1     
DIVISION OF REAL ESTATE AMENDMENTS

2     
2017 GENERAL SESSION

3     
STATE OF UTAH

4     
Chief Sponsor: Gage Froerer

5     
Senate Sponsor: Daniel Hemmert

6     

7     LONG TITLE
8     General Description:
9          This bill amends provisions related to reporting and licensing requirements under the
10     jurisdiction of the Division of Real Estate.
11     Highlighted Provisions:
12          This bill:
13          ▸     defines terms;
14          ▸     changes the citation period following the occurrence of a violation;
15          ▸     exempts a loan processor or loan underwriter who is not a mortgage loan originator
16     when employed by, and acting on behalf of, a person or entity licensed under this
17     chapter;
18          ▸     modifies quarterly reporting requirements;
19          ▸     permits the commission of powers and duties under certain circumstances;
20          ▸     provides licensing standards and practice requirements for a branch broker, property
21     management sales agent, and dual broker; and
22          ▸     makes technical changes.
23     Money Appropriated in this Bill:
24          None
25     Other Special Clauses:
26          None
27     Utah Code Sections Affected:
28     AMENDS:

29          61-2-203, as last amended by Laws of Utah 2016, Chapter 384
30          61-2c-102, as last amended by Laws of Utah 2016, Chapter 384
31          61-2c-105, as last amended by Laws of Utah 2015, Chapters 226 and 262
32          61-2c-204.1, as last amended by Laws of Utah 2015, Chapter 262
33          61-2c-206, as last amended by Laws of Utah 2015, Chapter 262
34          61-2c-301, as last amended by Laws of Utah 2016, Chapter 384
35          61-2c-302, as last amended by Laws of Utah 2012, Chapter 166
36          61-2c-401, as last amended by Laws of Utah 2016, Chapter 384
37          61-2e-201, as last amended by Laws of Utah 2012, Chapter 166
38          61-2e-307, as last amended by Laws of Utah 2016, Chapter 384
39          61-2e-401, as last amended by Laws of Utah 2016, Chapter 384
40          61-2f-102, as last amended by Laws of Utah 2016, Chapters 381 and 384
41          61-2f-202, as last amended by Laws of Utah 2016, Chapter 384
42          61-2f-206, as last amended by Laws of Utah 2016, Chapter 25
43          61-2f-304, as renumbered and amended by Laws of Utah 2010, Chapter 379
44          61-2f-401, as last amended by Laws of Utah 2016, Chapter 384
45          61-2f-402, as last amended by Laws of Utah 2016, Chapter 384
46          61-2f-403, as renumbered and amended by Laws of Utah 2010, Chapter 379
47          61-2g-305, as renumbered and amended by Laws of Utah 2011, Chapter 289
48          61-2g-501, as last amended by Laws of Utah 2016, Chapter 384
49     

50     Be it enacted by the Legislature of the state of Utah:
51          Section 1. Section 61-2-203 is amended to read:
52          61-2-203. Adjudicative proceedings -- Citation authority.
53          (1) The division shall comply with Title 63G, Chapter 4, Administrative Procedures
54     Act, in an adjudicative proceeding under a chapter the division administers.
55          (2) The division may initiate an adjudicative proceeding through:

56          (a) a citation, pursuant to Subsection (3);
57          (b) a notice of agency action; or
58          (c) a notice of formal or informal proceeding.
59          (3) In addition to any other statutory penalty for a violation related to an occupation or
60     profession regulated under this title, the division may issue a citation to a person who, upon
61     inspection or investigation, the division concludes to have violated:
62          (a) Subsection 61-2c-201(1), which requires licensure;
63          (b) Subsection 61-2c-201(4), which requires entity licensure;
64          (c) Subsection 61-2c-205(3), which requires notification of a change in specified
65     information regarding a licensee;
66          (d) Subsection 61-2c-205(4), which requires notification of specified legal actions;
67          (e) Subsection 61-2c-301(1)(g), which prohibits failing to respond to the division
68     within the required time period;
69          (f) Subsection 61-2c-301(1)(h), which prohibits making a false representation to the
70     division;
71          (g) Subsection 61-2c-301(1)(i), which prohibits taking a dual role in a transaction;
72          (h) Subsection 61-2c-301(1)(l), which prohibits engaging in false or misleading
73     advertising;
74          (i) Subsection 61-2c-301(1)(t), which prohibits advertising the ability to do licensed
75     work if unlicensed;
76          (j) Subsection 61-2c-302(5), which requires a mortgage entity to create and file a
77     quarterly report of condition;
78          [(j)] (k) Subsection 61-2e-201(1), which requires registration;
79          [(k)] (l) Subsection 61-2e-203(4), which requires a notification of a change in
80     ownership;
81          [(l)] (m) Subsection 61-2e-307(1)(c), which prohibits use of an unregistered fictitious
82     name;

83          [(m)] (n) Subsection 61-2e-401(1)(b), which prohibits failure to respond to a request by
84     the division;
85          [(n)] (o) Subsection 61-2f-201(1), which requires licensure;
86          [(o)] (p) Subsection 61-2f-206(1), which requires entity registration;
87          [(p)] (q) Subsection 61-2f-301(1), which requires notification of a specified legal
88     action;
89          [(q)] (r) Subsection 61-2f-401(1)(a), which prohibits making a substantial
90     misrepresentation;
91          [(r)] (s) Subsection 61-2f-401(3), which prohibits undertaking real estate while not
92     affiliated with a principal broker;
93          [(s)] (t) Subsection 61-2f-401(9), which prohibits failing to keep specified records for
94     inspection by the division;
95          [(t)] (u) Subsection 61-2f-401(13), which prohibits false, misleading, or deceptive
96     advertising;
97          [(u)] (v) Subsection 61-2f-401(20), which prohibits failing to respond to a division
98     request;
99          [(v)] (w) Subsection 61-2g-301(1), which requires licensure;
100          [(w)] (x) Subsection 61-2g-405(3), which requires making records required to be
101     maintained available to the division;
102          [(x)] (y) Subsection 61-2g-502(2)(f), which prohibits using a nonregistered fictitious
103     name;
104          [(y)] (z) a rule made pursuant to any Subsection listed in this Subsection (3);
105          [(z)] (aa) an order of the division; or
106          [(aa)] (bb) an order of the commission or board that oversees the person's profession.
107          (4) (a) In accordance with Subsection (9), the division may assess a fine against a
108     person for a violation of a provision listed in Subsection (3), as evidenced by:
109          (i) an uncontested citation;

110          (ii) a stipulated settlement; or
111          (iii) a finding of a violation in an adjudicative proceeding.
112          (b) The division may, in addition to or in lieu of a fine under Subsection (4)(a), order
113     the person to cease and desist from an activity that violates a provision listed in Subsection (3).
114          (5) Except as provided in Subsection (7)(d), the division may not use a citation to
115     effect a license:
116          (a) denial;
117          (b) probation;
118          (c) suspension; or
119          (d) revocation.
120          (6) (a) A citation issued by the division shall:
121          (i) be in writing;
122          (ii) describe with particularity the nature of the violation, including a reference to the
123     provision of the statute, rule, or order alleged to have been violated;
124          (iii) clearly state that the recipient must notify the division in writing within 20
125     calendar days of service of the citation if the recipient wishes to contest the citation at a hearing
126     conducted under Title 63G, Chapter 4, Administrative Procedures Act; and
127          (iv) clearly explain the consequences of failure to timely contest the citation or to make
128     payment of a fine assessed by the citation within the time period specified in the citation.
129          (b) The division may issue a notice in lieu of a citation.
130          (7) (a) A citation becomes final:
131          (i) if within 20 calendar days from the service of the citation, the person to whom the
132     citation was issued fails to request a hearing to contest the citation; or
133          (ii) if the director or the director's designee conducts a hearing pursuant to a timely
134     request for a hearing and issues an order finding that a violation has occurred.
135          (b) The 20-day period to contest a citation may be extended by the division for cause.
136          (c) A citation that becomes the final order of the division due to a person's failure to

137     timely request a hearing is not subject to further agency review.
138          (d) (i) The division may refuse to issue, refuse to renew, suspend, revoke, or place on
139     probation the license of a licensee who fails to comply with a citation after the citation
140     becomes final.
141          (ii) The failure of a license applicant to comply with a citation after the citation
142     becomes final is a ground for denial of the license application.
143          (8) (a) The division may not issue a citation under this section after the expiration of
144     [six months] one year following the occurrence of a violation.
145          (b) The division may issue a notice to address a violation that is outside of the
146     [six-month] one-year citation period.
147          (9) The director or the director's designee shall assess a fine with a citation in an
148     amount that is no more than:
149          (a) for a first offense, $1,000;
150          (b) for a second offense, $2,000; and
151          (c) for each offense subsequent to a second offense, $2,000 for each day of continued
152     offense.
153          (10) (a) An action for a first or second offense for which the division has not issued
154     final order does not preclude the division from initiating a subsequent action for a second or
155     subsequent offense while the preceding action is pending.
156          (b) The final order on a subsequent action is considered a second or subsequent
157     offense, respectively, provided the preceding action resulted in a first or second offense,
158     respectively.
159          (11) (a) If a person does not pay a penalty, the director may collect the unpaid penalty
160     by:
161          (i) referring the matter to a collection agency; or
162          (ii) bringing an action in the district court of the county:
163          (A) where the person resides; or

164          (B) where the office of the director is located.
165          (b) A county attorney or the attorney general of the state shall provide legal services to
166     the director in an action to collect the penalty.
167          (c) A court may award reasonable attorney fees and costs to the division in an action
168     brought by the division to enforce the provisions of this section.
169          Section 2. Section 61-2c-102 is amended to read:
170          61-2c-102. Definitions.
171          (1) As used in this chapter:
172          (a) "Affiliation" means that a mortgage loan originator is associated with a principal
173     lending manager in accordance with Section 61-2c-209.
174          (b) "Applicant" means a person applying for a license under this chapter.
175          (c) "Approved examination provider" means a person approved by the nationwide
176     database or by the division as an approved test provider.
177          (d) "Associate lending manager" means an individual who:
178          (i) qualifies under this chapter as a principal lending manager; and
179          (ii) works by or on behalf of another principal lending manager in transacting the
180     business of residential mortgage loans.
181          (e) "Branch lending manager" means an individual who is:
182          (i) licensed as a lending manager; and
183          (ii) designated in the nationwide database by the individual's sponsoring entity as being
184     responsible to work from a branch office and to supervise the business of residential mortgage
185     loans that is conducted at the branch office.
186          (f) "Branch office" means a licensed entity's office:
187          (i) for the transaction of the business of residential mortgage loans regulated under this
188     chapter;
189          (ii) other than the main office of the licensed entity; and
190          (iii) that operates under:

191          (A) the same business name as the licensed entity; or
192          (B) another trade name that is registered with the division under the entity license.
193          (g) "Business day" means a day other than:
194          (i) a Saturday;
195          (ii) a Sunday; or
196          (iii) a federal or state holiday.
197          (h) (i) "Business of residential mortgage loans" means for compensation or in the
198     expectation of compensation to:
199          (A) engage in an act that makes an individual a mortgage loan originator;
200          (B) make or originate a residential mortgage loan;
201          (C) directly or indirectly solicit a residential mortgage loan for another;
202          (D) unless exempt under Section 61-2c-105 or excluded under Subsection (1)(h)(ii),
203     render services related to the origination of a residential mortgage loan including:
204          (I) preparing a loan package;
205          (II) communicating with the borrower or lender;
206          (III) advising on a loan term;
207          [(IV) acting as a loan processor or loan underwriter without being employed by a
208     licensed entity; or]
209          [(V) except as provided in Subsection (1)(h)(ii)(B) or (C), acting as a loan underwriter;
210     or]
211          (IV) receiving, collecting, or distributing information common for the processing or
212     underwriting of a loan in the mortgage industry; or
213          (V) communicating with a consumer to obtain information necessary for the processing
214     or underwriting of a residential mortgage loan; or
215          (E) engage in loan modification assistance.
216          (ii) "Business of residential mortgage loans" does not include:
217          [(A) if working as an employee under the direction of and subject to the supervision

