | | Transfers - Medicaid | $79,600 | $125,100 | $161,000 | $131,500 | $116,300 | | Lapsing Balance | $0 | $0 | $184,300 | $0 | $0 | | Total | $4,270,800 | $4,573,500 | $4,319,600 | $4,358,500 | $3,023,700 |
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| | Categories of Expenditure | 2008
Actual | 2009
Actual | 2010
Actual | 2011
Actual | 2012
Approp | | In-state Travel | $17,400 | $16,000 | $13,500 | $20,800 | $2,300 | | Out-of-state Travel | $14,500 | $9,000 | $4,200 | $0 | $0 | | Current Expense | $4,182,600 | $4,472,500 | $4,225,800 | $4,206,000 | $2,945,400 | | DP Current Expense | $56,300 | $76,000 | $76,100 | $131,700 | $76,000 | | Total | $4,270,800 | $4,573,500 | $4,319,600 | $4,358,500 | $3,023,700 |
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Subcommittee Table of ContentsProgram: Medical Collections Function This bureau is responsible for providing insurance identification, collection, and cost avoidance services to the Department of Health for Medicaid, the Children's Health Insurance Program (CHIP), and the Primary Care Network (PCN). The bureau works to identify medical insurance recipients and coordinates benefits and recovery. Additionally, the bureau pursues collections from liable third parties in personal injury cases, administers the Medicaid Estate Recovery program, and collects overpayments from providers. Funding Detail | Sources of Finance | 2008
Actual | 2009
Actual | 2010
Actual | 2011
Actual | 2012
Approp | | General Fund | $1,169,600 | $1,157,000 | $1,203,500 | $1,150,000 | $1,023,500 | | General Fund, One-time | $0 | $0 | ($13,200) | $0 | $0 | | Federal Funds | $0 | $0 | $0 | $0 | ($63,200) | | Transfers - Medicaid | $1,313,500 | $1,404,800 | $1,201,200 | $1,320,700 | $1,235,300 | | Lapsing Balance | $0 | $0 | $10,900 | ($150,100) | $0 | | Total | $2,483,100 | $2,561,800 | $2,402,400 | $2,320,600 | $2,195,600 |
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| | Categories of Expenditure | 2008
Actual | 2009
Actual | 2010
Actual | 2011
Actual | 2012
Approp | | Personnel Services | $2,468,400 | $2,547,700 | $2,394,300 | $2,311,300 | $2,183,000 | | In-state Travel | $0 | $0 | $0 | $0 | $200 | | Out-of-state Travel | $2,500 | $1,700 | $0 | $0 | $0 | | Current Expense | $12,200 | $12,400 | $8,100 | $9,300 | $12,400 | | Total | $2,483,100 | $2,561,800 | $2,402,400 | $2,320,600 | $2,195,600 |
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| | Other Indicators | 2008
Actual | 2009
Actual | 2010
Actual | 2011
Actual | 2012
Approp | | Budgeted FTE | 42.0 | 41.4 | 42.0 | 39.8 | 39.0 | | Actual FTE | 42.0 | 41.5 | 39.0 | 36.8 | 0.0 |
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Subcommittee Table of Contents |