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First Substitute H.B. 245

Representative Derek E. Brown proposes the following substitute bill:


             1     
CONSUMER PROTECTION AMENDMENTS

             2     
2013 GENERAL SESSION

             3     
STATE OF UTAH

             4     
Chief Sponsor: Derek E. Brown

             5     
Senate Sponsor: Patricia W. Jones

             6     
             7      LONG TITLE
             8      General Description:
             9          This bill modifies consumer protection provisions.
             10      Highlighted Provisions:
             11          This bill:
             12          .    defines terms;
             13          .    in a provision requiring excess funds in the Consumer Protection Education and
             14      Training Fund to be transferred to the General Fund, increases the threshold from
             15      $100,000 to $500,000;
             16          .    adds an act to the list of acts considered to be deceptive acts or practices for
             17      purposes of the Consumer Sales Practices Act;
             18          .    provides for an increase in the amount of an unpaid fine under the Consumer Sales
             19      Practices Act if the fine remains unpaid more than 60 days after a final order;
             20          .    relocates nonconformity language in the New Motor Vehicle Warranties Act
             21      relating to recreational vehicle trailers;
             22          .    requires a health spa to provide a copy of its liability insurance policy;
             23          .    requires registered agents of telephone soliciting businesses to provide proof of
             24      residency;
             25          .    allows the cost of a criminal background check to be included in the annual


             26      registration fee for telephone soliciting businesses;
             27          .    requires certain participants in a telephone soliciting business to meet certain
             28      requirements and to submit to a criminal background check;
             29          .    requires telephone soliciting businesses to correct information contained in an
             30      application for registration or renewal of registration if the information materially
             31      changes or becomes incorrect or incomplete;
             32          .    provides that each telephone solicitation made in violation of applicable provisions
             33      is a separate violation;
             34          .    modifies what constitutes a prohibited practice for a telephone solicitor;
             35          .    modifies a provision relating to a pawnbroker's selling of an article pawned to the
             36      pawnbroker;
             37          .    modifies provisions relating to information to be provided with respect to a property
             38      disposition hearing under the Pawnshop and Secondhand Merchandise Transaction
             39      Information Act;
             40          .    clarifies an exemption for a private, nonprofit educational institution under the
             41      Postsecondary Propriety School Act;
             42          .    modifies the definition of "immigration consultant" under the Immigration
             43      Consultant Registration Act;
             44          .    requires an annual registration and an annual registration fee for immigration
             45      consultants;
             46          .    modifies bond requirements for immigration consultants;
             47          .    modifies the minimum amount of an administrative fine under the Immigration
             48      Consultant Registration Act; and
             49          .    makes technical changes.
             50      Money Appropriated in this Bill:
             51          None
             52      Other Special Clauses:
             53          None
             54      Utah Code Sections Affected:
             55      AMENDS:
             56          13-2-8, as last amended by Laws of Utah 2008, Chapter 382


             57          13-11-4, as last amended by Laws of Utah 2012, Chapter 152
             58          13-11-17, as last amended by Laws of Utah 2004, Chapter 55
             59          13-20-2, as last amended by Laws of Utah 2012, Chapter 77
             60          13-20-8, as enacted by Laws of Utah 2012, Chapter 77
             61          13-22-9, as last amended by Laws of Utah 2009, Chapter 183
             62          13-23-5, as last amended by Laws of Utah 2009, Chapter 183
             63          13-26-3, as last amended by Laws of Utah 2009, Chapter 183
             64          13-26-8, as last amended by Laws of Utah 2005, Chapter 18
             65          13-26-11, as last amended by Laws of Utah 2005, Chapter 18
             66          13-32a-102, as last amended by Laws of Utah 2012, Chapter 284
             67          13-32a-109, as last amended by Laws of Utah 2012, Chapters 284 and 369
             68          13-32a-117, as enacted by Laws of Utah 2012, Chapter 284
             69          13-34-105, as last amended by Laws of Utah 2011, Chapter 221
             70          13-49-102, as enacted by Laws of Utah 2012, Chapter 375
             71          13-49-202, as enacted by Laws of Utah 2012, Chapter 375
             72          13-49-204, as enacted by Laws of Utah 2012, Chapter 375
             73          13-49-402, as enacted by Laws of Utah 2012, Chapter 375
             74     
             75      Be it enacted by the Legislature of the state of Utah:
             76          Section 1. Section 13-2-8 is amended to read:
             77           13-2-8. Consumer Protection Education and Training Fund.
             78          (1) There is created a restricted special revenue fund known as the "Consumer
             79      Protection Education and Training Fund."
             80          (2) (a) Unless otherwise provided by a chapter listed in Section 13-2-1 , all money not
             81      distributed as consumer restitution that is received by the division from administrative fines
             82      and settlements, from criminal restitution, or from civil damages, forfeitures, penalties, and
             83      settlements when the division receives the money on its own behalf and not in a representative
             84      capacity, shall be deposited into the fund.
             85          (b) Any portion of the fund may be maintained in an interest-bearing account.
             86          (c) All interest earned on fund money shall be deposited into the fund.
             87          (3) Notwithstanding Title 63J, Chapter 1, Budgetary Procedures Act, the division may


             88      use the fund with the approval of the executive director of the Department of Commerce in a
             89      manner consistent with the duties of the division under this chapter for:
             90          (a) consumer protection education for members of the public;
             91          (b) equipment for and training of division personnel;
             92          (c) publication of consumer protection brochures, laws, policy statements, or other
             93      material relevant to the division's enforcement efforts; and
             94          (d) investigation and litigation undertaken by the division.
             95          (4) If the balance in the fund exceeds [$100,000] $500,000 at the close of any fiscal
             96      year, the excess shall be transferred to the General Fund.
             97          Section 2. Section 13-11-4 is amended to read:
             98           13-11-4. Deceptive act or practice by supplier.
             99          (1) A deceptive act or practice by a supplier in connection with a consumer transaction
             100      violates this chapter whether it occurs before, during, or after the transaction.
             101          (2) Without limiting the scope of Subsection (1), a supplier commits a deceptive act or
             102      practice if the supplier knowingly or intentionally:
             103          (a) indicates that the subject of a consumer transaction has sponsorship, approval,
             104      performance characteristics, accessories, uses, or benefits, if it has not;
             105          (b) indicates that the subject of a consumer transaction is of a particular standard,
             106      quality, grade, style, or model, if it is not;
             107          (c) indicates that the subject of a consumer transaction is new, or unused, if it is not, or
             108      has been used to an extent that is materially different from the fact;
             109          (d) indicates that the subject of a consumer transaction is available to the consumer for
             110      a reason that does not exist, including any of the following reasons falsely used in an
             111      advertisement:
             112          (i) "going out of business";
             113          (ii) "bankruptcy sale";
             114          (iii) "lost our lease";
             115          (iv) "building coming down";
             116          (v) "forced out of business";
             117          (vi) "final days";
             118          (vii) "liquidation sale";


             119          (viii) "fire sale";
             120          (ix) "quitting business"; or
             121          (x) an expression similar to any of the expressions in Subsections (2)(d)(i) through
             122      (ix);
             123          (e) indicates that the subject of a consumer transaction has been supplied in accordance
             124      with a previous representation, if it has not;
             125          (f) indicates that the subject of a consumer transaction will be supplied in greater
             126      quantity than the supplier intends;
             127          (g) indicates that replacement or repair is needed, if it is not;
             128          (h) indicates that a specific price advantage exists, if it does not;
             129          (i) indicates that the supplier has a sponsorship, approval, or affiliation the supplier
             130      does not have;
             131          (j) (i) indicates that a consumer transaction involves or does not involve a warranty, a
             132      disclaimer of warranties, particular warranty terms, or other rights, remedies, or obligations, if
             133      the representation is false; or
             134          (ii) fails to honor a warranty or a particular warranty term;
             135          (k) indicates that the consumer will receive a rebate, discount, or other benefit as an
             136      inducement for entering into a consumer transaction in return for giving the supplier the names
             137      of prospective consumers or otherwise helping the supplier to enter into other consumer
             138      transactions, if receipt of the benefit is contingent on an event occurring after the consumer
             139      enters into the transaction;
             140          (l) after receipt of payment for goods or services, fails to ship the goods or furnish the
             141      services within the time advertised or otherwise represented or, if no specific time is advertised
             142      or represented, fails to ship the goods or furnish the services within 30 days, unless within the
             143      applicable time period the supplier provides the buyer with the option to:
             144          (i) cancel the sales agreement and receive a refund of all previous payments to the
             145      supplier if the refund is mailed or delivered to the buyer within 10 business days after the day
             146      on which the seller receives written notification from the buyer of the buyer's intent to cancel
             147      the sales agreement and receive the refund; or
             148          (ii) extend the shipping date to a specific date proposed by the supplier;
             149          (m) except as provided in Subsection (3)(b), fails to furnish a notice meeting the