218     and instruction of a person licensed under this chapter, the performance of a clerical or support
219     duty, including:]
220          [(I) the receipt, collection, or distribution of information common for the processing or
221     underwriting of a loan in the mortgage industry other than taking an application;]
222          [(II) communicating with a consumer to obtain information necessary for the
223     processing or underwriting of a residential mortgage loan;]
224          [(III) word processing;]
225          [(IV) sending correspondence;]
226          [(V) assembling files; or]
227          [(VI) acting as a loan processor or loan underwriter;]
228          [(B) acting as a loan underwriter under the direction and control of an employer
229     licensed under this chapter;]
230          [(C) acting as a loan underwriter, as an employee of a depository institution,
231     exclusively in the capacity of the depository institution's employee;]
232          [(D)] (A) ownership of an entity that engages in the business of residential mortgage
233     loans if the owner does not personally perform the acts listed in Subsection (1)(h)(i);
234          [(E) except if an individual will engage in an activity as a mortgage loan originator,]
235          (B) acting in one or more of the following capacities:
236          (I) a loan wholesaler;
237          (II) an account executive for a loan wholesaler;
238          [(III) a loan underwriter;]
239          [(IV)] (III) a loan closer; or
240          [(V)] (IV) funding a loan; or
241          [(F)] (C) if employed by a person who owns or services an existing residential
242     mortgage loan, the direct negotiation with the borrower for the purpose of loan modification.
243          (i) "Certified education provider" means a person who is certified under Section
244     61-2c-204.1 to provide one or more of the following:

245          (i) Utah-specific prelicensing education; or
246          (ii) Utah-specific continuing education.
247          (j) "Closed-end" means a loan:
248          (i) with a fixed amount borrowed; and
249          (ii) that does not permit additional borrowing secured by the same collateral.
250          (k) "Commission" means the Residential Mortgage Regulatory Commission created in
251     Section 61-2c-104.
252          (l) "Community development financial institution" means the same as that term is
253     defined in 12 U.S.C. Sec. 4702.
254          (m) "Compensation" means anything of economic value that is paid, loaned, granted,
255     given, donated, or transferred to an individual or entity for or in consideration of:
256          (i) services;
257          (ii) personal or real property; or
258          (iii) another thing of value.
259          (n) "Concurrence" means that entities given a concurring role must jointly agree for the
260     action to be taken.
261          (o) "Continuing education" means education taken by an individual licensed under this
262     chapter in order to meet the education requirements imposed by Sections 61-2c-204.1 and
263     61-2c-205 to renew a license under this chapter.
264          (p) "Control," as used in Subsection 61-2c-105(2)(f), means the power to directly or
265     indirectly:
266          (i) direct or exercise a controlling interest over:
267          (A) the management or policies of an entity; or
268          (B) the election of a majority of the directors, officers, managers, or managing partners
269     of an entity;
270          (ii) vote 20% or more of a class of voting securities of an entity by an individual; or
271          (iii) vote more than 5% of a class of voting securities of an entity by another entity.

272          (q) (i) "Control person" means an individual identified by an entity registered with the
273     nationwide database as being an individual directing the management or policies of the entity.
274          (ii) "Control person" may include one of the following who is identified as provided in
275     Subsection (1)(q)(i):
276          (A) a manager;
277          (B) a managing partner;
278          (C) a director;
279          (D) an executive officer; or
280          (E) an individual who performs a function similar to an individual listed in this
281     Subsection (1)(q)(ii).
282          (r) "Depository institution" means the same as that term is defined in Section 7-1-103.
283          (s) "Director" means the director of the division.
284          (t) "Division" means the Division of Real Estate.
285          (u) "Dwelling" means a residential structure attached to real property that contains one
286     to four family units including any of the following if used as a residence:
287          (i) a condominium unit;
288          (ii) a cooperative unit;
289          (iii) a manufactured home; or
290          (iv) a house.
291          (v) "Employee":
292          (i) means an individual:
293          (A) whose manner and means of work performance are subject to the right of control
294     of, or are controlled by, another person; and
295          (B) whose compensation for federal income tax purposes is reported, or is required to
296     be reported, on a W-2 form issued by the controlling person; and
297          (ii) does not include an independent contractor who performs duties other than at the
298     direction of, and subject to the supervision and instruction of, another person.

299          (w) "Entity" means:
300          (i) a corporation;
301          (ii) a limited liability company;
302          (iii) a partnership;
303          (iv) a company;
304          (v) an association;
305          (vi) a joint venture;
306          (vii) a business trust;
307          (viii) a trust; or
308          (ix) another organization.
309          (x) "Executive director" means the executive director of the Department of Commerce.
310          (y) "Federal licensing requirements" means Secure and Fair Enforcement for Mortgage
311     Licensing, 12 U.S.C. Sec. 5101 et seq.
312          (z) "Foreclosure rescue" means, for compensation or with the expectation of receiving
313     valuable consideration, to:
314          (i) engage, or offer to engage, in an act that:
315          (A) the person represents will assist a borrower in preventing a foreclosure; and
316          (B) relates to a transaction involving the transfer of title to residential real property; or
317          (ii) as an employee or agent of another person:
318          (A) solicit, or offer that the other person will engage in an act described in Subsection
319     (1)(z)(i); or
320          (B) negotiate terms in relationship to an act described in Subsection (1)(z)(i).
321          (aa) "Inactive status" means a dormant status into which an unexpired license is placed
322     when the holder of the license is not currently engaging in the business of residential mortgage
323     loans.
324          (bb) "Lending manager" means an individual licensed as a lending manager under
325     Section 61-2c-206 to transact the business of residential mortgage loans.

326          (cc) "Licensee" means a person licensed with the division under this chapter.
327          (dd) "Licensing examination" means the examination required by Section 61-2c-204.1
328     or 61-2c-206 for an individual to obtain a license under this chapter.
329          (ee) "Loan modification assistance" means, for compensation or with the expectation
330     of receiving valuable consideration, to:
331          (i) act, or offer to act, on behalf of a person to:
332          (A) obtain a loan term of a residential mortgage loan that is different from an existing
333     loan term including:
334          (I) an increase or decrease in an interest rate;
335          (II) a change to the type of interest rate;
336          (III) an increase or decrease in the principal amount of the residential mortgage loan;
337          (IV) a change in the number of required period payments;
338          (V) an addition of collateral;
339          (VI) a change to, or addition of, a prepayment penalty;
340          (VII) an addition of a cosigner; or
341          (VIII) a change in persons obligated under the existing residential mortgage loan; or
342          (B) substitute a new residential mortgage loan for an existing residential mortgage
343     loan; or
344          (ii) as an employee or agent of another person:
345          (A) solicit, or offer that the other person will engage in an act described in Subsection
346     (1)(ee)(i); or
347          (B) negotiate terms in relationship to an act described in Subsection (1)(ee)(i).
348          (ff) (i) "Mortgage loan originator" means an individual who, for compensation or in
349     expectation of compensation:
350          (A) (I) takes a residential mortgage loan application;
351          (II) offers or negotiates terms of a residential mortgage loan for the purpose of:
352          (Aa) a purchase;

353          (Bb) a refinance;
354          (Cc) a loan modification assistance; or
355          (Dd) a foreclosure rescue; or
356          (III) directly or indirectly solicits a residential mortgage loan for another person; and
357          (B) is licensed as a mortgage loan originator in accordance with this chapter.
358          (ii) "Mortgage loan originator" does not include a person who:
359          (A) is described in Subsection (1)(ff)(i), but who performs exclusively administrative
360     or clerical tasks as described in Subsection (1)(h)(ii)(A);
361          (B) (I) is licensed under Chapter 2f, Real Estate Licensing and Practices Act;
362          (II) performs only real estate brokerage activities; and
363          (III) receives no compensation from:
364          (Aa) a lender;
365          (Bb) a lending manager; or
366          (Cc) an agent of a lender or lending manager; or
367          (C) is solely involved in extension of credit relating to a timeshare plan, as defined in
368     11 U.S.C. Sec. 101(53D).
369          (gg) "Nationwide database" means the Nationwide Mortgage Licensing System and
370     Registry, authorized under federal licensing requirements.
371          (hh) "Nontraditional mortgage product" means a mortgage product other than a 30-year
372     fixed rate mortgage.
373          (ii) "Person" means an individual or entity.
374          (jj) "Prelicensing education" means education taken by an individual seeking to be
375     licensed under this chapter in order to meet the education requirements imposed by Section
376     61-2c-204.1 or 61-2c-206 for an individual to obtain a license under this chapter.
377          (kk) "Principal lending manager" means an individual:
378          (i) licensed as a lending manager under Section 61-2c-206; and
379          (ii) identified in the nationwide database by the individual's sponsoring entity as the

380     entity's principal lending manager.
381          (ll) "Prospective borrower" means a person applying for a mortgage from a person who
382     is required to be licensed under this chapter.
383          (mm) "Record" means information that is:
384          (i) prepared, owned, received, or retained by a person; and
385          (ii) (A) inscribed on a tangible medium; or
386          (B) (I) stored in an electronic or other medium; and
387          (II) in a perceivable and reproducible form.
388          (nn) "Referral fee":
389          (i) means any fee, kickback, other compensation, or thing of value tendered for a
390     referral of business or a service incident to or part of a residential mortgage loan transaction;
391     and
392          (ii) does not include:
393          (A) a payment made by a licensed entity to an individual employed by the entity under
394     a contractual incentive program according to rules made by the division in accordance with
395     Title 63G, Chapter 3, Utah Administrative Rulemaking Act; or
396          (B) a payment made for reasonable promotional and educational activities that is not
397     conditioned on the referral of business and is not used to pay expenses that a person in a
398     position to refer settlement services or business related to the settlement services would
399     otherwise incur.
400          (oo) "Residential mortgage loan" means an extension of credit, if:
401          (i) the loan or extension of credit is secured by a:
402          (A) mortgage;
403          (B) deed of trust; or
404          (C) consensual security interest; and
405          (ii) the mortgage, deed of trust, or consensual security interest described in Subsection
406     (1)(oo)(i):

407          (A) is on a dwelling located in the state; and
408          (B) is created with the consent of the owner of the residential real property.
409          (pp) "Settlement" means the time at which each of the following is complete:
410          (i) the borrower and, if applicable, the seller sign and deliver to each other or to the
411     escrow or closing office each document required by:
412          (A) the real estate purchase contract;
413          (B) the lender;
414          (C) the title insurance company;
415          (D) the escrow or closing office;
416          (E) the written escrow instructions; or
417          (F) applicable law;
418          (ii) the borrower delivers to the seller, if applicable, or to the escrow or closing office
419     any money, except for the proceeds of any new loan, that the borrower is required to pay; and
420          (iii) if applicable, the seller delivers to the buyer or to the escrow or closing office any
421     money that the seller is required to pay.
422          (qq) "Settlement services" means a service provided in connection with a real estate
423     settlement, including a title search, a title examination, the provision of a title certificate,
424     services related to title insurance, services rendered by an attorney, preparing documents, a
425     property survey, rendering a credit report or appraisal, a pest or fungus inspection, services
426     rendered by a real estate agent or broker, the origination of a federally related mortgage loan,
427     and the processing of a federally related mortgage.
428          (rr) "Sponsorship" means an association in accordance with Section 61-2c-209 between
429     an individual licensed under this chapter and an entity licensed under this chapter.
430          (ss) "State" means:
431          (i) a state, territory, or possession of the United States;
432          (ii) the District of Columbia; or
433          (iii) the Commonwealth of Puerto Rico.

