Download Zipped Amended WordPerfect SB0056.ZIP
[Introduced][Status][Bill Documents][Fiscal Note][Bills Directory]

S.B. 56

This document includes Senate 2nd Reading Floor Amendments incorporated into the bill on Mon, Feb 11, 2013 at 11:46 AM by lpoole. -->              1     

UTAH 211 REFERRAL INFORMATION NETWORK

             2     
2013 GENERAL SESSION

             3     
STATE OF UTAH

             4     
Chief Sponsor: Todd Weiler

             5     
House Sponsor: Ronda Rudd Menlove

             6     

             7      LONG TITLE
             8      General Description:
             9          This bill creates the Utah 211 Referral Information Network.
             10      Highlighted Provisions:
             11          This bill:
             12          .    defines terms;
             13          .    requires the Department of Human Services to designate an approved 211 service
             14      provider;
             15          .    outlines the duties of the approved 211 service provider;
             16          .    requires state and local governments to provide the approved 211 service provider
             17      with information about health and human services available throughout the state;
             18          .    permits state and local governments to contract with the approved 211 service
             19      provider for specialized projects; and
             20          .    grants the approved 211 service provider, its employees, directors, officers, and
             21      information specialists immunity from civil suit, except in cases of willful or
             22      wanton misconduct.
             23      Money Appropriated in this Bill:
             24          None
             25      Other Special Clauses:
             26          None
             27      Utah Code Sections Affected:



Text Box

- 2 -
             28
     ENACTS:
             29          62A-17-101, Utah Code Annotated 1953
             30          62A-17-102, Utah Code Annotated 1953
             31          62A-17-103, Utah Code Annotated 1953
             32          62A-17-104, Utah Code Annotated 1953
             33          62A-17-105, Utah Code Annotated 1953
             34          62A-17-106, Utah Code Annotated 1953
             35     

             36      Be it enacted by the Legislature of the state of Utah:
             37          Section 1. Section 62A-17-101 is enacted to read:
             38     
CHAPTER 17. UTAH REFERRAL INFORMATION NETWORK

             39          62A-17-101. Title.
             40          This chapter is known as "Utah Referral Information Network."
             41          Section 2. Section 62A-17-102 is enacted to read:
             42          62A-17-102. Definitions.
             43          As used in this chapter:
             44          (1) "211" means the abbreviated dialing code assigned by the Federal Communications
             45      Commission for consumer access to community information and referral services.
             46          (2) "Approved 211 service provider" means a public or nonprofit agency or
             47      organization designated by the department to provide 211 services.
             48          (3) "Utah 211" means an information and referral system that:
             49          (a) maintains a database of:
             50          (i) providers of health and human services; and
             51          (ii) volunteer opportunities and coordinators throughout the state;
             52          (b) assists individuals, families, and communities at no cost in identifying,
             53      understanding, and accessing the providers of health and human services; and
             54          (c) works collaboratively with state agencies, local governments, community-based
             55      organizations, not-for-profit organizations, and faith-based organizations.
             56          Section 3. Section 62A-17-103 is enacted to read:
             57          62A-17-103. Designated approved 211 service provider -- Department
             58      responsibilities.



