<section number="31A-26-402"><effdate>5/6/2026</effdate><histories><history>Amended by Chapter <modchap sess="2026GS">45</modchap>, 2026 General Session</history><modyear>2026</modyear></histories><catchline>Compensation.</catchline><subsection number="31A-26-402(1)">Except as provided by Subsection <xref depth="4" refnumber="31A-26-402(4)">(4)</xref>, a public adjuster may receive compensation for service a public adjuster provides under this chapter consisting of:<subsection number="31A-26-402(1)(a)">an hourly fee;</subsection><subsection number="31A-26-402(1)(b)">a flat rate;</subsection><subsection number="31A-26-402(1)(c)">a percentage of the total amount an insurer pays to resolve a claim; or</subsection><subsection number="31A-26-402(1)(d)">another method of compensation.</subsection></subsection><subsection number="31A-26-402(2)"><subsection number="31A-26-402(2)(a)">If a person compensates a public adjuster at an hourly rate, the contract between the person and public adjuster shall state:<subsection number="31A-26-402(2)(a)(i)">the hourly rate; and</subsection><subsection number="31A-26-402(2)(a)(ii)">how the hourly rate applies to the hours of service the public adjuster provides to calculate the amount payable to the public adjuster.</subsection></subsection><subsection number="31A-26-402(2)(b)">If a person compensates a public adjuster on a flat fee basis, the contract between the person and public adjuster shall state the amount payable to the public adjuster.</subsection><subsection number="31A-26-402(2)(c)">If a person compensates a public adjuster on a percentage basis, the contract between the person and the public adjuster shall state the exact percentage that applies to the settlement of a claim to calculate the amount payable to the public adjuster.</subsection><subsection number="31A-26-402(2)(d)">If a person uses a method of calculation not described in Subsections <xref depth="4" refnumber="31A-26-402(2)(a)">(2)(a)</xref> through <xref depth="4" refnumber="31A-26-402(c)">(c)</xref> to determine a public adjuster's compensation, the contract between the person and the public adjuster shall include a detailed explanation of how the person determines the amount payable to the public adjuster based on the service the public adjuster provides.</subsection></subsection><subsection number="31A-26-402(3)"><subsection number="31A-26-402(3)(a)">A contract between an insured and a public adjuster for compensation under this section shall state the type of initial expenses, with dollar estimates, that the insured approves to reimburse the public adjuster from the proceeds of the claim payment.</subsection><subsection number="31A-26-402(3)(b)">A public adjuster shall provide an itemized invoice of each expense the public adjuster incurs during the process of resolving a claim to the insured at the conclusion of a claim.</subsection></subsection><subsection number="31A-26-402(4)"><subsection number="31A-26-402(4)(a)">A public adjuster may not receive a compensation consisting of a percentage of the total amount an insurer pays to resolve a claim on a claim on which the insurer, not later than 72 hours after the day on which the loss is reported to the insurer, either pays or commits in writing to pay to the insured the policy limit of the insurance policy.</subsection><subsection number="31A-26-402(4)(b)">Subject to Subsection <xref depth="4" refnumber="31A-26-402(6)">(6)</xref>, a public adjuster is entitled to reasonable compensation from the insured for services the public adjuster provides on behalf of the insured, based on the time spent on a claim that is subject to this Subsection <xref depth="4" refnumber="31A-26-402(4)">(4)</xref> and expenses the public adjuster incurs, until the claim is paid or the insured receives a written commitment to pay from the insurer.</subsection></subsection><subsection number="31A-26-402(5)">Except for the payment of compensation by the insured, a person paying proceeds of a policy of insurance or making a payment affecting an insured's rights under a policy of insurance shall:<subsection number="31A-26-402(5)(a)">include the insured as a payee on the payment draft or check; and</subsection><subsection number="31A-26-402(5)(b)">require the written signature and endorsement of the insured on the payment draft or check.</subsection></subsection><subsection number="31A-26-402(6)">A public adjuster may not:<subsection number="31A-26-402(6)(a)">accept a payment that violates this section notwithstanding a written authorization that the insured gives to the public adjuster;</subsection><subsection number="31A-26-402(6)(b)">sign and endorse a payment draft or check on behalf of an insured;</subsection><subsection number="31A-26-402(6)(c)">charge, agree to, or accept as compensation or reimbursement, a payment, commission, fee, or another thing of value equal to more than:<subsection number="31A-26-402(6)(c)(i)">10% for a catastrophic insurance claim settlement; or</subsection><subsection number="31A-26-402(6)(c)(ii)">20% for a non-catastrophic insurance claim settlement; or</subsection></subsection><subsection number="31A-26-402(6)(d)">require, demand, or accept a fee, retainer, compensation, deposit, or other thing of value before the settlement of a claim.</subsection></subsection></section>