434          (tt) "Uniform state test" means the uniform state content section of the qualified written
435     test developed by the nationwide database.
436          [(tt)] (uu) "Unique identifier" means the same as that term is defined in 12 U.S.C. Sec.
437     5102.
438          [(uu)] (vv) "Utah-specific" means an educational [or examination] requirement under
439     this chapter that relates specifically to Utah.
440          (2) (a) If a term not defined in this section is defined by rule, the term shall have the
441     meaning established by the division by rule made in accordance with Title 63G, Chapter 3,
442     Utah Administrative Rulemaking Act.
443          (b) If a term not defined in this section is not defined by rule, the term shall have the
444     meaning commonly accepted in the business community.
445          Section 3. Section 61-2c-105 is amended to read:
446          61-2c-105. Scope of chapter -- Exemptions.
447          (1) (a) Except as to an individual who will engage in an activity as a mortgage loan
448     originator, this chapter applies to a closed-end residential mortgage loan secured by a first lien
449     or equivalent security interest on a dwelling.
450          (b) This chapter does not apply to a transaction covered by Title 70C, Utah Consumer
451     Credit Code.
452          (2) The following are exempt from this chapter:
453          (a) the federal government;
454          (b) a state;
455          (c) a political subdivision of a state;
456          (d) an agency of or entity created by a governmental entity described in Subsections
457     (2)(a) through (c) including:
458          (i) the Utah Housing Corporation created in Section 63H-8-201;
459          (ii) the Federal National Mortgage Corporation;
460          (iii) the Federal Home Loan Mortgage Corporation;

461          (iv) the Federal Deposit Insurance Corporation;
462          (v) the Resolution Trust Corporation;
463          (vi) the Government National Mortgage Association;
464          (vii) the Federal Housing Administration;
465          (viii) the National Credit Union Administration;
466          (ix) the Farmers Home Administration; and
467          (x) the United States Department of Veterans Affairs;
468          (e) a depository institution;
469          (f) an entity that controls, is controlled by, or is under common control with a
470     depository institution;
471          (g) an employee or agent of an entity described in Subsections (2)(a) through (f):
472          (i) when that person acts on behalf of the entity described in Subsections (2)(a) through
473     (f); and
474          (ii) including an employee of:
475          (A) a depository institution;
476          (B) a subsidiary of a depository institution that is:
477          (I) owned and controlled by the depository institution; and
478          (II) regulated by a federal banking agency, as defined in 12 U.S.C. Sec. 5102; or
479          (C) an institution regulated by the Farm Credit Administration;
480          (h) except as provided in Subsection (3), a person who:
481          (i) makes a loan:
482          (A) secured by an interest in real property;
483          (B) with the person's own money; and
484          (C) for the person's own investment; and
485          (ii) that does not engage in the business of making loans secured by an interest in real
486     property;
487          (i) except as provided in Subsection (3), a person who receives a mortgage, deed of

488     trust, or consensual security interest on real property if the individual or entity:
489          (i) is the seller of real property; and
490          (ii) receives the mortgage, deed of trust, or consensual security interest on real property
491     as security for a separate money obligation;
492          (j) a person who receives a mortgage, deed of trust, or consensual security interest on
493     real property if:
494          (i) the person receives the mortgage, deed of trust, or consensual security interest as
495     security for an obligation payable on an installment or deferred payment basis;
496          (ii) the obligation described in Subsection (2)(j)(i) arises from a person providing
497     materials or services used in the improvement of the real property that is the subject of the
498     mortgage, deed of trust, or consensual security interest; and
499          (iii) the mortgage, deed of trust, or consensual security interest is created without the
500     consent of the owner of the real property that is the subject of the mortgage, deed of trust, or
501     consensual security interest;
502          (k) a nonprofit corporation that:
503          (i) (A) is exempt from paying federal income taxes;
504          (B) is certified by the United States Small Business Administration as a small business
505     investment company;
506          (C) is organized to promote economic development in this state; and
507          (D) has as its primary activity providing financing for business expansion; or
508          (ii) is a community development financial institution;
509          (l) except as provided in Subsection (3), a court appointed fiduciary; or
510          (m) an attorney admitted to practice law in this state:
511          (i) if the attorney is not principally engaged in the business of negotiating residential
512     mortgage loans when considering the attorney's ordinary practice as a whole for all the
513     attorney's clients; and
514          (ii) when the attorney engages in loan modification assistance in the course of the

515     attorney's practice as an attorney.
516          (3) An individual who will engage in an activity as a mortgage loan originator is
517     exempt from this chapter only if the individual is an employee or agent exempt under
518     Subsection (2)(g).
519          (4) (a) A loan processor or loan underwriter who is not a mortgage loan originator is
520     not required to obtain a license under this chapter when the loan processor or loan underwriter
521     is:
522          (i) employed by, and acting on behalf of, a person or entity licensed under this chapter;
523     and
524          (ii) under the direction of and subject to the supervision of a person licensed under this
525     chapter.
526          (b) A loan processor or loan underwriter who is an independent contractor is not
527     exempt under Subsection (4)(a).
528          [(4)] (5) (a) Notwithstanding Subsection (2)(m), an attorney exempt from this chapter
529     may not engage in conduct described in Section 61-2c-301 when transacting business of
530     residential mortgage loans.
531          (b) If an attorney exempt from this chapter violates Subsection [(4)] (5)(a), the
532     attorney:
533          (i) is not subject to enforcement by the division under Part 4, Enforcement; and
534          (ii) may be subject to disciplinary action generally applicable to an attorney admitted to
535     practice law in this state.
536          (c) If the division receives a complaint alleging an attorney exempt from this chapter is
537     in violation of Subsection [(4)] (5)(a) or that an attorney subject to this chapter has violated this
538     chapter, the division shall forward the complaint to the Utah State Bar for disciplinary action.
539          [(5)] (6) (a) An individual who is exempt under Subsection (2) [or], (3), or (4) may
540     voluntarily obtain a license under this chapter by complying with Part 2, Licensure.
541          (b) An individual who voluntarily obtains a license under this Subsection [(5)] (6) shall

542     comply with all the provisions of this chapter.
543          Section 4. Section 61-2c-204.1 is amended to read:
544          61-2c-204.1. Education providers -- Education requirements -- Examination
545     requirements.
546          (1) As used in this section:
547          (a) "Approved continuing education course" means a course of continuing education
548     that is approved by the nationwide database or by the division.
549          (b) "Approved prelicensing education course" means a course of prelicensing education
550     that is approved by the nationwide database or by the division.
551          (2) (a) A person may not provide Utah-specific prelicensing education or Utah-specific
552     continuing education if that person is not certified by the division under this chapter.
553          (b) In accordance with Title 63G, Chapter 3, Utah Administrative Rulemaking Act, the
554     division shall make rules establishing:
555          (i) certification criteria and procedures to become a certified education provider; and
556          (ii) standards of conduct for a certified education provider.
557          (c) In accordance with the rules described in Subsection (2)(b), the division shall
558     certify a person to provide the education described in Subsection (2)(a).
559          (d) (i) Upon request, the division shall make available to the public a list of the names
560     and addresses of certified education providers either directly or through a third party.
561          (ii) A person who requests a list under this Subsection (2)(d) shall pay the costs
562     incurred by the division to make the list available.
563          (e) In certifying a person as a certified education provider, the division by rule may:
564          (i) distinguish between an individual instructor and an entity that provides education;
565     or
566          (ii) approve:
567          (A) Utah-specific prelicensing education; or
568          (B) Utah-specific continuing education courses.

569          (3) (a) The division may not:
570          (i) license an individual under this chapter as a mortgage loan originator who has not
571     completed the prelicensing education required by this section:
572          (A) before taking the [one or more] licensing examinations required by Subsection (4);
573          (B) in the number of hours, not to exceed 90 hours, required by rule made by the
574     division in accordance with Title 63G, Chapter 3, Utah Administrative Rulemaking Act; and
575          (C) that includes the prelicensing education required by federal licensing regulations;
576          (ii) subject to Subsection (6), renew a license of an individual who has not completed
577     the continuing education required by this section and Section 61-2c-205:
578          (A) in the number of hours required by rule made by the division in accordance with
579     Title 63G, Chapter 3, Utah Administrative Rulemaking Act; and
580          (B) that includes the continuing education required by federal licensing regulations; or
581          (iii) license an individual under this chapter as a lending manager who has not
582     completed the prelicensing education required by Section 61-2c-206 before taking the licensing
583     examination required by Section 61-2c-206.
584          (b) Subject to Subsection (3)(a) and with the concurrence of the division, the
585     commission shall determine:
586          (i) except as provided in Subsection 61-2c-206(1)(b), the appropriate number of hours
587     of prelicensing education required to obtain a license;
588          (ii) the subject matters of the prelicensing education required under this section and
589     Section 61-2c-206, including online education or distance learning options;
590          (iii) the appropriate number of hours of continuing education required to renew a
591     license, including additional continuing education required for a new loan originator; and
592          (iv) the subject matter of courses the division may accept for continuing education
593     purposes.
594          (c) The commission may appoint a committee to make recommendations to the
595     commission concerning approval of prelicensing education and continuing education courses,

596     except that the commission shall appoint at least one member to the committee to represent
597     each association that represents a significant number of individuals licensed under this chapter.
598          (d) The division may by rule made in accordance with Title 63G, Chapter 3, Utah
599     Administrative Rulemaking Act, provide for the calculation of continuing education credits,
600     except that the rules shall be consistent with 12 U.S.C. Sec. 5105.
601          (4) (a) The division may not license an individual under this chapter unless that
602     individual first passes the [one or more licensing examinations] qualified written national test
603     developed by the nationwide database that includes the uniform state test content that:
604          [(i) are adopted by the division in accordance with Title 63G, Chapter 3, Utah
605     Administrative Rulemaking Act;]
606          [(ii) meet] (i) meets the minimum federal licensing requirements; and
607          [(iii) are] (ii) is administered by an approved examination provider.
608          (b) The commission, with the concurrence of the division, shall determine the
609     requirements for:
610          [(i) a licensing examination that at least:]
611          [(A) meets the minimum federal licensing requirements; and]
612          [(B) tests knowledge of the:]
613          [(I) fundamentals of the English language;]
614          [(II) arithmetic;]
615          [(III) provisions of this chapter;]
616          [(IV) rules adopted under this chapter;]
617          [(V) basic residential mortgage principles and practices; and]
618          [(VI) any other aspect of Utah law the commission determines is appropriate; and]
619          [(ii) a] (i) the lending manager licensing examination required under Section
620     61-2c-206 that tests the applicant's knowledge of:
621          [(A) meets the requirements of Subsection (4)(b)(i); and]
622          [(B) tests knowledge of the:]

623          (A) fundamentals of the English language;
624          (B) arithmetic;
625          (C) provisions of this chapter;
626          [(I)] (D) advanced residential mortgage principles and practices; and
627          [(II)] (E) other aspects of Utah law the commission, with the concurrence of the
628     division, determines appropriate.
629          (c) An individual who will engage in an activity as a mortgage loan originator, is not
630     considered to have passed a licensing examination if that individual has not met the minimum
631     competence requirements of 12 U.S.C. Sec. 5104(d)(3).
632          (5) When reasonably practicable, the commission and the division shall make the
633     Utah-specific education requirements described in this section available electronically through
634     one or more distance education methods approved by the commission and division.
635          (6) (a) In accordance with Title 63G, Chapter 3, Utah Administrative Rulemaking Act,
636     the commission, with the concurrence of the division, shall make rules establishing procedures
637     under which a licensee may be exempted from a Utah-specific continuing education
638     requirement:
639          (i) for a period not to exceed four years; and
640          (ii) upon a finding of reasonable cause.
641          (b) An individual who engages in an activity as a mortgage loan originator may not
642     under this Subsection (6) be exempted from the minimum continuing education required under
643     federal licensing regulations for an individual who engages in an activity as a mortgage loan
644     originator.
645          Section 5. Section 61-2c-206 is amended to read:
646          61-2c-206. Lending manager licenses.
647          (1) To qualify for licensure as a lending manager under this chapter, an individual
648     shall:
649          (a) meet the standards in Section 61-2c-203;

