Senator Jacob L. Anderegg proposes the following substitute bill:


1     
CITIZEN DIGITAL PORTAL AMENDMENTS

2     
2022 GENERAL SESSION

3     
STATE OF UTAH

4     
Chief Sponsor: Jacob L. Anderegg

5     
House Sponsor: Jon Hawkins

6     

7     LONG TITLE
8     General Description:
9          This bill modifies provisions relating to the duties of the Division of Technology
10     Services.
11     Highlighted Provisions:
12          This bill:
13          ▸     modifies duties of the Division of Technology Services;
14          ▸     requires the division to maintain an inventory of digital applications and services
15     used by state agencies; and
16          ▸     modifies the features of the single sign-on citizen portal that the division is required
17     to develop.
18     Money Appropriated in this Bill:
19          This bill appropriates in fiscal year 2022:
20          ▸     to the Department of Government Operations -- Chief Information Officer, from the
21     General Fund, $2,000,000, one-time.
22          This bill appropriates in fiscal year 2023:
23          ▸     to the Department of Government Operations -- Chief Information Officer, from the
24     General Fund, $27,000,000, one-time.
25     Other Special Clauses:

26          None
27     Utah Code Sections Affected:
28     AMENDS:
29          63A-16-104, as last amended by Laws of Utah 2021, Chapter 382 and renumbered and
30     amended by Laws of Utah 2021, Chapter 344
31          63A-16-201, as renumbered and amended by Laws of Utah 2021, Chapter 344
32          63A-16-803, as renumbered and amended by Laws of Utah 2021, Chapter 344
33     

34     Be it enacted by the Legislature of the state of Utah:
35          Section 1. Section 63A-16-104 is amended to read:
36          63A-16-104. Duties of division.
37          The division shall:
38          (1) lead state executive branch agency efforts to establish and reengineer the state's
39     information technology architecture with the goal of coordinating central and individual agency
40     information technology in a manner that:
41          (a) ensures compliance with the executive branch agency strategic plan; and
42          (b) ensures that cost-effective, efficient information and communication systems and
43     resources are being used by agencies to:
44          (i) reduce data, hardware, and software redundancy;
45          (ii) improve system interoperability and data accessibility between agencies; and
46          (iii) meet the agency's and user's business and service needs;
47          (2) coordinate an executive branch strategic plan for all agencies;
48          (3) develop and implement processes to replicate information technology best practices
49     and standards throughout the executive branch;
50          (4) at least once every odd-numbered year:
51          (a) evaluate the adequacy of the division's and the executive branch agencies' data and
52     information technology system security standards through an independent third party
53     assessment; and
54          (b) communicate the results of the independent third party assessment to the
55     appropriate executive branch agencies and to the president of the Senate and the speaker of the
56     House of Representatives;

57          (5) oversee the expanded use and implementation of project and contract management
58     principles as they relate to information technology projects within the executive branch;
59          (6) serve as general contractor between the state's information technology users and
60     private sector providers of information technology products and services;
61          (7) work toward building stronger partnering relationships with providers;
62          (8) develop service level agreements with executive branch departments and agencies
63     to ensure quality products and services are delivered on schedule and within budget;
64          (9) develop standards for application development including a standard methodology
65     and cost-benefit analysis that all agencies shall utilize for application development activities;
66          (10) maintain a current inventory of all active digital applications and services used by
67     state agencies;
68          [(10)] (11) determine and implement statewide efforts to standardize data elements;
69          [(11)] (12) coordinate with executive branch agencies to provide basic website
70     standards for agencies that address common design standards and navigation standards,
71     including:
72          (a) accessibility for individuals with disabilities in accordance with:
73          (i) the standards of 29 U.S.C. Sec. 794d; and
74          (ii) Section 63A-16-209;
75          (b) consistency with standardized government security standards;
76          (c) designing around user needs with data-driven analysis influencing management and
77     development decisions, using qualitative and quantitative data to determine user goals, needs,
78     and behaviors, and continual testing of the website, web-based form, web-based application, or
79     digital service to ensure that user needs are addressed;
80          (d) providing users of the website, web-based form, web-based application, or digital
81     service with the option for a more customized digital experience that allows users to complete
82     digital transactions in an efficient and accurate manner; and
83          (e) full functionality and usability on common mobile devices;
84          [(12)] (13) consider, when making a purchase for an information system, cloud
85     computing options, including any security benefits, privacy, data retention risks, and cost
86     savings associated with cloud computing options;
87          [(13)] (14) develop systems and methodologies to review, evaluate, and prioritize