             150      requirements of Subsection (3)(a) of the purchaser's right to cancel a direct solicitation sale
             151      within three business days of the time of purchase if:
             152          (i) the sale is made other than at the supplier's established place of business pursuant to
             153      the supplier's personal contact, whether through mail, electronic mail, facsimile transmission,
             154      telephone, or any other form of direct solicitation; and
             155          (ii) the sale price exceeds $25;
             156          (n) promotes, offers, or grants participation in a pyramid scheme as defined under Title
             157      76, Chapter 6a, Pyramid Scheme Act;
             158          (o) represents that the funds or property conveyed in response to a charitable
             159      solicitation will be donated or used for a particular purpose or will be donated to or used by a
             160      particular organization, if the representation is false;
             161          (p) if a consumer indicates the consumer's intention of making a claim for a motor
             162      vehicle repair against the consumer's motor vehicle insurance policy:
             163          (i) commences the repair without first giving the consumer oral and written notice of:
             164          (A) the total estimated cost of the repair; and
             165          (B) the total dollar amount the consumer is responsible to pay for the repair, which
             166      dollar amount may not exceed the applicable deductible or other copay arrangement in the
             167      consumer's insurance policy; or
             168          (ii) requests or collects from a consumer an amount that exceeds the dollar amount a
             169      consumer was initially told the consumer was responsible to pay as an insurance deductible or
             170      other copay arrangement for a motor vehicle repair under Subsection (2)(p)(i), even if that
             171      amount is less than the full amount the motor vehicle insurance policy requires the insured to
             172      pay as a deductible or other copay arrangement, unless:
             173          (A) the consumer's insurance company denies that coverage exists for the repair, in
             174      which case, the full amount of the repair may be charged and collected from the consumer; or
             175          (B) the consumer misstates, before the repair is commenced, the amount of money the
             176      insurance policy requires the consumer to pay as a deductible or other copay arrangement, in
             177      which case, the supplier may charge and collect from the consumer an amount that does not
             178      exceed the amount the insurance policy requires the consumer to pay as a deductible or other
             179      copay arrangement;
             180          (q) includes in any contract, receipt, or other written documentation of a consumer


             181      transaction, or any addendum to any contract, receipt, or other written documentation of a
             182      consumer transaction, any confession of judgment or any waiver of any of the rights to which a
             183      consumer is entitled under this chapter;
             184          (r) charges a consumer for a consumer transaction or a portion of a consumer
             185      transaction that has not previously been agreed to by the consumer;
             186          (s) solicits or enters into a consumer transaction with a person who lacks the mental
             187      ability to comprehend the nature and consequences of:
             188          (i) the consumer transaction; or
             189          (ii) the person's ability to benefit from the consumer transaction;
             190          (t) solicits for the sale of a product or service by providing a consumer with an
             191      unsolicited check or negotiable instrument the presentment or negotiation of which obligates
             192      the consumer to purchase a product or service, unless the supplier is:
             193          (i) a depository institution under Section 7-1-103 ;
             194          (ii) an affiliate of a depository institution; or
             195          (iii) an entity regulated under Title 7, Financial Institutions Act;
             196          (u) sends an unsolicited mailing to a person that appears to be a billing, statement, or
             197      request for payment for a product or service the person has not ordered or used, or that implies
             198      that the mailing requests payment for an ongoing product or service the person has not received
             199      or requested;
             200          (v) issues a gift certificate, instrument, or other record in exchange for payment to
             201      provide the bearer, upon presentation, goods or services in a specified amount without printing
             202      in a readable manner on the gift certificate, instrument, packaging, or record any expiration
             203      date or information concerning a fee to be charged and deducted from the balance of the gift
             204      certificate, instrument, or other record; [or]
             205          (w) misrepresents the geographical origin or location of the supplier's business[.]; or
             206          (x) fails to comply with the restrictions of Section 15-10-201 on automatic renewal
             207      provisions.
             208          (3) (a) The notice required by Subsection (2)(m) shall:
             209          (i) be a conspicuous statement written in dark bold with at least 12-point type on the
             210      first page of the purchase documentation; and
             211          (ii) read as follows: "YOU, THE BUYER, MAY CANCEL THIS CONTRACT AT


             212      ANY TIME PRIOR TO MIDNIGHT OF THE THIRD BUSINESS DAY (or time period
             213      reflecting the supplier's cancellation policy but not less than three business days) AFTER THE
             214      DATE OF THE TRANSACTION OR RECEIPT OF THE PRODUCT, WHICHEVER IS
             215      LATER."[.]
             216          (b) A supplier is exempt from the requirements of Subsection (2)(m) if the supplier's
             217      cancellation policy:
             218          (i) is communicated to the buyer; and
             219          (ii) offers greater rights to the buyer than Subsection (2)(m).
             220          (4) (a) A gift certificate, instrument, or other record that does not print an expiration
             221      date in accordance with Subsection (2)(v) does not expire.
             222          (b) A gift certificate, instrument, or other record that does not include printed
             223      information concerning a fee to be charged and deducted from the balance of the gift
             224      certificate, instrument, or other record is not subject to the charging and deduction of the fee.
             225          (c) Subsections (2)(v) and (4)(b) do not apply to a gift certificate, instrument, or other
             226      record useable at multiple, unaffiliated sellers of goods or services if an expiration date is
             227      printed on the gift certificate, instrument, or other record.
             228          Section 3. Section 13-11-17 is amended to read:
             229           13-11-17. Actions by enforcing authority.
             230          (1) The enforcing authority may bring an action:
             231          (a) to obtain a declaratory judgment that an act or practice violates this chapter;
             232          (b) to enjoin, in accordance with the principles of equity, a supplier who has violated,
             233      is violating, or is otherwise likely to violate this chapter; and
             234          (c) to recover, for each violation, actual damages, or obtain relief under Subsection
             235      (2)(b), on behalf of consumers who complained to the enforcing authority within a reasonable
             236      time after it instituted proceedings under this chapter.
             237          (2) (a) The enforcing authority may bring a class action on behalf of consumers for the
             238      actual damages caused by an act or practice specified as violating this chapter in a rule adopted
             239      by the enforcing authority under Subsection 13-11-8 (2) before the consumer transactions on
             240      which the action is based, or declared to violate Section 13-11-4 or 13-11-5 by final judgment
             241      of courts of general jurisdiction and appellate courts of this state that was either reported
             242      officially or made available for public dissemination under Subsection 13-11-7 (1)(c) by the


             243      enforcing authority 10 days before the consumer transactions on which the action is based, or,
             244      with respect to a supplier who agreed to it, was prohibited specifically by the terms of a consent
             245      judgment that became final before the consumer transactions on which the action is based.
             246          (b) (i) On motion of the enforcing authority and without bond in an action under this
             247      Subsection (2), the court may make appropriate orders, including appointment of a master or
             248      receiver or sequestration of assets, but only if it appears that the defendant is threatening or is
             249      about to remove, conceal, or dispose of the defendant's property to the damage of persons for
             250      whom relief is requested. An appropriate order may include an order:
             251          (A) to reimburse consumers found to have been damaged;
             252          (B) to carry out a transaction in accordance with consumers' reasonable expectations;
             253          (C) to strike or limit the application of unconscionable clauses of contracts to avoid an
             254      unconscionable result; or
             255          (D) to grant other appropriate relief.
             256          (ii) The court may assess the expenses of a master or receiver against a supplier.
             257          (c) If an act or practice that violates this chapter unjustly enriches a supplier and
             258      damages can be computed with reasonable certainty, damages recoverable on behalf of
             259      consumers who cannot be located with due diligence shall be transferred to the state treasurer
             260      pursuant to Title 67, Chapter 4a, Unclaimed Property Act.
             261          (d) If a supplier shows by a preponderance of the evidence that a violation of this
             262      chapter resulted from a bona fide error notwithstanding the maintenance of procedures
             263      reasonably adapted to avoid the error, recovery under this Subsection (2) is limited to the
             264      amount, if any, by which the supplier was unjustly enriched by the violation.
             265          (e) An action may not be brought by the enforcing authority under this Subsection (2)
             266      more than two years after the occurrence of a violation of this chapter.
             267          (3) (a) The enforcing authority may terminate an investigation or an action other than a
             268      class action upon acceptance of the supplier's written assurance of voluntary compliance with
             269      this chapter. Acceptance of an assurance may be conditioned on a commitment to reimburse
             270      consumers or take other appropriate corrective action.
             271          (b) An assurance is not evidence of a prior violation of this chapter. Unless an
             272      assurance has been rescinded by agreement of the parties or voided by a court for good cause,
             273      subsequent failure to comply with the terms of an assurance is prima facie evidence of a