650          (b) successfully complete the following education:
651          (i) mortgage loan originator prelicensing education as required by federal licensing
652     regulations; and
653          (ii) 40 hours of Utah-specific prelicensing education for a lending manager that is
654     approved by the division under Section 61-2c-204.1;
655          (c) successfully complete the following examinations:
656          (i) the mortgage loan originator licensing examination, including the national and [state
657     components] uniform state test content, as approved by the nationwide database; and
658          (ii) the lending manager licensing examination approved by the commission under
659     Section 61-2c-204.1;
660          (d) submit proof, on a form approved by the division, of three years of full-time active
661     experience as a mortgage loan originator licensed in any state in the five years preceding the
662     day on which the application is submitted, or equivalent experience as approved by the
663     commission pursuant to rule that the division makes in accordance with Title 63G, Chapter 3,
664     Utah Administrative Rulemaking Act;
665          (e) submit an application in a manner established by the division by rule;
666          (f) establish sponsorship with an entity licensed under this chapter;
667          (g) submit to the criminal background check required by Subsection 61-2c-202(1)(b);
668     and
669          (h) pay a fee determined by the division under Section 63J-1-504.
670          (2) A lending manager may not:
671          (a) engage in the business of residential mortgage loans on behalf of more than one
672     entity at the same time;
673          (b) be sponsored by more than one entity at the same time; or
674          (c) act simultaneously as the principal lending manager and branch lending manager
675     for the individual's sponsoring entity, unless:
676          (i) the sponsoring entity does not originate Utah residential mortgage loans from the

677     sponsoring entity's location; and
678          (ii) the sponsoring entity originates Utah residential mortgage loans from no more than
679     one branch location.
680          (3) An individual who is a lending manager may:
681          (a) transact the business of residential mortgage loans as a mortgage loan originator;
682     and
683          (b) be designated within the nationwide database to act for the individual's sponsoring
684     entity as the principal lending manager, an associate lending manager, or a branch lending
685     manager.
686          Section 6. Section 61-2c-301 is amended to read:
687          61-2c-301. Prohibited conduct -- Violations of the chapter.
688          (1) A person transacting the business of residential mortgage loans in this state may
689     not:
690          (a) give or receive a referral fee;
691          (b) charge a fee in connection with a residential mortgage loan transaction:
692          (i) that is excessive; or
693          (ii) without providing to the loan applicant a written statement signed by the loan
694     applicant:
695          (A) stating whether or not the fee or deposit is refundable; and
696          (B) describing the conditions, if any, under which all or a portion of the fee or deposit
697     will be refunded to the loan applicant;
698          (c) act incompetently in the transaction of the business of residential mortgage loans
699     such that the person fails to:
700          (i) safeguard the interests of the public; or
701          (ii) conform to acceptable standards of the residential mortgage loan industry;
702          (d) do any of the following as part of a residential mortgage loan transaction, regardless
703     of whether the residential mortgage loan closes:

704          (i) make a false statement or representation;
705          (ii) cause false documents to be generated; or
706          (iii) knowingly permit false information to be submitted by any party;
707          (e) give or receive compensation or anything of value, or withhold or threaten to
708     withhold payment of an appraiser fee, to influence the independent judgment of an appraiser in
709     reaching a value conclusion in a residential mortgage loan transaction, except that it is not a
710     violation of this section for a licensee to withhold payment because of a bona fide dispute
711     regarding a failure of the appraiser to comply with the licensing law or the Uniform Standards
712     of Professional Appraisal Practice;
713          (f) violate or not comply with:
714          (i) this chapter;
715          (ii) an order of the commission or division; or
716          (iii) a rule made by the division;
717          (g) fail to respond within the required time period to:
718          (i) a notice or complaint of the division; or
719          (ii) a request for information from the division;
720          (h) make false representations to the division, including in a licensure statement;
721          (i) for a residential mortgage loan transaction beginning on or after January 1, 2004,
722     engage in the business of residential mortgage loans with respect to the transaction if the
723     person also acts in any of the following capacities with respect to the same residential mortgage
724     loan transaction:
725          (i) appraiser;
726          (ii) escrow agent;
727          (iii) real estate agent;
728          (iv) general contractor; or
729          (v) title insurance producer;
730          (j) engage in unprofessional conduct as defined by rule;

731          (k) engage in an act or omission in transacting the business of residential mortgage
732     loans that constitutes dishonesty, fraud, or misrepresentation;
733          (l) engage in false or misleading advertising;
734          (m) (i) fail to account for money received in connection with a residential mortgage
735     loan;
736          (ii) use money for a different purpose from the purpose for which the money is
737     received; or
738          (iii) except as provided in Subsection (4), retain money paid for services if the services
739     are not performed;
740          (n) fail to provide a prospective borrower a copy of each appraisal and any other
741     written valuation developed in connection with an application for credit that is to be secured by
742     a first lien on a dwelling in accordance with Subsection (5);
743          (o) engage in an act that is performed to:
744          (i) evade this chapter; or
745          (ii) assist another person to evade this chapter;
746          (p) recommend or encourage default, delinquency, or continuation of an existing
747     default or delinquency, by a mortgage applicant on an existing indebtedness before the closing
748     of a residential mortgage loan that will refinance all or part of the indebtedness;
749          (q) in the case of the lending manager of an entity or a branch office of an entity, fail to
750     exercise reasonable supervision over the activities of:
751          (i) unlicensed staff; or
752          (ii) a mortgage loan originator who is affiliated with the lending manager;
753          (r) pay or offer to pay an individual who does not hold a license under this chapter for
754     work that requires the individual to hold a license under this chapter;
755          (s) in the case of a dual licensed title licensee as defined in Section 31A-2-402:
756          (i) provide a title insurance product or service without the approval required by Section
757     31A-2-405; or

758          (ii) knowingly provide false or misleading information in the statement required by
759     Subsection 31A-2-405(2);
760          (t) represent to the public that the person can or will perform any act of a mortgage
761     loan originator if that person is not licensed under this chapter because the person is exempt
762     under Subsection [61-2c-102(1)(h)(ii)(A)] 61-2c-105(4), including through:
763          (i) advertising;
764          (ii) a business card;
765          (iii) stationery;
766          (iv) a brochure;
767          (v) a sign;
768          (vi) a rate list; or
769          (vii) other promotional item;
770          (u) (i) engage in an act of loan modification assistance without being licensed under
771     this chapter;
772          (ii) engage in an act of foreclosure rescue that requires licensure as a real estate agent
773     or real estate broker under Chapter 2, Division of Real Estate, without being licensed under
774     that chapter;
775          (iii) engage in an act of loan modification assistance without entering into a written
776     agreement specifying which one or more acts of loan modification assistance will be
777     completed;
778          (iv) request or require a person to pay a fee before obtaining:
779          (A) a written offer for a loan modification from the person's lender or servicer; and
780          (B) the person's written acceptance of the offer from the lender or servicer;
781          (v) induce a person seeking a loan modification to hire the licensee to engage in an act
782     of loan modification assistance by:
783          (A) suggesting to the person that the licensee has a special relationship with the
784     person's lender or loan servicer; or

785          (B) falsely representing or advertising that the licensee is acting on behalf of:
786          (I) a government agency;
787          (II) the person's lender or loan servicer; or
788          (III) a nonprofit or charitable institution;
789          (vi) recommend or participate in a loan modification that requires a person to:
790          (A) transfer title to real property to the licensee or to a third-party with whom the
791     licensee has a business relationship or financial interest;
792          (B) make a mortgage payment to a person other than the person's loan servicer; or
793          (C) refrain from contacting the person's:
794          (I) lender;
795          (II) loan servicer;
796          (III) attorney;
797          (IV) credit counselor; or
798          (V) housing counselor; or
799          (vii) for an agreement for loan modification assistance entered into on or after May 11,
800     2010, engage in an act of loan modification assistance without offering in writing to the person
801     entering into the agreement for loan modification assistance a right to cancel the agreement
802     within three business days after the day on which the person enters the agreement;
803          (v) sign or initial a document on behalf of another person, except for in a circumstance
804     allowed by the division by rule, with the concurrence of the commission, made in accordance
805     with Title 63G, Chapter 3, Utah Administrative Rulemaking Act; [or]
806          (w) violate or fail to comply with a provision of Title 57, Chapter 28, Utah Reverse
807     Mortgage Act[.]; or
808          (x) engage in any act or practice that violates appraisal independence as defined in 15
809     U.S.C. Sec. 1639e or in the policies and procedures of:
810          (i) the Federal Home Loan Mortgage Corporation; or
811          (ii) the Federal National Mortgage Association.

812          (2) Whether or not the crime is related to the business of residential mortgage loans, it
813     is a violation of this chapter for a licensee or a person who is a certified education provider to
814     do any of the following with respect to a criminal offense that involves moral turpitude:
815          (a) be convicted;
816          (b) plead guilty or nolo contendere;
817          (c) enter a plea in abeyance; or
818          (d) be subjected to a criminal disposition similar to the ones described in Subsections
819     (2)(a) through (c).
820          (3) A lending manager does not violate Subsection (1)(q) if:
821          (a) in contravention of the lending manager's written policies and instructions, an
822     affiliated licensee of the lending manager violates:
823          (i) this chapter; or
824          (ii) rules made by the division under this chapter;
825          (b) the lending manager established and followed reasonable procedures to ensure that
826     affiliated licensees receive adequate supervision;
827          (c) upon learning of a violation by an affiliated licensee, the lending manager
828     attempted to prevent or mitigate the damage;
829          (d) the lending manager did not participate in or ratify the violation by an affiliated
830     licensee; and
831          (e) the lending manager did not attempt to avoid learning of the violation.
832          (4) Notwithstanding Subsection (1)(m)(iii), a licensee may, upon compliance with
833     Section 70D-2-305, charge a reasonable cancellation fee for work done originating a mortgage
834     if the mortgage is not closed.
835          (5) (a) Except as provided in Subsection (5)(b), a person transacting the business of
836     residential mortgage loans in this state shall provide a prospective borrower a copy of each
837     appraisal and any other written valuation developed in connection with an application for credit
838     that is to be secured by a first lien on a dwelling on or before the earlier of:

839          (i) as soon as reasonably possible after the appraisal or other valuation is complete; or
840          (ii) three business days before the day of the settlement.
841          (b) Subject to Subsection (5)(c), unless otherwise prohibited by law, a prospective
842     borrower may waive the timing requirement described in Subsection (5)(a) and agree to receive
843     each appraisal and any other written valuation:
844          (i) less than three business days before the day of the settlement; or
845          (ii) at the settlement.
846          (c) (i) Except as provided in Subsection (5)(c)(ii), a prospective borrower shall submit
847     a waiver described in Subsection (5)(b) at least three business days before the day of the
848     settlement.
849          (ii) Subsection (5)(b) does not apply if the waiver only pertains to a copy of an
850     appraisal or other written valuation that contains only clerical changes from a previous version
851     of the appraisal or other written valuation and the prospective borrower received a copy of the
852     original appraisal or other written valuation at least three business days before the day of the
853     settlement.
854          (d) If a prospective borrower submits a waiver described in Subsection (5)(b) and the
855     transaction never completes, the person transacting the business of residential mortgage loans
856     shall provide a copy of each appraisal or any other written valuation to the applicant no later
857     than 30 days after the day on which the person knows the transaction will not complete.
858          Section 7. Section 61-2c-302 is amended to read:
859          61-2c-302. Record requirements.
860          (1) For the time period specified in Subsection (2), a licensee shall make or possess any
861     record required for that licensee by a rule made by the division.
862          (2) A licensee shall maintain and safeguard in its possession a record described in
863     Subsection (1) for four years from the last to occur of the following:
864          (a) the final entry on a residential mortgage loan is made by that licensee;
865          (b) if the residential mortgage loan is serviced by the licensee:

866          (i) the residential mortgage loan is paid in full; or
867          (ii) the licensee ceases to service the residential mortgage loan; or
868          (c) if the residential mortgage loan is not serviced by the licensee, the residential
869     mortgage loan is closed.
870          (3) A licensee shall, upon the division's request:
871          (a) make available to the division for inspection and copying during normal business
872     hours all records required to be maintained under this chapter; and
873          (b) produce all records described in Subsection (3)(a) that are related to an
874     investigation being conducted by the division at the division office for inspection and copying
875     by the division.
876          (4) A licensee who is an entity shall maintain and produce for inspection by the
877     division a current list of all individuals whose licenses are sponsored by the entity.
878          (5) (a) A licensed entity shall:
879          (i) create, for each quarter of the fiscal year, a report of condition identifying all
880     lending activities, including all loans closed by the entity's sponsored mortgage loan originators
881     during the quarter;
882          (ii) provide each quarterly report of condition to the nationwide database no later than
883     75 days after the last day of the reporting quarter; and
884          (iii) maintain each report of condition submitted to the nationwide database as required
885     by 12 U.S.C. Sec. 5104(e) for at least four years from the day on which the licensee submits the
886     report of condition to the nationwide database.
887          (b) Upon request by the division, a mortgage loan originator shall produce a report of
888     condition for inspection by the division.
889          Section 8. Section 61-2c-401 is amended to read:
890          61-2c-401. Investigations.
891          (1) The division may, either publicly or privately, investigate or cause to be
892     investigated the actions of:

