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Insurance Code | |
Administration of the Insurance Laws | |
Section 215 | Consumer education. |
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31A-2-215. Consumer education. (1) In furtherance of the purposes in Section 31A-1-102, the commissioner may educate consumers about insurance and provide consumer assistance. (2) Consumer education may include: (a) outreach activities; and (b) the production or collection and dissemination of educational materials. (3) (a) Consumer assistance may include explaining: (i) the terms of a policy; (ii) a policy's complaint, grievance, or adverse benefit determination procedure; and (iii) the fundamentals of self-advocacy. (b) Notwithstanding Subsection (3)(a), consumer assistance may not include testifying or representing a consumer in any grievance or adverse benefit determination, arbitration, judicial, or related proceeding, unless the proceeding is in connection with an enforcement action brought under Section 31A-2-308. (4) The commissioner may adopt rules necessary to implement the requirements of this section.
Amended by Chapter 308, 2002 General Session |
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