             274      violation.
             275          (4) (a) In addition to other penalties and remedies set out under this chapter, and in
             276      addition to its other enforcement powers under Title 13, Chapter 2, Division of Consumer
             277      Protection, the division director may issue a cease and desist order and impose an
             278      administrative fine of up to $2,500 for each violation of this chapter.
             279          (b) All money received through administrative fines imposed under this section shall
             280      be deposited in the Consumer Protection Education and Training Fund created by Section
             281      13-2-8 .
             282          (5) (a) Within 30 days after agency or judicial review of a final division order imposing
             283      an administrative fine, the supplier on whom the fine is imposed shall pay the fine in full.
             284          (b) The unpaid amount of a fine is increased by 10%:
             285          (i) if the fine has not been paid in full within 60 days after the final division order
             286      imposing the fine; and
             287          (ii) unless the division waives the 10% increase in a stipulated payment plan.
             288          Section 4. Section 13-20-2 is amended to read:
             289           13-20-2. Definitions.
             290          As used in this chapter:
             291          (1) "Consumer" means an individual who enters into an agreement or contract for the
             292      transfer, lease, purchase of a new motor vehicle other than for purposes of resale, or sublease
             293      during the duration of the period defined under Section 13-20-5 .
             294          (2) "Manufacturer" means manufacturer, importer, distributor, or anyone who is named
             295      as the warrantor on an express written warranty on a motor vehicle.
             296          (3) "Motor home" means a self-propelled vehicular unit, primarily designed as a
             297      temporary dwelling for travel, recreational, and vacation use.
             298          (4) (a) "Motor vehicle" includes:
             299          (i) a motor home, as defined in this section, but only the self-propelled vehicle and
             300      chassis sold in this state;
             301          (ii) a motor vehicle, as defined in Section 41-1a-102 , sold in this state; and
             302          (iii) a motorcycle, as defined in Section 41-1a-102 , sold in this state if the motorcycle
             303      is designed primarily for use and operation on paved highways.
             304          (b) "Motor vehicle" does not include:


             305          (i) those portions of a motor home designated, used, or maintained primarily as a
             306      mobile dwelling, office, or commercial space;
             307          (ii) a road tractor or truck tractor as defined in Section 41-1a-102 ;
             308          (iii) a mobile home as defined in Section 41-1a-102 ;
             309          (iv) any motor vehicle with a gross laden weight of over 12,000 pounds, except:
             310          (A) a motor home as defined under Subsection (3); and
             311          (B) a farm tractor as defined in Section 41-1a-102 ;
             312          (v) a motorcycle, as defined in Section 41-1a-102 , if the motorcycle is designed
             313      primarily for use or operation over unimproved terrain;
             314          (vi) an electric assisted bicycle as defined in Section 41-6a-102 ;
             315          (vii) a moped as defined in Section 41-6a-102 ;
             316          (viii) a motor assisted scooter as defined in Section 41-6a-102 ; or
             317          (ix) a motor-driven cycle as defined in Section 41-6a-102 .
             318          [(5) "Nonconformity":]
             319          [(a) means a defect in or condition of a recreational vehicle trailer that substantially
             320      impairs its use, value, or safety; and]
             321          [(b) does not include a defect or condition that occurs as a result of:]
             322          [(i) the use of the recreational vehicle trailer for business or commercial purposes; or]
             323          [(ii) abuse, neglect, modification, or alteration of the recreational vehicle trailer by a
             324      person other than the manufacturer or the manufacturer's authorized service agent.]
             325          [(6)] (5) "Recreational vehicle trailer" means a travel trailer, camping trailer, or fifth
             326      wheel trailer.
             327          Section 5. Section 13-20-8 is amended to read:
             328           13-20-8. Mediation concerning nonconformity in recreational vehicle trailer.
             329          (1) An owner who purchases a new recreational vehicle trailer and the manufacturer of
             330      the recreational vehicle trailer shall engage in mediation concerning resolution of a
             331      nonconformity in the recreational vehicle trailer, as provided in this section, if:
             332          (a) the owner notifies the manufacturer in writing of the nonconformity;
             333          (b) the nonconformity is manifest in the structural or functional integrity of the roof,
             334      subfloor, or wall of the recreational vehicle trailer;
             335          (c) following notification under Subsection (1)(a), the manufacturer makes at least four


             336      attempts to correct the nonconformity, but the nonconformity persists; [and]
             337          (d) following at least four attempts by the manufacturer to correct the nonconformity,
             338      the owner submits to the manufacturer a written request for mediation[.];
             339          (e) the nonconformity substantially impairs the use, value, or safety of the recreational
             340      vehicle trailer; and
             341          (f) the nonconformity does not include a defect or condition that occurs as a result of:
             342          (i) the use of the recreational vehicle trailer for business or commercial purposes; or
             343          (ii) abuse, neglect, modification, or alteration of the recreational vehicle trailer by a
             344      person other than the manufacturer or the manufacturer's authorized service agent.
             345          (2) Mediation under this section shall:
             346          (a) take place in the county in which the owner purchased the recreational vehicle
             347      trailer; and
             348          (b) be conducted by the Consumer Arbitration Program for Recreation Vehicles.
             349          (3) The manufacturer of the recreational vehicle trailer shall pay the cost of mediation.
             350          (4) The failure of mediation to resolve an owner's concerns about an alleged
             351      nonconformity in the owner's recreational vehicle trailer does not impair or affect any right or
             352      remedy the owner otherwise has under the law.
             353          Section 6. Section 13-22-9 is amended to read:
             354           13-22-9. Professional fund raiser's or fund raising counsel's or consultant's
             355      permit.
             356          (1) It is unlawful for any person or entity to act as a professional fund raiser or
             357      professional fund raising counsel or consultant, whether or not representing an organization
             358      exempt from registration under Section 13-22-8 , without first obtaining a permit from the
             359      division by complying with all of the following application requirements:
             360          (a) pay an application fee as determined under Section 63J-1-504 ; and
             361          (b) submit a written application, verified under oath, on a form approved by the
             362      division that includes:
             363          (i) the applicant's name, address, telephone number, facsimile number, if any;
             364          (ii) the name and address of any organization or person controlled by, controlling, or
             365      affiliated with the applicant;
             366          (iii) the applicant's business, occupation, or employment for the three-year period