893          (a) (i) a licensee;
894          (ii) a person required to be licensed under this chapter; or
895          (iii) the following with respect to an entity that is a licensee or an entity required to be
896     licensed under this chapter:
897          (A) a manager;
898          (B) a managing partner;
899          (C) a director;
900          (D) an executive officer; or
901          (E) an individual who performs a function similar to an individual listed in this
902     Subsection (1)(a)(iii);
903          (b) (i) an applicant for licensure or renewal of licensure under this chapter; or
904          (ii) the following with respect to an entity that has applied for a license or renewal of
905     licensure under this chapter:
906          (A) a manager;
907          (B) a managing partner;
908          (C) a director;
909          (D) an executive officer; or
910          (E) an individual who performs a function similar to an individual listed in this
911     Subsection (1)(b)(ii); or
912          (c) a person who transacts the business of residential mortgage loans within this state.
913          (2) In conducting investigations, records inspections, and adjudicative proceedings, the
914     division may:
915          (a) administer an oath or affirmation;
916          (b) issue a subpoena that requires:
917          (i) the attendance and testimony of a witness; or
918          (ii) the production of evidence;
919          (c) take evidence;

920          (d) require the production of a record or information relevant to an investigation; and
921          (e) serve a subpoena by certified mail.
922          (3) (a) A court of competent jurisdiction shall enforce, according to the practice and
923     procedure of the court, a subpoena issued by the division.
924          (b) The division shall pay any witness fee, travel expense, mileage, or any other fee
925     required by the service statutes of the state where the witness or evidence is located.
926          (4) A failure to respond to a request by the division in an investigation authorized
927     under this chapter is considered as a separate violation of this chapter, including:
928          (a) failing to respond to a subpoena;
929          (b) withholding evidence; or
930          (c) failing to produce a record.
931          (5) The division may inspect and copy a record related to the business of residential
932     mortgage loans by a licensee under this chapter, regardless of whether the record is maintained
933     at a business location in Utah, in conducting:
934          (a) investigations of complaints; or
935          (b) inspections of the record required to be maintained under:
936          (i) this chapter; or
937          (ii) rules adopted by the division under this chapter.
938          (6) (a) If a licensee maintains a record required by this chapter and the rules adopted by
939     the division under this chapter outside Utah, the licensee is responsible for all reasonable costs,
940     including reasonable travel costs, incurred by the division in inspecting the record.
941          (b) Upon receipt of notification from the division that a record maintained outside Utah
942     is to be examined in connection with an investigation or an examination, the licensee shall
943     deposit with the division a deposit of $500 to cover the division's expenses in connection with
944     the examination of the record.
945          (c) If the deposit described in Subsection (6)(b) is insufficient to meet the estimated
946     costs and expenses of examination of the record, the licensee shall make an additional deposit

947     to cover the estimated costs and expenses of the division.
948          (d) (i) A deposit under this Subsection (6) shall be deposited in the General Fund as a
949     dedicated credit to be used by the division under Subsection (6)(a).
950          (ii) The division, with the concurrence of the executive director, may use a deposit as a
951     dedicated credit for the records inspection costs under Subsection (6)(a).
952          (iii) A deposit under this Subsection (6) shall be refunded to the licensee to the extent it
953     is not used, together with an itemized statement from the division of all amounts it has used.
954          (7) Failure to deposit with the division a deposit required to cover the costs of
955     examination of a record that is maintained outside Utah shall result in automatic suspension of
956     a license until the deposit is made.
957          (8) (a) If a person is found to have violated this chapter or a rule made under this
958     chapter, the person shall pay the costs incurred by the division to copy a record required under
959     this chapter, including the costs incurred to copy an electronic record in a universally readable
960     format.
961          (b) If a person fails to pay the costs described in Subsection (8)(a) when due, the
962     person's license or certification is automatically suspended:
963          (i) beginning the day on which the payment of costs is due; and
964          (ii) ending the day on which the costs are paid.
965          Section 9. Section 61-2e-201 is amended to read:
966          61-2e-201. Registration required -- Qualification for registration.
967          (1) Unless exempted under Section 61-2e-104, an appraisal management company is
968     required to register under this chapter if the company:
969          (a) contracts with one or more appraisers for the performance of 10 or more appraisals
970     in the state in a calendar year; or
971          (b) oversees a network or panel of more than 15 appraisers certified or licensed in the
972     state.
973          (2) Unless registered under this chapter or exempt under Section 61-2e-104, an entity

974     may not with regard to a real estate appraisal activity for real estate located in this state:
975          (a) directly or indirectly engage or attempt to engage in business as an appraisal
976     management company;
977          (b) directly or indirectly engage or attempt to perform an appraisal management
978     service; or
979          (c) advertise or hold itself out as engaging in or conducting business as an appraisal
980     management company.
981          (3) To qualify to be registered as an appraisal management company under this
982     chapter:
983          (a) the appraisal management company may not have had a license or registration
984     revoked by a government regulatory body at any time, unless the revocation is subsequently
985     vacated or converted;
986          [(a)] (b) each individual who owns, directly or indirectly, more than 10% of the
987     appraisal management company shall:
988          (i) be of good moral character, as determined by the board; and
989          (ii) not have had a license or certificate to engage in an act related to a real estate or
990     mortgage transaction refused, denied, canceled, or revoked in this state or in another state; and
991          [(b)] (c) the appraisal management company shall designate a main contact for
992     communication between the appraisal management company and either the board or division
993     who:
994          (i) is a controlling person;
995          (ii) is of good moral character, as determined by the board; and
996          (iii) has not had a license or certificate to engage in an act related to a real estate or
997     mortgage transaction refused, denied, canceled, or revoked in this state or in another state.
998          (4) This section applies without regard to whether the entity uses the term:
999          (a) "appraisal management company";
1000          (b) "mortgage technology company"; or

1001          (c) another name.
1002          Section 10. Section 61-2e-307 is amended to read:
1003          61-2e-307. Prohibited acts -- Exclusions.
1004          (1) An appraisal management company required to be registered under this chapter and
1005     a controlling person, employee, or agent of the appraisal management company may not:
1006          (a) engage in an act of coercion, extortion, intimidation, or bribery for any purpose
1007     related to an appraisal;
1008          (b) compensate an appraiser in a manner that the person should reasonably know
1009     would result in the appraiser not conducting a real estate appraisal activity in a manner
1010     consistent with applicable appraisal standards;
1011          (c) engage in the business of an appraisal management company under an assumed or
1012     fictitious name not properly registered in the state;
1013          (d) accept a contingent fee for performing an appraisal management service if the fee is
1014     contingent on:
1015          (i) the appraisal report having a predetermined analysis, opinion, or conclusion;
1016          (ii) the analysis, opinion, conclusion, or valuation reached in an appraisal report; or
1017          (iii) the consequences resulting from the appraisal assignment;
1018          (e) require an appraiser to indemnify the appraisal management company against
1019     liability except liability for errors and omissions by the appraiser; [or]
1020          (f) alter, modify, or otherwise change a completed appraisal report submitted by an
1021     appraiser[.]; or
1022          (g) engage in any act or practice that violates appraisal independence as defined in 15
1023     U.S.C. Sec. 1639e or in the policies and procedures of:
1024          (i) the Federal Home Loan Mortgage Corporation; or
1025          (ii) the Federal National Mortgage Association.
1026          (2) An appraisal management company required to be registered under this chapter, or
1027     a controlling person, employee, or agent of the appraisal management company may not

1028     influence or attempt to influence the development, reporting, or review of an appraisal through:
1029          (a) coercion;
1030          (b) extortion;
1031          (c) collusion;
1032          (d) compensation;
1033          (e) instruction;
1034          (f) inducement;
1035          (g) intimidation;
1036          (h) bribery; or
1037          (i) any other manner that would constitute undue influence.
1038          (3) A violation of Subsection (2) includes doing one or more of the following for a
1039     purpose listed in Subsection (2):
1040          (a) withholding or threatening to withhold timely payment for an appraisal;
1041          (b) withholding or threatening to withhold future business for an appraiser;
1042          (c) taking adverse action or threatening to take adverse action against an appraiser
1043     regarding use of the appraiser for a real estate appraisal activity;
1044          (d) expressly or by implication promising future business or increased compensation
1045     for an appraiser;
1046          (e) conditioning one or more of the following on the opinion, conclusion, or valuation
1047     to be reached, or on a preliminary estimate or opinion requested from an appraiser:
1048          (i) a request for a real estate appraisal activity; or
1049          (ii) the payment of consideration;
1050          (f) requesting that an appraiser provide at any time before the appraiser's completion of
1051     a real estate appraisal activity:
1052          (i) an estimated, predetermined, or desired valuation in an appraisal report; or
1053          (ii) an estimated value or comparable sale;
1054          (g) except for a copy of a sales contract for a purchase transaction, providing to an

1055     appraiser:
1056          (i) an anticipated, estimated, encouraged, or desired value for a subject property; or
1057          (ii) a proposed or target amount to be loaned to the borrower;
1058          (h) providing to an appraiser, or an individual related to the appraiser, stock or other
1059     financial or non-financial benefits;
1060          (i) allowing the removal of an appraiser from an appraiser panel, without prior written
1061     notice to the appraiser as required by Section 61-2e-306;
1062          (j) obtaining, using, or paying for a subsequent appraisal or ordering an automated
1063     valuation model in connection with a mortgage financing transaction unless:
1064          (i) (A) there is a reasonable basis to believe that the initial appraisal does not meet
1065     applicable appraisal standards; and
1066          (B) the reasonable basis is noted in the loan file; or
1067          (ii) the subsequent appraisal or automated valuation model is done pursuant to a pre- or
1068     post-funding appraisal review or quality control process in accordance with applicable
1069     appraisal standards;
1070          (k) removing or threatening to remove an appraiser from the appraiser panel if an
1071     appraiser requires a reasonable extension of the completion date for an appraisal assignment in
1072     order to complete a credible appraisal report; or
1073          (l) engaging in any other act or practice that impairs or attempts to impair an appraiser's
1074     independence, objectivity, or impartiality.
1075          (4) This section may not be construed to prohibit an appraisal management company
1076     from requesting that an appraiser:
1077          (a) provide additional information about the basis for a valuation; or
1078          (b) correct an objective factual error in an appraisal report.
1079          Section 11. Section 61-2e-401 is amended to read:
1080          61-2e-401. Division authority -- Immunity.
1081          (1) (a) In addition to a power or duty expressly provided in this chapter, the division

1082     may:
1083          (i) receive and act on a complaint including:
1084          (A) taking action designed to obtain voluntary compliance with this chapter, including
1085     the issuance of a cease and desist order if the person against whom the order is issued is given
1086     the right to petition the board for review of the order; or
1087          (B) commencing an administrative or judicial proceeding on the division's own
1088     initiative;
1089          (ii) [investigate] conduct a public or private investigation of an entity required to be
1090     registered under this chapter, regardless of whether the entity is located in Utah;
1091          (iii) employ one or more investigators, clerks, or other employees or agents if:
1092          (A) approved by the executive director; and
1093          (B) within the budget of the division; and
1094          (iv) issue a subpoena that requires:
1095          (A) the attendance and testimony of a witness; or
1096          (B) the production of evidence.
1097          (b) (i) A court of competent jurisdiction shall enforce, according to the practice and
1098     procedure of the court, a subpoena issued by the division.
1099          (ii) The division shall pay any witness fee, travel expense, mileage, or any other fee
1100     required by the service statutes of the state where the witness or evidence is located.
1101          (c) A failure to respond to a request by the division in an investigation under this
1102     chapter is considered to be a separate violation of this chapter, including:
1103          (i) failing to respond to a subpoena;
1104          (ii) withholding evidence; or
1105          (iii) failing to produce a document or record.
1106          (2) (a) If a person is found to have violated this chapter or a rule made under this
1107     chapter, the person shall pay the costs incurred by the division to copy a book, paper, contract,
1108     document, or record required under this chapter, including the costs incurred to copy an