Text Box

- 3 -
Senate 2nd Reading Amendments 2-11-2013 lp/rf
             59
         (1) The department shall designate an approved 211 service provider to provide
             60      information to Utah citizens about health and human services available in the citizen's
             61      community.
             62          (2) Only a service provider approved by the department may provide 211 telephone
             63      services in this state.
             64          (3) The department shall approve a 211 service provider after considering the
             65      following:
             66          (a) the ability of the proposed 211 service provider to meet the national 211 standards
             67      recommended by the Alliance of Information and Referral Systems;
             68          (b) the financial stability of the proposed 211 service provider;
             69          (c) the community support for the proposed 211 service provider;
             70          (d) the relationship between the proposed 211 service provider and other information
             71      and referral services; and
             72          (e) other criteria as the department considers appropriate.
             73          (4) The department shall coordinate S. :
             73a          (a) .S with the approved 211 service provider and other
             74      state and local agencies to ensure the joint development and maintenance of a statewide
             75      information database for use by the approved 211 service provider S. [ . ] ; and
             75a          (b) public transportation providers and human services transportation services, and
             75b      ensure that by 2014, Utah 211 serves as a single contact point to coordinate efforts, calls, and
             75c      dispatch. .S
             76          Section 4. Section 62A-17-104 is enacted to read:
             77          62A-17-104. Utah 211 created -- Responsibilities.
             78          (1) The designated 211 service provider described in Section 62A-17-102 shall be
             79      known as Utah 211.
             80          (2) Utah 211 shall, as appropriations allow:
             81          (a) by 2014:
             82          (i) provide the services described in this Subsection (2) 24 hours a day, seven days a
             83      week;
             84          (ii) abide by the key standards for 211 programs, as specified in the Standards for
             85      Professional Information and Referral Requirements for Alliance of Information Systems
             86      Accreditation and Operating 211 systems; and
             87          (iii) be the point of entry for disaster-related information and referral;
             88          (b) track types of calls received and referrals made;
             89          (c) develop, coordinate, and implement a statewide information and referral system



Text Box

- 4 -
             90
     that integrates existing community-based structures with state and local agencies;
             91          (d) provide information relating to:
             92          (i) health and human services; and
             93          (ii) volunteer opportunities;
             94          (e) create an online, searchable database to provide information to the public about the
             95      health and human services provided by public or private entities throughout the state, and
             96      ensure that:
             97          (i) the material on the searchable database is indexed:
             98          (A) geographically to inform an individual about the health and human services
             99      provided in the area where the individual lives; and
             100          (B) by type of service provided; and
             101          (ii) the searchable database contains links to the Internet sites of any local provider of
             102      health and human services, if possible, and include:
             103          (A) the name, address, and phone number of organizations providing health and human
             104      services in a county; and
             105          (B) a description of the type of services provided;
             106          (f) be responsible, in collaboration with state agencies, for raising community
             107      awareness about available health and human services; and
             108          (g) host meetings on a quarterly basis until calendar year 2014, and on a biannual basis
             109      beginning in 2014, to seek input and guidance from state agencies, local governments,
             110      community-based organizations, not-for-profit organizations, and faith-based organizations.
             111          Section 5. Section 62A-17-105 is enacted to read:
             112          62A-17-105. Other state agencies and local governments.
             113          (1) A state agency or local government institution that provides health and human
             114      services, or a public or private entity receiving state-appropriated funds to provide health and
             115      human services, shall provide Utah 211 with information, in a form determined by Utah 211,
             116      about the services the agency or entity provides for inclusion in the statewide information and
             117      referral system.
             118          (2) A state agency or local government institution that provides health and human
             119      services may not establish a new public telephone line or hotline to provide information or
             120      referrals unless the agency or institution first:



Text Box

- 5 -
             121
         (a) consults with Utah 211 about using the existing 211 to provide access to the
             122      information or referrals; and
             123          (b) assesses whether a new line or the existing 211 program would be more cost
             124      effective.
             125          (3) State agencies, local governments, community-based organizations, not-for-profit
             126      organizations, faith-based organizations, and businesses that engage in providing human
             127      services may contract with Utah 211 to provide specialized projects, including:
             128          (a) public health campaigns;
             129          (b) seasonal community services; and
             130          (c) expanded point of entry services.
             131          Section 6. Section 62A-17-106 is enacted to read:
             132          62A-17-106. Immunity from liability.
             133          (1) Except as provided in Subsection (2), Utah 211, its employees, directors, officers,
             134      and information specialists are not liable to any person in a civil action for injury or loss as a
             135      result of an act or omission of Utah 211, its employees, directors, officers, or information
             136      specialists, in connection with:
             137          (a) developing, adopting, implementing, maintaining, or operating the Utah 211
             138      system;
             139          (b) making Utah 211 available for use by the public; or
             140          (c) providing 211 services.
             141          (2) Utah 211, its employees, directors, officers, and information specialists shall be
             142      liable to any person in a civil action for an injury or loss resulting from willful or wanton
             143      misconduct.





Legislative Review Note
    as of 1-30-13 2:13 PM


Office of Legislative Research and General Counsel


[Bill Documents][Bills Directory]