             367      immediately preceding the date of the application;
             368          (iv) whether it is an individual, joint venture, partnership, limited liability company,
             369      corporation, association, or other entity;
             370          (v) the names and residence addresses of any officer or director of the applicant;
             371          (vi) the name and address of the registered agent for service of process and a consent to
             372      service of process;
             373          (vii) if a professional fund raiser:
             374          (A) the purpose of the solicitation and use of the contributions to be solicited;
             375          (B) the method by which the solicitation will be conducted and the projected length of
             376      time it is to be conducted;
             377          (C) the anticipated expenses of the solicitation, including all commissions, costs of
             378      collection, salaries, and any other items;
             379          (D) a statement of what percentage of the contributions collected as a result of the
             380      solicitation are projected to remain available to the charitable organization declared in the
             381      application, including a satisfactory statement of the factual basis for the projected percentage
             382      and projected anticipated revenues provided to the charitable organization, and if a flat fee is
             383      charged, documentation to support the reasonableness of the flat fee; and
             384          (E) a statement of total contributions collected or received by the professional fund
             385      raiser within the calendar year immediately preceding the date of the application, including a
             386      description of the expenditures made from or the use made of the contributions;
             387          (viii) if a professional fund raising counsel or consultant:
             388          (A) the purpose of the plan, management, [advise] advice, counsel or preparation of
             389      materials for, or respect to the solicitation and use of the contributions solicited;
             390          (B) the method by which the plan, management, [advise] advice, counsel, or
             391      preparation of materials for, or respect to the solicitation will be organized or coordinated and
             392      the projected length of time of the solicitation;
             393          (C) the anticipated expenses of the plan, management, [advise] advice, counsel, or
             394      preparation of materials for, or respect to the solicitation, including all commissions, costs of
             395      collection, salaries, and any other items;
             396          (D) a statement of total fees to be earned or received from the charitable organization
             397      declared in the application, and what percentage of the contributions collected as a result of the


             398      plan, management, [advise] advice, counsel, or preparation of materials for, or respect to the
             399      solicitation are projected after deducting the total fees to be earned or received remain available
             400      to the charitable organization declared in the application, including a satisfactory statement of
             401      the factual basis for the projected percentage and projected anticipated revenues provided to the
             402      charitable organization, and if a flat fee is charged, documentation to support the
             403      reasonableness of such flat fee; and
             404          (E) a statement of total net fees earned or received within the calendar year
             405      immediately preceding the date of the application, including a description of the expenditures
             406      made from or the use of the net earned or received fees in the planning, management, advising,
             407      counseling, or preparation of materials for, or respect to the solicitation and use of the
             408      contributions solicited for the charitable organization;
             409          (ix) disclosure of any injunction, judgment, or administrative order against the
             410      applicant or the applicant's conviction of any crime involving moral turpitude;
             411          (x) a copy of any written agreements with any charitable organization;
             412          (xi) the disclosure of any injunction, judgment, or administrative order or conviction of
             413      any crime involving moral turpitude with respect to any officer, director, manager, operator, or
             414      principal of the applicant;
             415          (xii) a copy of all agreements to which the applicant is, or proposes to be, a party
             416      regarding the use of proceeds;
             417          (xiii) an acknowledgment that fund raising in the state will not commence until both
             418      the professional fund raiser or professional fund raising counsel or consultant and the charity,
             419      and its parent foundation, if any, are registered and in compliance with this chapter; and
             420          (xiv) any additional information the division may require by rule.
             421          (2) If any information contained in the application for a permit becomes incorrect or
             422      incomplete, the applicant or registrant shall, within 30 days after the information becomes
             423      incorrect or incomplete, correct the application or file the complete information required by the
             424      division.
             425          (3) In addition to the permit fee, an applicant failing to file a permit application or
             426      renewal by the due date or filing an incomplete permit application or renewal shall pay an
             427      additional fee of $25 for each month or part of a month after the date on which the permit
             428      application or renewal were due to be filed.


             429          Section 7. Section 13-23-5 is amended to read:
             430           13-23-5. Registration -- Bond, letter of credit, or certificate of deposit required --
             431      Penalties.
             432          (1) (a) (i) It is unlawful for any health spa facility to operate in this state unless the
             433      facility is registered with the division.
             434          (ii) Registration is effective for one year. If the health spa facility renews its
             435      registration, the registration shall be renewed at least 30 days prior to its expiration.
             436          (iii) The division shall provide by rule for the form, content, application process, and
             437      renewal process of the registration.
             438          (b) Each health spa registering in this state shall designate a registered agent for
             439      receiving service of process. The registered agent shall be reasonably available from 8 a.m.
             440      until 5 p.m. during normal working days.
             441          (c) The division shall charge and collect a fee for registration under guidelines
             442      provided in Section 63J-1-504 .
             443          (d) If an applicant fails to file a registration application or renewal by the due date, or
             444      files an incomplete registration application or renewal, the applicant shall pay a fee of $25 for
             445      each month or part of a month after the date on which the registration application or renewal
             446      were due to be filed, in addition to the registration fee described in Subsection (1)(c).
             447          (e) A health spa registering or renewing a registration shall provide the division a copy
             448      of the liability insurance policy that:
             449          (i) covers the health spa; and
             450          (ii) is in effect at the time of the registration or renewal.
             451          (2) (a) Each health spa shall obtain and maintain:
             452          (i) a performance bond issued by a surety authorized to transact surety business in this
             453      state;
             454          (ii) an irrevocable letter of credit issued by a financial institution authorized to do
             455      business in this state; or
             456          (iii) a certificate of deposit.
             457          (b) The bond, letter of credit, or certificate of deposit shall be payable to the division
             458      for the benefit of any consumer who incurs damages as the result of:
             459          (i) the health spa's violation of this chapter; or


             460          (ii) the health spa's going out of business or relocating and failing to offer an alternate
             461      location within five miles.
             462          (c) (i) The division may recover from the bond, letter of credit, or certificate of deposit
             463      the costs of collecting and distributing funds under this section, up to 10% of the face value of
             464      the bond, letter of credit, or certificate of deposit but only if the consumers have fully recovered
             465      their damages first.
             466          (ii) The total liability of the issuer of the bond, letter of credit, or certificate of deposit
             467      may not exceed the amount of the bond, letter of credit, or certificate of deposit.
             468          (iii) The health spa shall maintain a bond, letter of credit, or certificate of deposit in
             469      force for one year after it notifies the division in writing that it has ceased all activities
             470      regulated by this chapter.
             471          (d) A health spa providing services at more than one location shall comply with the
             472      requirements of Subsection (2)(a) for each separate location.
             473          (e) The division may impose a fine against a health spa that fails to comply with the
             474      requirements of Subsection (2)(a) of up to $100 per day that the health spa remains out of
             475      compliance. All penalties received shall be deposited into the Consumer Protection Education
             476      and Training Fund created in Section 13-2-8 .
             477          (3) (a) The minimum principal amount of the bond, letter of credit, or certificate of
             478      credit required under Subsection (2) shall be based on the number of unexpired contracts for
             479      health spa services to which the health spa is a party, in accordance with the following
             480      schedule:
             481      Principal Amount of
Bond, Letter of Credit,
or Certificate of Deposit
Number of Contracts
             482      $15,000 500 or fewer
             483      35,000 501 to 1,500
             484      50,000 1,500 to 3,000
             485      75,000 3,001 or more
             486          (b) A health spa that is not exempt under Section 13-23-6 shall comply with
             487      Subsection (3)(a) with respect to all of the health spa's unexpired contracts for health spa


             488      services, regardless of whether a portion of those contracts [satisfy] satisfies the criteria in
             489      Section 13-23-6 .
             490          (4) Each health spa shall obtain the bond, letter of credit, or certificate of deposit and
             491      furnish a certified copy of the bond, letter of credit, or certificate of deposit to the division prior
             492      to selling, offering or attempting to sell, soliciting the sale of, or becoming a party to any
             493      contract to provide health spa services. A health spa is considered to be in compliance with
             494      this section only if the proof provided to the division shows that the bond, letter of credit, or
             495      certificate of credit is current.
             496          (5) Each health spa shall:
             497          (a) maintain accurate records of the bond, letter of credit, or certificate of credit and of
             498      any payments made, due, or to become due to the issuer; and
             499          (b) open the records to inspection by the division at any time during normal business
             500      hours.
             501          (6) If a health spa changes ownership, ceases operation, discontinues facilities, or
             502      relocates and fails to offer an alternate location within five miles within 30 days after its
             503      closing, the health spa is subject to the requirements of this section as if it were a new health
             504      spa coming into being at the time the health spa changed ownership. The former owner may
             505      not release, cancel, or terminate the owner's liability under any bond, letter of credit, or
             506      certificate of deposit previously filed with the division, unless:
             507          (a) the new owner has filed a new bond, letter of credit, or certificate of deposit for the
             508      benefit of consumers covered under the previous owner's bond, letter of credit, or certificate of
             509      deposit; or
             510          (b) the former owner has refunded all unearned payments to consumers.
             511          (7) If a health spa ceases operation or relocates and fails to offer an alternative location
             512      within five miles, the health spa shall provide the division with 45 days prior notice.
             513          Section 8. Section 13-26-3 is amended to read:
             514           13-26-3. Registration and bond required.
             515          (1) (a) Unless exempt under Section 13-26-4 , each telephone soliciting business shall
             516      register annually with the division before engaging in telephone solicitations if:
             517          (i) the telephone soliciting business engages in telephone solicitations that:
             518          (A) originate in Utah; or