1109     electronic book, paper, contract, document, or record in a universally readable format.
1110          (b) If a person fails to pay the costs described in Subsection (2)(a) when due, the
1111     person's registration is automatically suspended:
1112          (i) beginning the day on which the payment of costs is due; and
1113          (ii) ending the day on which the costs are paid.
1114          (3) The division is immune from a civil action or criminal prosecution for initiating or
1115     assisting in a lawful investigation of an act or participating in a disciplinary proceeding under
1116     this chapter if the division takes the action:
1117          (a) without malicious intent; and
1118          (b) in the reasonable belief that the action is taken pursuant to the powers and duties
1119     vested in the division under this chapter.
1120          Section 12. Section 61-2f-102 is amended to read:
1121          61-2f-102. Definitions.
1122          As used in this chapter:
1123          (1) "Associate broker" means an individual who is:
1124          (a) employed or engaged as an independent contractor by or on behalf of a principal
1125     broker to perform an act [set out] described in Subsection [(18)] (20) for valuable
1126     consideration; and
1127          (b) licensed under this chapter as an associate broker.
1128          (2) "Branch broker" means an associate broker who manages a principal broker's
1129     branch office under the supervision of the principal broker.
1130          [(2)] (3) "Branch office" means a principal broker's real estate brokerage office that is
1131     not the principal broker's main office.
1132          [(3)] (4) "Business day" means a day other than:
1133          (a) a Saturday;
1134          (b) a Sunday; or
1135          (c) a federal or state holiday.

1136          [(4)] (5) "Business opportunity" means the sale, lease, or exchange of any business that
1137     includes an interest in real estate.
1138          [(5)] (6) "Commission" means the Real Estate Commission established under this
1139     chapter.
1140          [(6)] (7) "Concurrence" means the entities given a concurring role must jointly agree
1141     for action to be taken.
1142          [(7)] (8) "Condominium homeowners' association" means the condominium unit
1143     owners acting as a group in accordance with declarations and bylaws.
1144          [(8)] (9) (a) "Condominium hotel" means one or more condominium units that are
1145     operated as a hotel.
1146          (b) "Condominium hotel" does not mean a hotel consisting of condominium units, all
1147     of which are owned by a single entity.
1148          [(9)] (10) "Condominium unit" means the same as that term is defined in Section
1149     57-8-3.
1150          [(10)] (11) "Director" means the director of the Division of Real Estate.
1151          [(11)] (12) "Division" means the Division of Real Estate.
1152          (13) "Dual broker" means a principal broker of a real estate sales brokerage who
1153     obtains from the division a dual broker license in order to function as the principal broker of a
1154     property management company that is a separate entity from the real estate sales brokerage.
1155          [(12)] (14) "Entity" means:
1156          (a) a corporation;
1157          (b) a partnership;
1158          (c) a limited liability company;
1159          (d) a company;
1160          (e) an association;
1161          (f) a joint venture;
1162          (g) a business trust;

1163          (h) a trust; or
1164          (i) any organization similar to an entity described in Subsections [(12)] (14)(a) through
1165     (h).
1166          [(13)] (15) "Executive director" means the director of the Department of Commerce.
1167          [(14)] (16) "Foreclosure rescue" means, for compensation or with the expectation of
1168     receiving valuable consideration, to:
1169          (a) engage, or offer to engage, in an act that:
1170          (i) the person represents will assist a borrower in preventing a foreclosure; and
1171          (ii) relates to a transaction involving the transfer of title to residential real property; or
1172          (b) as an employee or agent of another person:
1173          (i) solicit, or offer that the other person will engage in an act described in Subsection
1174     [(14)] (16)(a); or
1175          (ii) negotiate terms in relationship to an act described in Subsection [(14)] (16)(a).
1176          [(15)] (17) "Loan modification assistance" means, for compensation or with the
1177     expectation of receiving valuable consideration, to:
1178          (a) act, or offer to act, on behalf of a person to:
1179          (i) obtain a loan term of a residential mortgage loan that is different from an existing
1180     loan term including:
1181          (A) an increase or decrease in an interest rate;
1182          (B) a change to the type of interest rate;
1183          (C) an increase or decrease in the principal amount of the residential mortgage loan;
1184          (D) a change in the number of required period payments;
1185          (E) an addition of collateral;
1186          (F) a change to, or addition of, a prepayment penalty;
1187          (G) an addition of a cosigner; or
1188          (H) a change in persons obligated under the existing residential mortgage loan; or
1189          (ii) substitute a new residential mortgage loan for an existing residential mortgage loan;

1190     or
1191          (b) as an employee or agent of another person:
1192          (i) solicit, or offer that the other person will engage in an act described in Subsection
1193     [(15)] (17)(a); or
1194          (ii) negotiate terms in relationship to an act described in Subsection [(15)] (17)(a).
1195          [(16)] (18) "Main office" means the address which a principal broker designates with
1196     the division as the principal broker's primary brokerage office.
1197          [(17)] (19) "Person" means an individual or entity.
1198          [(18)] (20) "Principal broker" means an individual who is licensed or required to be
1199     licensed as a principal broker under this chapter who:
1200          (a) sells or lists for sale real estate, including real estate being sold as part of a
1201     foreclosure rescue, or a business opportunity with the expectation of receiving valuable
1202     consideration;
1203          (b) buys, exchanges, or auctions real estate, an option on real estate, a business
1204     opportunity, or an improvement on real estate with the expectation of receiving valuable
1205     consideration;
1206          (c) advertises, offers, attempts, or otherwise holds the individual out to be engaged in
1207     the business described in Subsection [(18)] (20)(a) or (b);
1208          (d) is employed by or on behalf of the owner of real estate or by a prospective
1209     purchaser of real estate and performs an act described in Subsection [(18)] (20)(a), whether the
1210     individual's compensation is at a stated salary, a commission basis, upon a salary and
1211     commission basis, or otherwise;
1212          (e) with the expectation of receiving valuable consideration, manages property owned
1213     by another person;
1214          (f) advertises or otherwise holds the individual out to be engaged in property
1215     management;
1216          (g) with the expectation of receiving valuable consideration, assists or directs in the

1217     procurement of prospects for or the negotiation of a transaction listed in Subsections [(18)]
1218     (20)(a) and (e);
1219          (h) except for a mortgage lender, title insurance producer, or an employee of a
1220     mortgage lender or title insurance producer, assists or directs in the closing of a real estate
1221     transaction with the expectation of receiving valuable consideration;
1222          (i) engages in foreclosure rescue; or
1223          (j) advertises, offers, attempts, or otherwise holds the person out as being engaged in
1224     foreclosure rescue.
1225          [(19)] (21) (a) "Property management" means engaging in, with the expectation of
1226     receiving valuable consideration, the management of real estate owned by another person or
1227     advertising or otherwise claiming to be engaged in property management by:
1228          (i) advertising for, arranging, negotiating, offering, or otherwise attempting or
1229     participating in a transaction calculated to secure the rental or leasing of real estate;
1230          (ii) collecting, agreeing, offering, or otherwise attempting to collect rent for the real
1231     estate and accounting for and disbursing the money collected; or
1232          (iii) authorizing expenditures for repairs to the real estate.
1233          (b) "Property management" does not include:
1234          (i) hotel or motel management;
1235          (ii) rental of tourist accommodations, including hotels, motels, tourist homes,
1236     condominiums, condominium hotels, mobile home park accommodations, campgrounds, or
1237     similar public accommodations for a period of less than 30 consecutive days, and the
1238     management activities associated with these rentals; or
1239          (iii) the leasing or management of surface or subsurface minerals or oil and gas
1240     interests, if the leasing or management is separate from a sale or lease of the surface estate.
1241          (22) "Property management sales agent" means a sales agent who:
1242          (a) is affiliated with a dual broker through the dual broker's property management
1243     company; and

1244          (b) is designated by the dual broker as a property management sales agent.
1245          [(20)] (23) "Real estate" includes leaseholds and business opportunities involving real
1246     property.
1247          [(21)] (24) (a) "Regular salaried employee" means an individual who performs a
1248     service for wages or other remuneration, whose employer withholds federal employment taxes
1249     under a contract of hire, written or oral, express or implied.
1250          (b) "Regular salaried employee" does not include an individual who performs services
1251     on a project-by-project basis or on a commission basis.
1252          [(22)] (25) "Reinstatement" means restoring a license that has expired or has been
1253     suspended.
1254          [(23)] (26) "Reissuance" means the process by which a licensee may obtain a license
1255     following revocation of the license.
1256          [(24)] (27) "Renewal" means extending a license for an additional licensing period on
1257     or before the date the license expires.
1258          [(25)] (28) "Sales agent" means an individual who is:
1259          (a) affiliated with a principal broker, either as an independent contractor or an
1260     employee as provided in Section 61-2f-303, to perform for valuable consideration an act
1261     described in Subsection [(18)] (20); and
1262          (b) licensed under this chapter as a sales agent.
1263          Section 13. Section 61-2f-202 is amended to read:
1264          61-2f-202. Exempt persons and transactions.
1265          (1) (a) Except as provided in Subsection (1)(b), a license under this chapter is not
1266     required for:
1267          (i) [an individual] a person who as owner or lessor performs an act described in
1268     Subsection 61-2f-102(18) with reference to real estate owned or leased by that [individual]
1269     person;
1270          (ii) a regular salaried employee of the owner or lessor of real estate who, with reference

1271     to nonresidential real estate owned or leased by the employer, performs an act described in
1272     Subsection 61-2f-102(18)(b) or (c);
1273          (iii) a regular salaried employee of the owner of real estate who performs property
1274     management services with reference to real estate owned by the employer, except that the
1275     employee may only manage real estate for one employer;
1276          (iv) an individual who performs property management services for the apartments at
1277     which that individual resides in exchange for free or reduced rent on that individual's
1278     apartment;
1279          (v) a regular salaried employee of a condominium homeowners' association who
1280     manages real estate subject to the declaration of condominium that established the
1281     condominium homeowners' association, except that the employee may only manage real estate
1282     for one condominium homeowners' association; and
1283          (vi) a regular salaried employee of a licensed property management company or real
1284     estate brokerage who performs support services, as prescribed by rule, for the property
1285     management company or real estate brokerage.
1286          (b) Subsection (1)(a) does not exempt from licensing:
1287          (i) an employee engaged in the sale of real estate regulated under:
1288          (A) Title 57, Chapter 11, Utah Uniform Land Sales Practices Act; or
1289          (B) Title 57, Chapter 19, Timeshare and Camp Resort Act;
1290          (ii) an employee engaged in the sale of cooperative interests regulated under Title 57,
1291     Chapter 23, Real Estate Cooperative Marketing Act; or
1292          (iii) an individual whose interest as an owner or lessor is obtained by that individual or
1293     transferred to that individual for the purpose of evading the application of this chapter, and not
1294     for another legitimate business reason.
1295          (2) A license under this chapter is not required for:
1296          (a) an isolated transaction or service by an individual holding an unsolicited, duly
1297     executed power of attorney from a property owner;

