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7 LONG TITLE
8 General Description:
9 This bill amends and enacts provisions related to 911 services.
10 Highlighted Provisions:
11 This bill:
12 ▸ defines terms;
13 ▸ provides an applicability date;
14 ▸ requires certain multi-line telephone systems to provide certain information to a
15 public safety answering point; and
16 ▸ requires a multi-line telephone system to be capable of accessing 911 services
17 directly.
18 Money Appropriated in this Bill:
19 None
20 Other Special Clauses:
21 None
22 Utah Code Sections Affected:
23 ENACTS:
24 69-5-101, Utah Code Annotated 1953
25 69-5-102, Utah Code Annotated 1953
26 69-5-201, Utah Code Annotated 1953
27 69-5-202, Utah Code Annotated 1953
28 69-5-203, Utah Code Annotated 1953
29 69-5-204, Utah Code Annotated 1953
30 69-5-205, Utah Code Annotated 1953
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32 Be it enacted by the Legislature of the state of Utah:
33 Section 1. Section 69-5-101 is enacted to read:
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35 69-5-101. Title.
36 This chapter is known as "Enhanced 911 for Multi-Line Telephones."
37 Section 2. Section 69-5-102 is enacted to read:
38 69-5-102. Definitions.
39 As used in this chapter:
40 (1) "Lodging establishment" means the same as that term is defined in Section
41 29-2-102.
42 (2) "Multi-line telephone system" means a network- or premises-based telephone
43 system installed at an end-use location that uses common control units, common telephones,
44 and common control hardware and software to provide a connection to the public switched
45 network to multiple end-users at the end-use location.
46 Section 3. Section 69-5-201 is enacted to read:
47 69-5-201. Applicability.
48 An owner or operator of a multi-line telephone system is required to comply with this
49 chapter if, after July 1, 2017, the owner:
50 (1) upgrades an existing multi-line telephone system; or
51 (2) installs a new multi-line telephone system.
52 Section 4. Section 69-5-202 is enacted to read:
53 69-5-202. Location identification information shared with public safety answering
54 point.
55 An owner or operator of a multi-line telephone system shall configure the multi-line
56 telephone system in such a manner that, when an individual makes a 911 call using the
57 multi-line telephone system, the multi-line telephone system automatically provides the public
58 safety answering point that receives the call verified automated number information and
59 automated location information that includes:
60 (1) the street address, and, if applicable, the business name, of the location of the
61 communications device from which the call is made;
62 (2) the direct call-back telephone number for the location from which the call is made;
63 (3) any applicable office, unit, or building number of the location from which the call
64 is made;
65 (4) the room number, or other equivalent designation, of the location from which the
66 call is made; and
67 (5) (a) if the multi-line telephone system operates for a multi-story building, the
68 building floor from which the call is made; and
69 (b) if the multi-line telephone system operates for two or more buildings:
70 (i) the building number, or other equivalent designation, of the location from which the
71 call is made; and
72 (ii) the building floor from which the call is made.
73 Section 5. Section 69-5-203 is enacted to read:
74 69-5-203. Emergency location information and lodging establishment.
75 A lodging establishment that owns or operates a multi-line telephone system shall
76 configure the multi-line telephone system in such a manner that, when an individual makes a
77 911 call through the multi-line telephone system, the multi-line telephone system will
78 automatically:
79 (1) send the public safety answering point that receives the call:
80 (a) if the lodging establishment contains more than one occupied building, the building
81 number, or other equivalent designation, of the location from which the call is made; and
82 (b) the room number, or other equivalent designation, from which the call is made; or
83 (2) connect the individual, the public safety answering point, and an individual that is
84 designated by the lodging establishment to provide the public safety answering point:
85 (a) if the lodging establishment contains more than one occupied building, the building
86 number, or other equivalent designation, of the location from which the call is made; and
87 (b) the room number, or other equivalent designation, of the location from which the
88 call is made.
89 Section 6. Section 69-5-204 is enacted to read:
90 69-5-204. Maintenance of address information.
91 (1) An owner or operator of a multi-line telephone system shall ensure that the
92 multi-line telephone system has a location database that stores the information a multi-line
93 telephone system is required to provide to a public safety answering point under this chapter
94 that is accurately updated:
95 (a) as soon as practicable after the multi-line telephone system is installed; or
96 (b) within one business day of the completion of any changes to the physical
97 characteristics of the facility where the multi-line telephone system is used or changes to the
98 multi-line telephone system, not including changes incurred during an installation described in
99 Subsection (1)(a).
100 (2) The information in a location database described in Subsection (1):
101 (a) is owned by the multi-line telephone system owner or operator that supplied the
102 information; and
103 (b) except as required by state law, is not required to be shared with another person.
104 (3) A public safety answering point may not use the information supplied from a
105 database described in Subsection (1) for a purpose other than to facilitate an emergency
106 response to a 911 call.
107 Section 7. Section 69-5-205 is enacted to read:
108 69-5-205. Direct 911 dial for multi-line telephone systems.
109 (1) An owner or operator of a multi-line telephone system shall configure a multi-line
110 telephone system in a manner that allows an individual to place a 911 call by dialing the digits
111 9-1-1 without an additional code, digit, prefix, postfix, or trunk-access code.
112 (2) A person that is exempt from this chapter under Section 69-5-201 that has not
113 complied with Subsection (1) shall post, in a visible place within five feet of each telephone
114 that is connected to the multi-line telephone system, a notice that:
115 (a) states that the phone may not be used to directly access 911 services by dialing
116 9-1-1;
117 (b) indicates how an individual may access 911 services through the telephone;
118 (c) is printed in contrasting colors in at least 16-point boldface type; and
119 (d) includes the following information for the location of the telephone:
120 (i) the street address, and, if applicable, the business name, of the location of the
121 telephone;
122 (ii) any applicable office, unit, or building number of the location of the telephone; and
123 (iii) an applicable room number, or other equivalent designation, of the location of the
124 telephone.