             519          (B) are received in Utah; or
             520          (ii) the telephone soliciting business conducts any business operations in Utah.
             521          (b) The registration form shall designate an agent residing in this state who is
             522      authorized by the telephone soliciting business to receive service of process in any action
             523      brought by this state or a resident of this state.
             524          (c) If a telephone soliciting business fails to designate an agent to receive service or
             525      fails to appoint a successor to the agent:
             526          (i) the business' application for an initial or renewal registration shall be denied; and
             527          (ii) any current registration shall be suspended until an agent is designated.
             528          (d) (i) For purposes of this section only, the registered agent of a telephone soliciting
             529      business shall provide the division proof of residency in the state.
             530          (ii) Proof of residency under Subsection (1)(d)(i) may be provided by a valid Utah
             531      driver license, valid governmental photo identification issued to a resident of the state, or other
             532      verifiable identification indicating residency in the state.
             533          (2) The division may impose an annual registration fee set pursuant to Section
             534      63J-1-504 that may include the cost of the criminal background check described in Subsection
             535      (4).
             536          (3) (a) Each telephone soliciting business engaging in telephone solicitation or sales in
             537      this state shall obtain and maintain the following security:
             538          (i) a performance bond issued by a surety authorized to transact surety business in this
             539      state;
             540          (ii) an irrevocable letter of credit issued by a financial institution authorized to do
             541      business in this state; or
             542          (iii) a certificate of deposit held in this state in a depository institution regulated by the
             543      Department of Financial Institutions.
             544          (b) The bond, letter of credit, or certificate of deposit shall be payable to the division
             545      for the benefit of any consumer who incurs damages as the result of any telephone solicitation
             546      or sales violation of this chapter.
             547          (c) The division may recover from the bond, letter of credit, or certificate of deposit
             548      investigative costs, attorney fees, and other costs of collecting and distributing funds under this
             549      section and the costs of promoting consumer education, but only if the consumer has first


             550      recovered full damages.
             551          (d) A telephone soliciting business shall keep a bond, certificate of deposit, or letter of
             552      credit in force for one year after it notifies the division in writing that it has ceased all activities
             553      regulated by this chapter.
             554          (e) The amount to be posted in the form of a bond, irrevocable letter of credit, or
             555      certificate of deposit shall be:
             556          (i) $25,000 if:
             557          (A) neither the telephone soliciting business nor any affiliated person has violated this
             558      chapter within three years preceding the date of the application; and
             559          (B) the telephone soliciting business has fewer than 10 employees;
             560          (ii) $50,000 if:
             561          (A) neither the telephone soliciting business nor any affiliated person has violated this
             562      chapter within three years preceding the date of the application; and
             563          (B) the telephone soliciting business has 10 or more employees; or
             564          (iii) $75,000 if the telephone soliciting business or any affiliated person has violated
             565      this chapter within three years preceding the date of the application.
             566          (f) For purposes of Subsection (3)(e) an "affiliated person" means a contractor,
             567      director, employee, officer, owner, or partner of the telephone soliciting business.
             568          (4) (a) As used in this Subsection (4), "participant" means an individual with a
             569      controlling interest in or an owner, officer, director, member, principal, trustee, general partner,
             570      limited partner, manager, sole proprietor, or key employee of a person seeking to register or
             571      renew a registration as a telephone soliciting business.
             572          (b) As part of the process to register or renew a registration as a telephone soliciting
             573      business, a participant:
             574          (i) shall have good moral character;
             575          (ii) may not, within the previous 10 years, have been convicted of a felony;
             576          (iii) may not, within the previous 10 years, have been convicted of a misdemeanor
             577      involving moral turpitude, including theft, fraud, or dishonesty; and
             578          (iv) shall submit to the division:
             579          (A) the participant's fingerprints, in a form acceptable to the division, for purposes of a
             580      criminal background check; and


             581          (B) consent to a criminal background check by the Bureau of Criminal Identification
             582      created in Section 53-10-201 .
             583          [(4)] (5) The division may establish by rule the registration requirements for telephone
             584      soliciting businesses under the terms of Title 63G, Chapter 3, Utah Administrative Rulemaking
             585      Act. An administrative proceeding conducted by the division under this chapter shall comply
             586      with the requirements of Title 63G, Chapter 4, Administrative Procedures Act.
             587          (6) If information in an application for registration or for renewal of registration as a
             588      telephone soliciting business materially changes or becomes incorrect or incomplete, the
             589      applicant shall, within 30 days after the information changes or becomes incorrect or
             590      incomplete, correct the application or submit the correct information to the division in a
             591      manner that the division establishes by rule.
             592          [(5)] (7) The division director may deny or revoke a registration under this section for
             593      any violation of this chapter.
             594          Section 9. Section 13-26-8 is amended to read:
             595           13-26-8. Penalties.
             596          (1) (a) Any telephone soliciting business or any person associated with a telephone
             597      soliciting business, including solicitors, salespersons, agents, representatives of a solicitor, or
             598      independent contractor, who violates this chapter as a first offense is guilty of a class B
             599      misdemeanor.
             600          (b) In the case of a second offense, the person is guilty of a class A misdemeanor.
             601          (c) In the case of three or more offenses, the person is guilty of a third degree felony.
             602          (d) (i) In addition to other penalties under this Subsection (1), the division director may
             603      issue a cease and desist order and impose an administrative fine of up to $2,500 for each
             604      violation of this chapter.
             605          (ii) For purposes of Subsection (1)(d)(i), each telephone solicitation made in violation
             606      of this chapter is a separate violation.
             607          (iii) All money received through administrative fines imposed under this section shall
             608      be deposited in the Consumer Protection Education and Training Fund created by Section
             609      13-2-8 .
             610          (2) Any telephone soliciting business or any person associated with a telephone
             611      soliciting business, including solicitors, salespersons, agents, representatives of a solicitor, or


             612      independent contractors, who violates any provision of this chapter shall be subject to a civil
             613      penalty in a court of competent jurisdiction not exceeding $2,500 for each unlawful transaction.
             614          Section 10. Section 13-26-11 is amended to read:
             615           13-26-11. Prohibited practices.
             616          (1) It is unlawful for any solicitor:
             617          (a) to solicit a prospective [purchasers] purchaser on behalf of a telephone soliciting
             618      business that is not registered with the division or exempt from registration under this chapter;
             619          (b) to use a fictitious personal name in connection with a telephone solicitation;
             620          (c) to make or cause to be made any untrue material statement, or fail to disclose a
             621      material fact necessary to make any statement made not misleading, whether in connection
             622      with a telephone solicitation or a filing with the division;
             623          (d) to make or authorize the making of any misrepresentation about its compliance
             624      with this chapter to any prospective or actual purchaser;
             625          (e) to fail to refund within 30 days any amount due a purchaser who exercises the right
             626      to cancel under Section 13-26-5 ; or
             627          (f) to fail to orally advise a purchaser of the purchaser's right to cancel under Section
             628      13-26-5 unless the solicitor is exempt under Section 13-26-4 .
             629          (2) It is unlawful for any telephone soliciting business:
             630          (a) to cause or permit any solicitor to violate any provision of this chapter; or
             631          (b) to use inmates in telephone soliciting operations where inmates have access to
             632      personal data about an individual sufficient to physically locate or contact that individual, such
             633      as names, addresses, telephone numbers, Social Security numbers, credit card information, or
             634      physical descriptions.
             635          Section 11. Section 13-32a-102 is amended to read:
             636           13-32a-102. Definitions.
             637          As used in this chapter:
             638          (1) "Account" means the Pawnbroker and Secondhand Merchandise Operations
             639      Restricted Account created in Section 13-32a-113 .
             640          (2) "Antique item" means an item:
             641          (a) that is generally older than 25 years;
             642          (b) whose value is based on age, rarity, condition, craftsmanship, or collectability;