1298          (b) services rendered by an attorney admitted to practice law in this state in performing
1299     the attorney's duties as an attorney;
1300          (c) a receiver, trustee in bankruptcy, administrator, executor, or an individual acting
1301     under order of a court;
1302          (d) a trustee or employee of a trustee under a deed of trust or a will;
1303          (e) a public utility, officer of a public utility, or regular salaried employee of a public
1304     utility, unless performance of an act described in Subsection 61-2f-102(18) is in connection
1305     with the sale, purchase, lease, or other disposition of real estate or investment in real estate
1306     unrelated to the principal business activity of that public utility;
1307          (f) a regular salaried employee or authorized agent working under the oversight of the
1308     Department of Transportation when performing an act on behalf of the Department of
1309     Transportation in connection with one or more of the following:
1310          (i) the acquisition of real estate pursuant to Section 72-5-103;
1311          (ii) the disposal of real estate pursuant to Section 72-5-111;
1312          (iii) services that constitute property management; or
1313          (iv) the leasing of real estate; and
1314          (g) a regular salaried employee of a county, city, or town when performing an act on
1315     behalf of the county, city, or town:
1316          (i) in accordance with:
1317          (A) if a regular salaried employee of a city or town:
1318          (I) Title 10, Utah Municipal Code; or
1319          (II) Title 11, Cities, Counties, and Local Taxing Units; and
1320          (B) if a regular salaried employee of a county:
1321          (I) Title 11, Cities, Counties, and Local Taxing Units; and
1322          (II) Title 17, Counties; and
1323          (ii) in connection with one or more of the following:
1324          (A) the acquisition of real estate, including by eminent domain;

1325          (B) the disposal of real estate;
1326          (C) services that constitute property management; or
1327          (D) the leasing of real estate.
1328          (3) A license under this chapter is not required for an individual registered to act as a
1329     broker-dealer, agent, or investment adviser under the Utah and federal securities laws in the
1330     sale or the offer for sale of real estate if:
1331          (a) (i) the real estate is a necessary element of a "security" as that term is defined by the
1332     Securities Act of 1933 and the Securities Exchange Act of 1934; and
1333          (ii) the security is registered for sale in accordance with:
1334          (A) the Securities Act of 1933; or
1335          (B) Title 61, Chapter 1, Utah Uniform Securities Act; or
1336          (b) (i) it is a transaction in a security for which a Form D, described in 17 C.F.R. Sec.
1337     239.500, has been filed with the Securities and Exchange Commission pursuant to Regulation
1338     D, Rule 506, 17 C.F.R. Sec. 230.506; and
1339          (ii) the selling agent and the purchaser are not residents of this state.
1340          (4) As used in this section, "owner" does not include:
1341          (a) a person who holds an option to purchase real property;
1342          (b) a mortgagee;
1343          (c) a beneficiary under a deed of trust;
1344          (d) a trustee under a deed of trust; or
1345          (e) a person who owns or holds a claim that encumbers any real property or an
1346     improvement to the real property.
1347          (5) The commission, with the concurrence of the division, may provide, by rule made
1348     in accordance with Title 63G, Chapter 3, Utah Administrative Rulemaking Act, the
1349     circumstances under which a person or transaction qualifies for an exemption that is described
1350     in this section.
1351          Section 14. Section 61-2f-206 is amended to read:

1352          61-2f-206. Registration of entity or branch office -- Certification of education
1353     providers and courses -- Specialized licenses.
1354          (1) (a) An entity may not engage in an activity described in Section 61-2f-201, unless it
1355     is registered with the division.
1356          (b) To register with the division under this Subsection (1), an entity shall submit to the
1357     division:
1358          (i) an application in a form required by the division;
1359          (ii) evidence of an affiliation with a principal broker;
1360          (iii) evidence that the entity is registered and in good standing with the Division of
1361     Corporations and Commercial Code; and
1362          (iv) a registration fee established by the commission with the concurrence of the
1363     division under Section 63J-1-504.
1364          (c) The division may terminate an entity's registration if:
1365          (i) the entity's registration with the Division of Corporations and Commercial Code has
1366     been expired for at least three years; and
1367          (ii) the entity's license with the division has been inactive for at least three years.
1368          (2) (a) A principal broker shall register with the division each of the principal broker's
1369     branch offices.
1370          (b) To register a branch office with the division under this Subsection (2), a principal
1371     broker shall submit to the division:
1372          (i) an application in a form required by the division; and
1373          (ii) a registration fee established by the commission with the concurrence of the
1374     division under Section 63J-1-504.
1375          (3) (a) In accordance with rules made by the commission with the concurrence of the
1376     division, the division shall certify:
1377          (i) a real estate school;
1378          (ii) a course provider; or

1379          (iii) an instructor.
1380          (b) In accordance with rules made by the commission, subject to concurrence by the
1381     division, the division shall certify a continuing education course that is required under this
1382     chapter.
1383          (4) [(a)] Except as provided by rule, a principal broker may not be responsible for more
1384     than one registered entity at the same time.
1385          (5) A principal broker may simultaneously supervise one main office and up to two
1386     additional branch offices.
1387          (6) A branch broker may simultaneously supervise up to three branch offices.
1388          [(b) (i)] (7) (a) In addition to issuing a principal broker license, associate broker
1389     license, or sales agent license authorizing the performance of an act set forth in Section
1390     61-2f-201, the division may issue a specialized sales license or specialized property
1391     management license with the scope of practice limited to the specialty.
1392          [(ii)] (b) An individual may hold a specialized license in addition to a license as a
1393     principal broker, associate broker, or a sales agent.
1394          (c) A sales agent who is affiliated with a dual broker may act as a property
1395     management sales agent if:
1396          (i) the dual broker designates the sales agent as a property management sales agent; and
1397          (ii) the sales agent pays to the division a property management sales agent designation
1398     fee in an amount determined by the division in accordance with Section 63J-1-504.
1399          (d) A property management sales agent may simultaneously provide both property
1400     management services and real estate sales services under the supervision of a dual broker as
1401     provided by the commission with the concurrence of the division by rule made in accordance
1402     with Title 63G, Chapter 3, Utah Administrative Rulemaking Act.
1403          [(iii)] (8) The commission may [adopt rules pursuant to] determine, by rule made in
1404     accordance with Title 63G, Chapter 3, Utah Administrative Rulemaking Act, subject to
1405     concurrence by the division, [for the administration of this Subsection (4)] licensing

1406     requirements related to this section for a principal broker, associate broker, sales agent, dual
1407     broker, property management sales agent, or for a specialized license described in Subsection
1408     (7), including:
1409          [(A)] (a) prelicensing and postlicensing education requirements;
1410          [(B)] (b) examination requirements;
1411          [(C)] (c) affiliation with real estate brokerages or property management companies;
1412     [and]
1413          (d) property management sales agent:
1414          (i) designation procedures;
1415          (ii) allowable scope of practice; and
1416          (iii) division fees;
1417          (e) what constitutes reasonable supervision for:
1418          (i) a principal broker when supervising a branch broker or sales agent; and
1419          (ii) a branch broker when supervising a sales agent; and
1420          [(D)] (f) other licensing procedures.
1421          Section 15. Section 61-2f-304 is amended to read:
1422          61-2f-304. Termination of associate broker or sales agent by principal broker --
1423     Notice.
1424          (1) If a principal broker terminates an associate broker or sales agent, the principal
1425     broker shall [by no later than three days from the day on which the principal broker terminates
1426     the associate broker or sales agent:] notify the division and the associate broker or sales agent
1427     of the termination in a manner prescribed by rule made in accordance with Title 63G, Chapter
1428     3, Utah Administrative Rulemaking Act, by the commission with the concurrence of the
1429     division.
1430          [(a) provide the division a signed statement notifying the division of the termination;
1431     and]
1432          [(b) send to the last-known residence address of that associate broker or sales agent

1433     notice that the principal broker has notified the division of the termination of the associate
1434     broker or sales agent.]
1435          (2) An associate broker or sales agent may not perform any act under this chapter,
1436     directly or indirectly, from and after the effective date [of receipt] of the termination notice [by
1437     the division] until the day on which the associate broker or sales agent is affiliated with a
1438     principal broker.
1439          Section 16. Section 61-2f-401 is amended to read:
1440          61-2f-401. Grounds for disciplinary action.
1441          The following acts are unlawful for a person licensed or required to be licensed under
1442     this chapter:
1443          (1) (a) making a substantial misrepresentation, including in a licensure statement;
1444          (b) making an intentional misrepresentation;
1445          (c) pursuing a continued and flagrant course of misrepresentation;
1446          (d) making a false representation or promise through an agent, sales agent, advertising,
1447     or otherwise; or
1448          (e) making a false representation or promise of a character likely to influence,
1449     persuade, or induce;
1450          (2) acting for more than one party in a transaction without the informed consent of the
1451     parties;
1452          (3) (a) acting as an associate broker or sales agent while not affiliated with a principal
1453     broker;
1454          (b) representing or attempting to represent a principal broker other than the principal
1455     broker with whom the person is affiliated; or
1456          (c) representing as sales agent or having a contractual relationship similar to that of
1457     sales agent with a person other than a principal broker;
1458          (4) (a) failing, within a reasonable time, to account for or to remit money that belongs
1459     to another and comes into the person's possession;

1460          (b) commingling money described in Subsection (4)(a) with the person's own money;
1461     or
1462          (c) diverting money described in Subsection (4)(a) from the purpose for which the
1463     money is received;
1464          (5) paying or offering to pay valuable consideration, as defined by the commission, to a
1465     person not licensed under this chapter, except that valuable consideration may be shared:
1466          (a) with a principal broker of another jurisdiction; or
1467          (b) as provided under:
1468          (i) Title 16, Chapter 10a, Utah Revised Business Corporation Act;
1469          (ii) Title 16, Chapter 11, Professional Corporation Act; or
1470          (iii) Title 48, Chapter 3a, Utah Revised Uniform Limited Liability Company Act, as
1471     appropriate pursuant to Section 48-3a-1405;
1472          (6) for a principal broker, paying or offering to pay a sales agent or associate broker
1473     who is not affiliated with the principal broker at the time the sales agent or associate broker
1474     earned the compensation;
1475          (7) being incompetent to act as a principal broker, associate broker, or sales agent in
1476     such manner as to safeguard the interests of the public;
1477          (8) failing to voluntarily furnish a copy of a document to the parties before and after the
1478     execution of a document;
1479          (9) failing to keep and make available for inspection by the division a record of each
1480     transaction, including:
1481          (a) the names of buyers and sellers or lessees and lessors;
1482          (b) the identification of real estate;
1483          (c) the sale or rental price;
1484          (d) money received in trust;
1485          (e) agreements or instructions from buyers and sellers or lessees and lessors; and
1486          (f) any other information required by rule;

1487          (10) failing to disclose, in writing, in the purchase, sale, or rental of real estate, whether
1488     the purchase, sale, or rental is made for that person or for an undisclosed principal;
1489          (11) being convicted, within five years of the most recent application for licensure, of a
1490     criminal offense involving moral turpitude regardless of whether:
1491          (a) the criminal offense is related to real estate; or
1492          (b) the conviction is based upon a plea of nolo contendere;
1493          (12) having, within five years of the most recent application for a license under this
1494     chapter, entered any of the following related to a criminal offense involving moral turpitude:
1495          (a) a plea in abeyance agreement;
1496          (b) a diversion agreement;
1497          (c) a withheld judgment; or
1498          (d) an agreement in which a charge was held in suspense during a period of time when
1499     the licensee was on probation or was obligated to comply with conditions outlined by a court;
1500          (13) advertising the availability of real estate or the services of a licensee in a false,
1501     misleading, or deceptive manner;
1502          (14) in the case of a principal broker [or a licensee who is a branch manager] or a
1503     branch broker, failing to exercise reasonable supervision over the activities of the principal
1504     broker's or branch [manager's] broker's licensed or unlicensed staff;
1505          (15) violating or disregarding:
1506          (a) this chapter;
1507          (b) an order of the commission; or
1508          (c) the rules adopted by the commission and the division;
1509          (16) breaching a fiduciary duty owed by a licensee to the licensee's principal in a real
1510     estate transaction;
1511          (17) any other conduct which constitutes dishonest dealing;
1512          (18) unprofessional conduct as defined by statute or rule;
1513          (19) having one of the following suspended, revoked, surrendered, or cancelled on the

