Representative V. Lowry Snow proposes the following substitute bill:


1     
EMERGENCY TELEPHONE SERVICE AMENDMENTS

2     
2017 GENERAL SESSION

3     
STATE OF UTAH

4     
Chief Sponsor: Wayne A. Harper

5     
House Sponsor: V. Lowry Snow

6     

7     LONG TITLE
8     General Description:
9          This bill amends and enacts provisions related to 911 services.
10     Highlighted Provisions:
11          This bill:
12          ▸     defines terms;
13          ▸     provides an applicability date;
14          ▸     requires certain multi-line telephone systems to provide certain information to a
15     public safety answering point; and
16          ▸     requires a multi-line telephone system to be capable of accessing 911 services
17     directly.
18     Money Appropriated in this Bill:
19          None
20     Other Special Clauses:
21          None
22     Utah Code Sections Affected:
23     ENACTS:
24          69-5-101, Utah Code Annotated 1953
25          69-5-102, Utah Code Annotated 1953

26          69-5-201, Utah Code Annotated 1953
27          69-5-202, Utah Code Annotated 1953
28          69-5-203, Utah Code Annotated 1953
29          69-5-204, Utah Code Annotated 1953
30          69-5-205, Utah Code Annotated 1953
31     

32     Be it enacted by the Legislature of the state of Utah:
33          Section 1. Section 69-5-101 is enacted to read:
34     
CHAPTER 5. ENHANCED 911 FOR MULTI-LINE TELEPHONES

35          69-5-101. Title.
36          This chapter is known as "Enhanced 911 for Multi-Line Telephones."
37          Section 2. Section 69-5-102 is enacted to read:
38          69-5-102. Definitions.
39          As used in this chapter:
40          (1) "Lodging establishment" means the same as that term is defined in Section
41     29-2-102.
42          (2) "Multi-line telephone system" means a network- or premises-based telephone
43     system installed at an end-use location that uses common control units, common telephones,
44     and common control hardware and software to provide a connection to the public switched
45     network to multiple end-users at the end-use location.
46          Section 3. Section 69-5-201 is enacted to read:
47          69-5-201. Applicability.
48          An owner or operator of a multi-line telephone system is required to comply with this
49     chapter if, after July 1, 2017, the owner:
50          (1) upgrades an existing multi-line telephone system; or
51          (2) installs a new multi-line telephone system.
52          Section 4. Section 69-5-202 is enacted to read:
53          69-5-202. Location identification information shared with public safety answering
54     point.
55          An owner or operator of a multi-line telephone system shall configure the multi-line
56     telephone system in such a manner that, when an individual makes a 911 call using the

57     multi-line telephone system, the multi-line telephone system automatically provides the public
58     safety answering point that receives the call verified automated number information and
59     automated location information that includes:
60          (1) the street address, and, if applicable, the business name, of the location of the
61     communications device from which the call is made;
62          (2) the direct call-back telephone number for the location from which the call is made;
63          (3) any applicable office, unit, or building number of the location from which the call
64     is made;
65          (4) the room number, or other equivalent designation, of the location from which the
66     call is made; and
67          (5) (a) if the multi-line telephone system operates for a multi-story building, the
68     building floor from which the call is made; and
69          (b) if the multi-line telephone system operates for two or more buildings:
70          (i) the building number, or other equivalent designation, of the location from which the
71     call is made; and
72          (ii) the building floor from which the call is made.
73          Section 5. Section 69-5-203 is enacted to read:
74          69-5-203. Emergency location information and lodging establishment.
75          A lodging establishment that owns or operates a multi-line telephone system shall
76     configure the multi-line telephone system in such a manner that, when an individual makes a
77     911 call through the multi-line telephone system, the multi-line telephone system will
78     automatically:
79          (1) send the public safety answering point that receives the call:
80          (a) if the lodging establishment contains more than one occupied building, the building
81     number, or other equivalent designation, of the location from which the call is made; and
82          (b) the room number, or other equivalent designation, from which the call is made; or
83          (2) connect the individual, the public safety answering point, and an individual that is
84     designated by the lodging establishment to provide the public safety answering point:
85          (a) if the lodging establishment contains more than one occupied building, the building
86     number, or other equivalent designation, of the location from which the call is made; and
87          (b) the room number, or other equivalent designation, of the location from which the

88     call is made.
89          Section 6. Section 69-5-204 is enacted to read:
90          69-5-204. Maintenance of address information.
91          (1) An owner or operator of a multi-line telephone system shall ensure that the
92     multi-line telephone system has a location database that stores the information a multi-line
93     telephone system is required to provide to a public safety answering point under this chapter
94     that is accurately updated:
95          (a) as soon as practicable after the multi-line telephone system is installed; or
96          (b) within one business day of the completion of any changes to the physical
97     characteristics of the facility where the multi-line telephone system is used or changes to the
98     multi-line telephone system, not including changes incurred during an installation described in
99     Subsection (1)(a).
100          (2) The information in a location database described in Subsection (1):
101          (a) is owned by the multi-line telephone system owner or operator that supplied the
102     information; and
103          (b) except as required by state law, is not required to be shared with another person.
104          (3) A public safety answering point may not use the information supplied from a
105     database described in Subsection (1) for a purpose other than to facilitate an emergency
106     response to a 911 call.
107          Section 7. Section 69-5-205 is enacted to read:
108          69-5-205. Direct 911 dial for multi-line telephone systems.
109          (1) An owner or operator of a multi-line telephone system shall configure a multi-line
110     telephone system in a manner that allows an individual to place a 911 call by dialing the digits
111     9-1-1 without an additional code, digit, prefix, postfix, or trunk-access code.
112          (2) A person that is exempt from this chapter under Section 69-5-201 that has not
113     complied with Subsection (1) shall post, in a visible place within five feet of each telephone
114     that is connected to the multi-line telephone system, a notice that:
115          (a) states that the phone may not be used to directly access 911 services by dialing
116     9-1-1;
117          (b) indicates how an individual may access 911 services through the telephone;
118          (c) is printed in contrasting colors in at least 16-point boldface type; and

119          (d) includes the following information for the location of the telephone:
120          (i) the street address, and, if applicable, the business name, of the location of the
121     telephone;
122          (ii) any applicable office, unit, or building number of the location of the telephone; and
123          (iii) an applicable room number, or other equivalent designation, of the location of the
124     telephone.