             643          (c) that is furniture or other decorative objects produced in a previous time period, as
             644      distinguished from new items of a similar nature; and
             645          (d) obtained from auctions, estate sales, other antique shops, and individuals.
             646          (3) "Antique shop" means a business operating at an established location and that
             647      offers for sale antique items.
             648          (4) "Board" means the Pawnshop and Secondhand Merchandise Advisory Board
             649      created by this chapter.
             650          (5) "Central database" or "database" means the electronic database created and
             651      operated under Section 13-32a-105 .
             652          (6) "Coin" means a piece of currency, usually metallic and usually in the shape of a
             653      disc that is:
             654          (a) stamped metal, and issued by a government as monetary currency; or
             655          (b) (i) worth more than its current value as currency; and
             656          (ii) worth more than its metal content value.
             657          (7) "Coin dealer" means a person or business whose sole business activity is the selling
             658      and purchasing of coins and precious metals.
             659          (8) "Commercial grade precious metals" or "precious metals" means ingots, monetized
             660      bullion, art bars, medallions, medals, tokens, and currency that are marked by the refiner or
             661      fabricator indicating their fineness and include:
             662          (a) .99 fine or finer ingots of gold, silver, platinum, palladium, or other precious
             663      metals; or
             664          (b) .925 fine sterling silver ingots, art bars, and medallions.
             665          (9) "Division" means the Division of Consumer Protection in Title 13, Chapter 1,
             666      Department of Commerce.
             667          (10) "Identification" means a [form of positive identification issued by a governmental
             668      entity and that:] valid U.S. federal or state-issued photo ID, including a U.S. passport, a U.S.
             669      passport card, a U.S. military ID, and a driver's license.
             670          [(a) contains a numerical identifier and a photograph of the person identified; and]
             671          [(b) may include a state identification card, a state drivers license, a United States
             672      military identification card, or a United States passport.]
             673          (11) "Local law enforcement agency" means the law enforcement agency that has


             674      direct responsibility for ensuring compliance with central database reporting requirements for
             675      the jurisdiction where the pawnshop or secondhand business is located.
             676          (12) "Misappropriated" means stolen, embezzled, converted, obtained by theft, or
             677      otherwise appropriated without authority of the lawful owner.
             678          (13) "Original victim" means a victim who is not a party to the pawn or sale transaction
             679      and includes:
             680          (a) an authorized representative designated in writing by the original victim; and
             681          (b) an insurer who has indemnified the original victim for the loss of the described
             682      property.
             683          (14) "Pawnbroker" means a person whose business engages in the following activities:
             684          (a) loans money on one or more deposits of personal property;
             685          (b) deals in the purchase, exchange, or possession of personal property on condition of
             686      selling the same property back again to the pledgor or depositor;
             687          (c) loans or advances money on personal property by taking chattel mortgage security
             688      on the property and takes or receives the personal property into his possession, and who sells
             689      the unredeemed pledges;
             690          (d) deals in the purchase, exchange, or sale of used or secondhand merchandise or
             691      personal property; or
             692          (e) engages in a licensed business enterprise as a pawnshop.
             693          (15) "Pawn and secondhand business" means any business operated by a pawnbroker
             694      or secondhand merchandise dealer, or the owner or operator of the business.
             695          (16) "Pawn ticket" means a document upon which information regarding a pawn
             696      transaction is entered when the pawn transaction is made.
             697          (17) "Pawn transaction" means an extension of credit in which an individual delivers
             698      property to a pawnbroker for an advance of money and retains the right to redeem the property
             699      for the redemption price within a fixed period of time.
             700          (18) "Pawnshop" means the physical location or premises where a pawnbroker
             701      conducts business.
             702          (19) "Pledgor" means a person who conducts a pawn transaction with a pawnshop.
             703          (20) "Property" means any tangible personal property.
             704          (21) "Register" means the record of information required under this chapter to be


             705      maintained by pawn and secondhand businesses. The register is an electronic record that is in a
             706      format that is compatible with the central database.
             707          (22) "Scrap jewelry" means any item purchased solely:
             708          (a) for its gold, silver, or platinum content; and
             709          (b) for the purpose of reuse of the metal content.
             710          (23) (a) "Secondhand merchandise dealer" means an owner or operator of a business
             711      that:
             712          (i) deals in the purchase, exchange, or sale of used or secondhand merchandise or
             713      personal property; and
             714          (ii) does not function as a pawnbroker.
             715          (b) "Secondhand merchandise dealer" does not include:
             716          (i) the owner or operator of an antique shop;
             717          (ii) any class of businesses exempt by administrative rule under Section 13-32a-112.5 ;
             718          (iii) any person or entity who operates auction houses, flea markets, or vehicle, vessel,
             719      and outboard motor dealers as defined in Section 41-1a-102 ;
             720          (iv) the sale of secondhand goods at events commonly known as "garage sales," "yard
             721      sales," or "estate sales";
             722          (v) the sale or receipt of secondhand books, magazines, or post cards;
             723          (vi) the sale or receipt of used merchandise donated to recognized nonprofit, religious,
             724      or charitable organizations or any school-sponsored association, and for which no
             725      compensation is paid;
             726          (vii) the sale or receipt of secondhand clothing and shoes;
             727          (viii) any person offering his own personal property for sale, purchase, consignment, or
             728      trade via the Internet;
             729          (ix) any person or entity offering the personal property of others for sale, purchase,
             730      consignment, or trade via the Internet, when that person or entity does not have, and is not
             731      required to have, a local business or occupational license or other authorization for this activity;
             732          (x) any owner or operator of a retail business that receives used merchandise as a
             733      trade-in for similar new merchandise;
             734          (xi) an owner or operator of a business that contracts with other persons or entities to
             735      offer those persons' secondhand goods for sale, purchase, consignment, or trade via the


             736      Internet;
             737          (xii) any dealer as defined in Section 76-10-901 , which concerns scrap metal and
             738      secondary metals; or
             739          (xiii) the purchase of items in bulk that are:
             740          (A) sold at wholesale in bulk packaging;
             741          (B) sold by a person licensed to conduct business in Utah; and
             742          (C) regularly sold in bulk quantities as a recognized form of sale.
             743          Section 12. Section 13-32a-109 is amended to read:
             744           13-32a-109. Holding period for articles -- Penalty.
             745          (1) (a) [The] A pawnbroker may sell [any] an article pawned to the pawnbroker if:
             746          [(i) after the expiration of]
             747          (i) 15 days have passed since the day on which the contract between the pawnbroker
             748      and the pledgor was executed;
             749          (ii) the contract period between the pawnbroker and the pledgor has expired; and
             750          [(ii) if] (iii) the pawnbroker has complied with the requirements of Section 13-32a-106
             751      regarding reporting to the central database and Section 13-32a-103 .
             752          (b) If an article, including scrap jewelry, is purchased by a pawn or secondhand
             753      business or a coin dealer, the pawn or secondhand business or coin dealer may sell the article
             754      after the pawn or secondhand business or coin dealer has held the article for 15 days and
             755      complied with the requirements of Section 13-32a-106 regarding reporting to the central
             756      database and Section 13-32a-103 , except that pawn, secondhand, and coin dealer businesses are
             757      not required to hold precious metals or coins under this Subsection (1)(b).
             758          (c) This Subsection (1) does not preclude a law enforcement agency from requiring a
             759      pawn or secondhand business to hold an article if necessary in the course of an investigation.
             760          (i) If the article was pawned, the law enforcement agency may require the article be
             761      held beyond the terms of the contract between the pledgor and the pawn broker.
             762          (ii) If the article was sold to the pawn or secondhand business, the law enforcement
             763      agency may require the article be held if the pawn or secondhand business has not sold the
             764      article.
             765          (d) If the law enforcement agency requesting a hold on property under this Subsection
             766      (1) is not the local law enforcement agency, the requesting law enforcement agency shall notify