1514     basis of misconduct in a professional capacity that relates to character, honesty, integrity, or
1515     truthfulness:
1516          (a) a real estate license, registration, or certificate issued by another jurisdiction; or
1517          (b) another license, registration, or certificate to engage in an occupation or profession
1518     issued by this state or another jurisdiction;
1519          (20) failing to respond to a request by the division in an investigation authorized under
1520     this chapter, including:
1521          (a) failing to respond to a subpoena;
1522          (b) withholding evidence; or
1523          (c) failing to produce documents or records;
1524          (21) in the case of a dual licensed title licensee as defined in Section 31A-2-402:
1525          (a) providing a title insurance product or service without the approval required by
1526     Section 31A-2-405; or
1527          (b) knowingly providing false or misleading information in the statement required by
1528     Subsection 31A-2-405(2);
1529          (22) violating an independent contractor agreement between a principal broker and a
1530     sales agent or associate broker as evidenced by a final judgment of a court;
1531          (23) (a) engaging in an act of loan modification assistance that requires licensure as a
1532     mortgage officer under Chapter 2c, Utah Residential Mortgage Practices and Licensing Act,
1533     without being licensed under that chapter;
1534          (b) engaging in an act of foreclosure rescue without entering into a written agreement
1535     specifying what one or more acts of foreclosure rescue will be completed;
1536          (c) inducing a person who is at risk of foreclosure to hire the licensee to engage in an
1537     act of foreclosure rescue by:
1538          (i) suggesting to the person that the licensee has a special relationship with the person's
1539     lender or loan servicer; or
1540          (ii) falsely representing or advertising that the licensee is acting on behalf of:

1541          (A) a government agency;
1542          (B) the person's lender or loan servicer; or
1543          (C) a nonprofit or charitable institution; or
1544          (d) recommending or participating in a foreclosure rescue that requires a person to:
1545          (i) transfer title to real estate to the licensee or to a third-party with whom the licensee
1546     has a business relationship or financial interest;
1547          (ii) make a mortgage payment to a person other than the person's loan servicer; or
1548          (iii) refrain from contacting the person's:
1549          (A) lender;
1550          (B) loan servicer;
1551          (C) attorney;
1552          (D) credit counselor; or
1553          (E) housing counselor;
1554          (24) as a principal broker, placing a lien on real property, unless authorized by law; or
1555          (25) as a sales agent or associate broker, placing a lien on real property for an unpaid
1556     commission or other compensation related to real estate brokerage services.
1557          Section 17. Section 61-2f-402 is amended to read:
1558          61-2f-402. Investigations.
1559          (1) The division may [make an] conduct a public or private investigation within or
1560     outside of this state as the division considers necessary to determine whether a person has
1561     violated, is violating, or is about to violate this chapter or any rule or order under this chapter.
1562          (2) To aid in the enforcement of this chapter or in the prescribing of rules and forms
1563     under this chapter, the division may require or permit a person to file a statement in writing,
1564     under oath or otherwise as to the facts and circumstances concerning the matter to be
1565     investigated.
1566          (3) For the purpose of the investigation described in Subsection (1), the division or an
1567     employee designated by the division may:

1568          (a) administer an oath or affirmation;
1569          (b) issue a subpoena that requires:
1570          (i) the attendance and testimony of a witness; or
1571          (ii) the production of evidence;
1572          (c) take evidence;
1573          (d) require the production of a book, paper, contract, record, other document, or
1574     information relevant to the investigation; and
1575          (e) serve a subpoena by certified mail.
1576          (4) (a) A court of competent jurisdiction shall enforce, according to the practice and
1577     procedure of the court, a subpoena issued by the division.
1578          (b) The division shall pay any witness fee, travel expense, mileage, or any other fee
1579     required by the service statutes of the state where the witness or evidence is located.
1580          (5) (a) If a person is found to have violated this chapter or a rule made under this
1581     chapter, the person shall pay the costs incurred by the division to copy a book, paper, contract,
1582     document, or record required under this chapter, including the costs incurred to copy an
1583     electronic book, paper, contract, document, or record in a universally readable format.
1584          (b) If a person fails to pay the costs described in Subsection (5)(a) when due, the
1585     person's license, certification, or registration is automatically suspended:
1586          (i) beginning the day on which the payment of costs is due; and
1587          (ii) ending the day on which the costs are paid.
1588          (6) (a) Except as provided in Subsection (6)(b), the division shall commence a
1589     disciplinary action under this chapter no later than the earlier of the following:
1590          (i) four years after the day on which the violation is reported to the division; or
1591          (ii) 10 years after the day on which the violation occurred.
1592          (b) The division may commence a disciplinary action under this chapter after the time
1593     period described in Subsection (6)(a) expires if:
1594          (i) (A) the disciplinary action is in response to a civil or criminal judgment or

1595     settlement; and
1596          (B) the division initiates the disciplinary action no later than one year after the day on
1597     which the judgment is issued or the settlement is final; or
1598          (ii) the division and the person subject to a disciplinary action enter into a written
1599     stipulation to extend the time period described in Subsection (6)(a).
1600          Section 18. Section 61-2f-403 is amended to read:
1601          61-2f-403. Mishandling of trust money.
1602          (1) The division may audit principal brokers' trust accounts or other accounts in which
1603     a licensee maintains trust money under this chapter. If the division's audit shows, in the
1604     opinion of the division, gross mismanagement, commingling, or misuse of money, the division,
1605     with the concurrence of the commission, may order at the division's expense a complete audit
1606     of the account by a certified public accountant [at the licensee's expense], or take other action
1607     in accordance with Section 61-2f-404.
1608          (2) If the commission finds under Subsection (1) that gross mismanagement,
1609     comingling, or misuse of money occurred, the commission, with concurrence of the division,
1610     may then order the licensee to reimburse the division for the cost of the audit described in
1611     Subsection (1).
1612          [(2)] (3) The licensee may obtain agency review by the executive director or judicial
1613     review of any division order.
1614          [(3)] (4) (a) If it appears that a person has grossly mismanaged, commingled, or
1615     otherwise misused trust money, the division, with or without prior administrative proceedings,
1616     may bring an action:
1617          (i) in the district court of the district where:
1618          (A) the person resides;
1619          (B) the person maintains a place of business; or
1620          (C) the act or practice occurred or is about to occur; and
1621          (ii) to enjoin the act or practice and to enforce compliance with this chapter or any rule

1622     or order under this chapter.
1623          (b) Upon a proper showing, a court shall grant injunctive relief or a temporary
1624     restraining order, and may appoint a receiver or conservator. The division is not required to
1625     post a bond in any court proceeding.
1626          Section 19. Section 61-2g-305 is amended to read:
1627          61-2g-305. Expiration of license, certification, or registration.
1628          (1) An initial license, certification, or registration issued under this chapter expires on
1629     the expiration date indicated on the license, certificate, or registration.
1630          (2) A renewal license, certification, or registration issued under this chapter expires
1631     two years from the date of issuance.
1632          (3) (a) The scheduled expiration date of a license, certification, or registration shall
1633     appear on the license, certification, or registration document.
1634          (b) (i) The division shall, at the division's discretion, mail or email a holder of a
1635     license, certification, or registration notice of its expiration to the last mailing or email address
1636     stated on the division's records as the holder's current mailing or email address.
1637          (ii) To be mailed or emailed a notice under this Subsection (3)(b), a holder of a license,
1638     certification, or registration shall provide to the division in writing the holder's current mailing
1639     or email address.
1640          (iii) A holder's license, certification, or registration expires if not renewed by the holder
1641     notwithstanding whether the holder receives a notice of its expiration by the division under this
1642     Subsection (3)(b).
1643          Section 20. Section 61-2g-501 is amended to read:
1644          61-2g-501. Enforcement -- Investigation -- Orders -- Hearings.
1645          (1) (a) The division may [investigate] conduct a public or private investigation of the
1646     actions of:
1647          (i) a person registered, licensed, or certified under this chapter;
1648          (ii) an applicant for registration, licensure, or certification;

1649          (iii) an applicant for renewal of registration, licensure, or certification; or
1650          (iv) a person required to be registered, licensed, or certified under this chapter.
1651          (b) The division may initiate an agency action against a person described in Subsection
1652     (1)(a) in accordance with Title 63G, Chapter 4, Administrative Procedures Act, to:
1653          (i) impose disciplinary action;
1654          (ii) deny issuance to an applicant of:
1655          (A) an original registration, license, or certification; or
1656          (B) a renewal of a registration, license, or certification; or
1657          (iii) issue a cease and desist order as provided in Subsection (3).
1658          (2) (a) The division may:
1659          (i) administer an oath or affirmation;
1660          (ii) issue a subpoena that requires:
1661          (A) the attendance and testimony of a witness; or
1662          (B) the production of evidence;
1663          (iii) take evidence; and
1664          (iv) require the production of a book, paper, contract, record, document, information,
1665     or evidence relevant to the investigation described in Subsection (1).
1666          (b) The division may serve a subpoena by certified mail.
1667          (c) A failure to respond to a request by the division in an investigation authorized
1668     under this chapter is considered to be a separate violation of this chapter, including:
1669          (i) failing to respond to a subpoena as a witness;
1670          (ii) withholding evidence; or
1671          (iii) failing to produce a book, paper, contract, document, information, or record.
1672          (d) (i) A court of competent jurisdiction shall enforce, according to the practice and
1673     procedure of the court, a subpoena issued by the division.
1674          (ii) The division shall pay any witness fee, travel expense, mileage, or any other fee
1675     required by the service statutes of the state where the witness or evidence is located.

1676          (e) (i) If a person is found to have violated this chapter or a rule made under this
1677     chapter, the person shall pay the costs incurred by the division to copy a book, paper, contract,
1678     document, information, or record required under this chapter, including the costs incurred to
1679     copy an electronic book, paper, contract, document, information, or record in a universally
1680     readable format.
1681          (ii) If a person fails to pay the costs described in Subsection (2)(e)(i) when due, the
1682     person's license, certification, or registration is automatically suspended:
1683          (A) beginning the day on which the payment of costs is due; and
1684          (B) ending the day on which the costs are paid.
1685          (3) (a) The director shall issue and serve upon a person an order directing that person to
1686     cease and desist from an act if:
1687          (i) the director has reason to believe that the person has been engaging, is about to
1688     engage, or is engaging in the act constituting a violation of this chapter; and
1689          (ii) it appears to the director that it would be in the public interest to stop the act.
1690          (b) Within 10 days after receiving the order, the person upon whom the order is served
1691     may request a hearing.
1692          (c) Pending a hearing requested under Subsection (3)(b), a cease and desist order shall
1693     remain in effect.
1694          (d) If a request for hearing is made, the division shall follow the procedures and
1695     requirements of Title 63G, Chapter 4, Administrative Procedures Act.
1696          (4) (a) After a hearing requested under Subsection (3), if the board and division concur
1697     that an act of the person violates this chapter, the board, with the concurrence of the division:
1698          (i) shall issue an order making the cease and desist order permanent; and
1699          (ii) may impose another disciplinary action under Section 61-2g-502.
1700          (b) The director shall commence an action in the name of the Department of
1701     Commerce and Division of Real Estate, in the district court in the county in which an act
1702     described in Subsection (3) occurs or where the individual resides or carries on business, to

1703     enjoin and restrain the individual from violating this chapter if:
1704          (i) (A) a hearing is not requested under Subsection (3); and
1705          (B) the individual fails to cease the act described in Subsection (3); or
1706          (ii) after discontinuing the act described in Subsection (3), the individual again
1707     commences the act.
1708          (5) A remedy or action provided in this section does not limit, interfere with, or prevent
1709     the prosecution of another remedy or action, including a criminal proceeding.
1710          (6) (a) Except as provided in Subsection (6)(b), the division shall commence a
1711     disciplinary action under this chapter no later than the earlier of the following:
1712          (i) four years after the day on which the violation is reported to the division; or
1713          (ii) 10 years after the day on which the violation occurred.
1714          (b) The division may commence a disciplinary action under this chapter after the time
1715     period described in Subsection (6)(a) expires if:
1716          (i) (A) the disciplinary action is in response to a civil or criminal judgment or
1717     settlement; and
1718          (B) the division initiates the disciplinary action no later than one year after the day on
1719     which the judgment is issued or the settlement is final; or
1720          (ii) the division and the individual subject to a disciplinary action enter into a written
1721     stipulation to extend the time period described in Subsection (6)(a).