1     
HEALTHCARE COLLECTIONS AMENDMENTS

2     
2020 GENERAL SESSION

3     
STATE OF UTAH

4     
Chief Sponsor: Paul Ray

5     
Senate Sponsor: ____________

6     

7     LONG TITLE
8     General Description:
9          This bill amends provisions related to health care debt collection.
10     Highlighted Provisions:
11          This bill:
12          ▸     excludes a health care provider's third party collection agency from providing
13     certain notices before engaging in a collection action if the health care provider's
14     third party collection agency does not engage in extraordinary collection actions;
15     and
16          ▸     makes technical changes.
17     Money Appropriated in this Bill:
18          None
19     Other Special Clauses:
20          None
21     Utah Code Sections Affected:
22     AMENDS:
23          31A-26-313, as last amended by Laws of Utah 2019, Chapter 321
24     

25     Be it enacted by the Legislature of the state of Utah:
26          Section 1. Section 31A-26-313 is amended to read:
27          31A-26-313. Health care collection actions -- Notification required.

28          (1) As used in this section:
29          (a) (i) "Collection action" means any action taken to recover funds that are past due or
30     accounts that are in default:
31          (A) for health care services; and
32          (B) that directly results in an adverse report to a credit bureau.
33          (ii) "Collection action" includes using the services of a collection agency to engage in
34     collection action.
35          (iii) "Collection action" does not include:
36          (A) billing or invoicing for funds that are not past due or accounts that are not in
37     default; or
38          (B) providing the notice required in this section.
39          (b) "Credit bureau" means a consumer reporting agency as that term is defined in 15
40     U.S.C. Sec. 1681a.
41          (c) "Text message" means a real time or near real time message that consists of text
42     and is transmitted to a device identified by a telephone number.
43          (2) (a) Before engaging in a collection action, a health care provider:
44          (i) shall, after the day on which the period of time for an insurer to pay or deny a claim
45     without penalty, described in Section 31A-26-301.6, expires, send a notice described in
46     Subsection (3) to the insured by certified mail with return receipt requested, priority mail, first
47     class mail, email, or text message; [and] or
48          (ii) for a Medicare beneficiary or retiree 65 years [of age] old or older, shall, after the
49     [date that] day on which Medicare determines Medicare's liability for the claim, send a notice
50     described in Subsection (3) to the insured by certified mail with return receipt requested,
51     priority mail, first class mail, or text message.
52          (b) A health care provider may not engage in a collection action before the date
53     described in Subsection (3)(b) for that collection action.
54          (3) The notice described in Subsection (2)(a) shall state:
55          (a) the amount that the insured owes;
56          (b) the date by which the insured must pay the amount owed that is:
57          (i) at least 45 days after the day on which the health care provider sends the notice; or
58          (ii) if the insured is a Medicare beneficiary or retiree 65 years of age or older, at least

59     60 days after the day on which the health care provider sends the notice;
60          (c) that if the insured fails to timely pay the amount owed, the health care provider or a
61     third party may make a report to a credit bureau or use the services of a collection agency; and
62          (d) that each action described in Subsection (3)(c) may negatively impact the insured's
63     credit score.
64          (4) (a) A health care provider is not subject to the requirements described in
65     [Subsection (2)] this section if the health care provider complies with the provisions of 26
66     C.F.R. Sec. 1.501(r)-6.
67          (b) A health care provider's third party collection agency is not subject to the
68     requirements described in this section if the health care provider's third party collection agency
69     complies with the provisions of 26 C.F.R. Sec. 1.501(r)-6.
70          (5) A health care provider that contracts with a third party to engage in a collection
71     action is not subject to the requirements described in Subsection (2) if:
72          (a) entering into the contract does not require a report to a credit bureau by either the
73     health care provider or the third party; and
74          (b) the third party agrees to provide the notice in accordance with Subsection (2) before
75     the third party may engage in any activity that directly results in a report to a credit bureau.
76          (6) If a third party fails to comply with the notice requirements described in this
77     section, the health care provider that renders the health care service is liable for any penalty
78     resulting from the noncompliance of the third party.