             767      the local law enforcement agency of the request and also the pawn or secondhand business.
             768          (2) If a law enforcement agency requires the pawn or secondhand business to hold an
             769      article as part of an investigation, the agency shall provide to the pawn or secondhand business
             770      a hold ticket issued by the agency, which:
             771          (a) states the active case number;
             772          (b) confirms the date of the hold request and the article to be held; and
             773          (c) facilitates the ability of the pawn or secondhand business to track the article when
             774      the prosecution takes over the case.
             775          (3) If an article is not seized by a law enforcement agency that has placed a hold on the
             776      property, the property shall remain in the custody of the pawn or secondhand business until
             777      further disposition by the law enforcement agency, and as consistent with this chapter.
             778          (4) The initial hold by a law enforcement agency is for a period of 90 days. If the
             779      article is not seized by the law enforcement agency, the article shall remain in the custody of
             780      the pawn or secondhand business and is subject to the hold unless exigent circumstances
             781      require the purchased or pawned article to be seized by the law enforcement agency.
             782          (5) (a) A law enforcement agency may extend any hold for up to an additional 90 days
             783      when exigent circumstances require the extension.
             784          (b) When there is an extension of a hold under Subsection (5)(a), the requesting law
             785      enforcement agency shall notify the pawn or secondhand business that is subject to the hold
             786      prior to the expiration of the initial 90 days.
             787          (c) A law enforcement agency may not hold an item for more than the 180 days
             788      allowed under Subsections (5)(a) and (b) without obtaining a court order authorizing the hold.
             789          (6) A hold on an article under Subsection (2) takes precedence over any request to
             790      claim or purchase the article subject to the hold.
             791          (7) When the purpose for the hold on or seizure of an article is terminated, the law
             792      enforcement agency requiring the hold or seizure shall within 15 days after the termination:
             793          (a) notify the pawn or secondhand business in writing that the hold or seizure has been
             794      terminated;
             795          (b) return the article subject to the seizure to the pawn or secondhand business; or
             796          (c) if the article is not returned to the pawn or secondhand business, advise the pawn or
             797      secondhand business either in writing or electronically of the specific alternative disposition of


             798      the article.
             799          (8) If the law enforcement agency does not notify the pawn or secondhand business
             800      that a hold on an item has expired, the pawn or secondhand business shall send a letter by
             801      registered or certified mail to the law enforcement agency that ordered the hold and inform the
             802      agency that the holding period has expired. The law enforcement agency shall respond within
             803      30 days by:
             804          (a) confirming that the holding period has expired and that the pawn or secondhand
             805      business may manage the item as if acquired in the ordinary course of business; or
             806          (b) providing written notice to the pawn or secondhand business that a court order has
             807      continued the period of time for which the item shall be held.
             808          (9) The written notice under Subsection (8)(b) is considered provided when:
             809          (a) personally delivered to the pawn or secondhand business with a signed receipt of
             810      delivery;
             811          (b) delivered to the pawn or secondhand business by registered or certified mail; or
             812          (c) delivered by any other means with the mutual assent of the law enforcement agency
             813      and the pawn or secondhand business.
             814          (10) If the law enforcement agency does not respond within 30 days under Subsection
             815      (8), the pawn or secondhand business may manage the item as if acquired in the ordinary
             816      course of business.
             817          (11) A violation of this section is a class B misdemeanor and is also subject to civil
             818      penalties under Section 13-32a-110 .
             819          Section 13. Section 13-32a-117 is amended to read:
             820           13-32a-117. Property disposition if no criminal charges filed -- Administrative
             821      hearing.
             822          (1) The original victim or the pawn or secondhand business may request an
             823      administrative property disposition hearing with the Division of Consumer Protection if:
             824          (a) more than 30 days have passed since:
             825          (i) the law enforcement agency placed a hold on the property; or
             826          (ii) the property was seized by the law enforcement agency; and
             827          (b) an agreement pursuant to Subsection 13-32a-115 (2)(b) has not been reached.
             828          (2) The original victim or the pawn or secondhand business shall provide to the


             829      Division of Consumer Protection at the time of the request for a property disposition hearing
             830      [under this section]:
             831          (a) a copy of the sworn statement of the original victim taken pursuant to Section
             832      13-32a-115 and the case number assigned by the law enforcement agency[.]; and
             833          (b) a written notice from the prosecuting agency with jurisdiction over the case
             834      involving the property that the prosecuting agency has made an initial determination under
             835      Section 77-24-2 and this chapter that the property is no longer needed as evidence.
             836          [(3) (a) The Division of Consumer Protection shall notify the law enforcement agency
             837      in writing of the request for a property disposition hearing.]
             838          [(b) The law enforcement agency shall forward the notice to the prosecution agency
             839      having jurisdiction over the case involving the property.]
             840          [(c) (i) The prosecution agency shall, within five business days of receiving the notice,
             841      make an initial determination pursuant to Section 77-24-2 and this chapter of whether
             842      continued hold or seizure regarding the property as evidence in a criminal trial is necessary.]
             843          [(ii) If the prosecuting agency determines the property is no longer needed as evidence,
             844      the law enforcement agency shall notify in writing the pawn or secondhand business and the
             845      original victim of the prosecuting agency's determination as soon as reasonably possible.]
             846          [(4)] (3) (a) Within 30 days after receiving the request [and notification from law
             847      enforcement that the property is not needed as evidence pursuant to Section 77-24-2 and this
             848      chapter] for a property disposition hearing from the original victim or the pawn or secondhand
             849      business, the Division of Consumer Protection shall schedule an adjudicative hearing in
             850      accordance with Title 63G, Chapter 4, Administrative Procedures Act, to determine ownership
             851      of the claimed property. The division shall provide written notice of the hearing to the pawn or
             852      secondhand business and the original victim.
             853          (b) The division shall conduct the hearing to determine disposition of the claimed
             854      seized property, taking into consideration:
             855          (i) the proof of ownership of the property and compliance with Subsection
             856      13-32a-115 (1) by the original victim;
             857          (ii) the claim of ownership by the pawn or secondhand business and the potential
             858      financial loss to the business; and
             859          (iii) compliance by the pawn or secondhand business with the requirements of this


             860      chapter.
             861          (c) If the division determines that the property should be released to the pawn or
             862      secondhand business, the original victim retains a right of first refusal over the property for 15
             863      days and may purchase the property at the amount financed or paid by the pawn or secondhand
             864      business.
             865          (d) The party to whom the division determines the property is to be released shall
             866      maintain possession of the property for the duration of any time period regarding any
             867      applicable right of appeal.
             868          Section 14. Section 13-34-105 is amended to read:
             869           13-34-105. Exempted institutions.
             870          (1) This chapter does not apply to:
             871          (a) a Utah institution directly supported, to a substantial degree, with funds provided
             872      by:
             873          (i) the state;
             874          (ii) a local school district; or
             875          (iii) other Utah governmental subdivision;
             876          (b) an institution that offers instruction exclusively at or below the 12th grade level;
             877          (c) a lawful enterprise that offers only professional review programs, such as C.P.A.
             878      and bar examination review and preparation courses;
             879          (d) a private, postsecondary educational institution that is owned, controlled, operated,
             880      or maintained by a bona fide church or religious denomination, which is exempted from
             881      property taxation under the laws of this state;
             882          (e) subject to Subsection (3) and Section 13-34-107.5 , a school or institution that is
             883      accredited by a regional or national accrediting agency recognized by the United States
             884      Department of Education;
             885          (f) subject to Subsection (4), a business organization, trade or professional association,
             886      fraternal society, or labor union that:
             887          (i) sponsors or conducts courses of instruction or study predominantly for bona fide
             888      employees or members; and
             889          (ii) does not, in advertising, describe itself as a school;
             890          (g) an institution that:


             891          (i) (A) exclusively offers general education courses or instruction solely remedial,
             892      avocational, nonvocational, or recreational in nature; and
             893          (B) does not advertise occupation objectives or grant educational credentials; or
             894          (ii) exclusively prepares individuals to teach courses or instruction described in
             895      Subsection (1)(g)(i)(A);
             896          (h) an institution that offers only workshops or seminars:
             897          (i) lasting no longer than three calendar days; and
             898          (ii) for which academic credit is not awarded;
             899          (i) an institution that offers programs:
             900          (i) in barbering, cosmetology, real estate, or insurance; and
             901          (ii) that are regulated and approved by a state or federal governmental agency;
             902          (j) an education provider certified by the Division of Real Estate under Section
             903      61-2c-204.1 ;
             904          (k) an institution that offers aviation training if the institution:
             905          (i) (A) is approved under Federal Aviation Regulations, 14 C.F.R. Part 141; or
             906          (B) provides aviation training under Federal Aviation Regulations, 14 C.F.R. Part 61;
             907      and
             908          (ii) exclusively offers aviation training that a student fully receives within 24 hours
             909      after the student pays any tuition, fee, or other charge for the aviation training;
             910          (l) an institution that provides emergency medical services training if all of the
             911      institution's instructors, course coordinators, and courses are approved by the Department of
             912      Health;
             913          (m) an institution that exclusively conducts nurse aide training programs that are
             914      approved by the State Office of Vocational Education and are subject to the Nurse Aide
             915      Registry; and
             916          (n) a private, nonprofit educational institution that has been in continuous operation as
             917      a private, nonprofit educational institution for at least 20 years, except as provided in
             918      Subsection (5), Subsection 13-34-106 (8) and Section 13-34-107.6 .
             919          (2) If available evidence suggests that an exempt institution under this section is not in
             920      compliance with the standards of registration under this chapter and applicable division rules,
             921      the division shall contact the institution and, if appropriate, the state or federal government


             922      agency to request corrective action.
             923          (3) An institution, branch, extension, or facility operating within the state that is
             924      affiliated with an institution operating in another state shall be separately approved by the
             925      affiliate's regional or national accrediting agency to qualify for the exemption described in
             926      Subsection (1)(e).
             927          (4) For purposes of Subsection (1)(f), a business organization, trade or professional
             928      association, fraternal society, or labor union is considered to be conducting the course
             929      predominantly for bona fide employees or members if it hires a majority of the persons who:
             930          (a) successfully complete its course of instruction or study with a reasonable degree of
             931      proficiency; and
             932          (b) apply for employment with that same entity.
             933          (5) An institution subject to, or expressly exempted from any part of, this chapter is:
             934          (a) established as an educational institution within the state;
             935          (b) independent of the state system of higher education;
             936          (c) subject to compliance with the applicable provisions of this chapter; and
             937          (d) authorized to operate educational programs beyond secondary education, including
             938      programs leading to a degree or certificate.
             939          Section 15. Section 13-49-102 is amended to read:
             940           13-49-102. Definitions.
             941          As used in this chapter:
             942          (1) "Client" means a person who receives services from or enters into an agreement to
             943      receive services from an immigration consultant.
             944          (2) "Compensation" means anything of economic value that is paid, loaned, granted,
             945      given, donated, or transferred to a person for or in consideration of:
             946          (a) services;
             947          (b) personal or real property; or
             948          (c) another thing of value.
             949          (3) "Department" means the Department of Commerce.
             950          (4) "Division" means the Division of Consumer Protection in the department.
             951          (5) "Immigration consultant" means a person who provides nonlegal assistance or
             952      advice on an immigration matter including:


             953          (a) completing a document provided by a federal or state agency, but not advising a
             954      person as to the person's answers on the document;
             955          (b) translating a person's answer to a question posed in a document provided by a
             956      federal or state agency;
             957          (c) securing for a person supporting documents, such as a birth certificate, that may be
             958      necessary to complete a document provided by a federal or state agency;
             959          (d) submitting a completed document on a person's behalf and at the person's request to
             960      the United States Citizenship and Immigration Services; [and] or
             961          (e) for valuable consideration, referring a person to a person who could undertake legal
             962      representation activities in an immigration matter.
             963          (6) "Immigration matter" means a proceeding, filing, or action affecting the
             964      immigration or citizenship status of a person that arises under:
             965          (a) immigration and naturalization law;
             966          (b) executive order or presidential proclamation; or
             967          (c) action of the United States Citizenship and Immigration Services, the United States
             968      Department of State, or the United States Department of Labor.
             969          Section 16. Section 13-49-202 is amended to read:
             970           13-49-202. Application for registration.
             971          (1) To register as an immigration consultant a person shall:
             972          (a) submit an annual application in a form prescribed by the division;
             973          (b) pay [a] an annual registration fee determined by the department in accordance with
             974      Section 63J-1-504 , which includes the costs of the criminal background check required under
             975      Subsection (1)(e);
             976          (c) have good moral character in that the applicant has not [be] been convicted of:
             977          (i) a felony; or
             978          (ii) within the last 10 years, a misdemeanor involving theft, fraud, or dishonesty;
             979          (d) submit fingerprint cards in a form acceptable to the division at the time the
             980      application is filed; and
             981          (e) consent to a fingerprint background check by the Utah Bureau of Criminal
             982      Identification regarding the application.
             983          (2) The division shall register a person who qualifies under this chapter as an


             984      immigration consultant.
             985          Section 17. Section 13-49-204 is amended to read:
             986           13-49-204. Bonds -- Exemption -- Statements dependent on posting bond.
             987          (1) Except as provided in Subsection [(5)] (6), an immigration consultant shall post a
             988      cash bond or surety bond:
             989          (a) in the amount of $50,000; and
             990          (b) payable to the division for the benefit of any person damaged by a fraud,
             991      misstatement, misrepresentation, unlawful act, omission, or failure to provide services of an
             992      immigration consultant, or an agent, representative, or employee of an immigration consultant.
             993          (2) A bond required under this section shall be:
             994          (a) in a form approved by the attorney general; and
             995          (b) conditioned upon the faithful compliance of an immigration consultant with this
             996      chapter and division rules.
             997          (3) An immigration consultant shall keep the bond required under this section in force
             998      for one year after the immigration consultant's registration expires or the immigration
             999      consultant notifies the division in writing that the immigration consultant has ceased all
             1000      activities regulated under this chapter.
             1001          [(3)] (4) (a) If a surety bond posted by an immigration consultant under this section is
             1002      canceled due to the person's negligence, the division may assess a $300 reinstatement fee.
             1003          (b) No part of a bond posted by an immigration consultant under this section may be
             1004      withdrawn:
             1005          (i) during the one-year period the registration under this chapter is in effect; or
             1006          (ii) while a revocation proceeding is pending against the person.
             1007          [(4)] (5) (a) A bond posted under this section by an immigration consultant may be
             1008      forfeited if the person's registration under this chapter is revoked.
             1009          (b) Notwithstanding Subsection [(4)] (5)(a), the division may make a claim against a
             1010      bond posted by an immigration consultant for money owed the division under this [division]
             1011      chapter without the [commission] division first revoking the immigration consultant's
             1012      registration.
             1013          [(5)] (6) The requirements of this section do not apply to an employee of a nonprofit,
             1014      tax-exempt corporation who assists clients to complete an application document in an


             1015      immigration matter, free of charge or for a fee, including reasonable costs, consistent with that
             1016      authorized by the Board of Immigration Appeals under 8 C.F.R. Sec. 292.2.
             1017          [(6)] (7) A person may not disseminate by any means a statement indicating that the
             1018      person is an immigration consultant, engages in the business of an immigration consultant, or
             1019      proposes to engage in the business of an immigration consultant, unless the person has posted a
             1020      bond under this section that is maintained throughout the period covered by the statement, such
             1021      as a listing in a telephone book.
             1022          [(7)] (8) An immigration consultant may not make or authorize the making of an oral
             1023      or written reference to the immigration consultant's compliance with the bonding requirements
             1024      of this section except as provided in this chapter.
             1025          Section 18. Section 13-49-402 is amended to read:
             1026           13-49-402. Violations -- Actions by division.
             1027          (1) The division shall investigate and take action under this part for violations of this
             1028      chapter.
             1029          (2) A person who violates this chapter is subject to:
             1030          (a) a cease and desist order; and
             1031          (b) an administrative fine of not less than [$100] $1,000 or more than $5,000 for each
             1032      separate violation.
             1033          (3) An administrative fine shall be deposited in the Consumer Protection Education
             1034      and Training Fund created in Section 13-2-8 .
             1035          (4) (a) A person who intentionally violates this chapter:
             1036          (i) is guilty of a class A misdemeanor; and
             1037          (ii) may be fined up to $10,000.
             1038          (b) A person intentionally violates this part if the violation occurs after the division,
             1039      attorney general, or a district or county attorney notifies the person by certified mail that the
             1040      person is in violation of this chapter.


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