88     existing information technology projects within the executive branch and report to the governor
89     and the Public Utilities, Energy, and Technology Interim Committee in accordance with
90     Section 63A-16-201 on a semiannual basis regarding the status of information technology
91     projects;
92          [(14)] (15) assist the Governor's Office of Planning and Budget with the development
93     of information technology budgets for agencies; and
94          [(15)] (16) ensure that any training or certification required of a public official or
95     public employee, as those terms are defined in Section 63G-22-102, complies with Title 63G,
96     Chapter 22, State Training and Certification Requirements, if the training or certification is
97     required:
98          (a) under this chapter;
99          (b) by the department; or
100          (c) by the division.
101          Section 2. Section 63A-16-201 is amended to read:
102          63A-16-201. Chief information officer -- Appointment -- Powers -- Reporting.
103          (1) The director of the division shall serve as the state's chief information officer.
104          (2) The chief information officer shall:
105          (a) advise the governor on information technology policy; and
106          (b) perform those duties given the chief information officer by statute.
107          (3) (a) The chief information officer shall report annually to:
108          (i) the governor; and
109          (ii) the Public Utilities, Energy, and Technology Interim Committee.
110          (b) The report required under Subsection (3)(a) shall:
111          (i) summarize the state's current and projected use of information technology;
112          (ii) summarize the executive branch strategic plan including a description of major
113     changes in the executive branch strategic plan;
114          (iii) provide a brief description of each state agency's information technology plan;
115          (iv) include the status of information technology projects described in Subsection
116     63A-16-104[(11)](12);
117          (v) include the performance report described in Section 63A-16-211; and
118          (vi) include the expenditure of the funds provided for electronic technology,

119     equipment, and hardware.
120          Section 3. Section 63A-16-803 is amended to read:
121          63A-16-803. Single sign-on citizen portal -- Creation.
122          (1) The division shall, in consultation with the entities described in Subsection (4),
123     design and create a single sign-on citizen portal that is:
124          (a) a web portal through which an individual may access information and services
125     described in Subsection (2), as agreed upon by the entities described in Subsection (4); and
126          (b) secure, centralized, and interconnected.
127          (2) The division shall ensure that the single sign-on citizen portal allows an individual,
128     at a single point of entry, to:
129          (a) access and submit an application for:
130          (i) medical and support programs including:
131          (A) a medical assistance program administered under Title 26, Chapter 18, Medical
132     Assistance Act, including Medicaid;
133          (B) the Children's Health Insurance Program under Title 26, Chapter 40, Utah
134     Children's Health Insurance Act;
135          (C) the Primary Care Network as defined in Section 26-18-416; and
136          (D) the Women, Infants, and Children program administered under 42 U.S.C. Sec.
137     1786;
138          (ii) unemployment insurance under Title 35A, Chapter 4, Employment Security Act;
139          (iii) workers' compensation under Title 34A, Chapter 2, Workers' Compensation Act;
140          (iv) employment with a state agency;
141          (v) a driver license or state identification card renewal under Title 53, Chapter 3,
142     Uniform Driver License Act;
143          (vi) a birth or death certificate under Title 26, Chapter 2, Utah Vital Statistics Act; and
144          (vii) a hunting or fishing license under Title 23, Chapter 19, Licenses, Permits, and
145     Tags;
146          (b) access the individual's:
147          (i) transcripts from an institution of higher education described in Section 53B-2-101;
148     and
149          (ii) immunization records maintained by the [Utah] Department of Health;

150          (c) register the individual's vehicle under Title 41, Chapter 1a, Part 2, Registration,
151     with the Motor Vehicle Division of the State Tax Commission;
152          (d) file the individual's state income taxes under Title 59, Chapter 10, Individual
153     Income Tax Act, beginning December 1, 2020;
154          (e) access information about positions available for employment with the state; [and]
155          (f) access any other service or information the department determines is appropriate in
156     consultation with the entities described in Subsection (4)[.]; and
157          (g) access an immutable audit record detailing:
158          (i) the individual's access and usage of the portal; and
159          (ii) the access to and usage of the portal by a minor child in the individual's care.
160          (3) The division shall develop the single sign-on citizen portal [using an open
161     platform] to include features that:
162          (a) [facilitates] facilitate participation in the portal by a state entity;
163          (b) [allows] allow for optional participation in the portal by a political subdivision of
164     the state; [and]
165          (c) [contains] contain a link to the State Tax Commission website[.];
166          (d) utilize standard access and identity management services that support identity and
167     data provenance and record immutability to minimize or eliminate the use of duplicate
168     identities for an individual and maximize citizen data privacy and transparency;
169          (e) include the development and support of a standardized library of digital integration
170     services that may be reused across the state's application inventory for online payments,
171     notifications, and other commonly used functions;
172          (f) create and implement an audit standard and tool to provide real-time audit
173     capability for a participating state entity or political subdivision to audit the access and use of
174     data under the jurisdiction or custody of the state entity or political subdivision;
175          (g) create and implement design and personalization standards that may be applied
176     across all state digital websites and services to provide a consistent look, feel, and navigation,
177     with consistent branding for citizens, businesses, and visitors, as developed under Subsection
178     (4); and
179          (h) use a digital experience platform.
180          (4) The consistent branding for the single sign-on digital portal shall be developed by a

181     committee consisting of:
182          (a) the governor, or the governor's designee;
183          (b) two individuals from the executive branch of state government, designated by the
184     governor;
185          (c) two members of the House of Representatives, appointed by the speaker of the
186     House of Representatives; and
187          (d) two members of the Senate, appointed by the president of the Senate.
188          [(4)] (5) In developing the single sign-on citizen portal, the department shall consult
189     with:
190          (a) each state executive branch agency that administers a program, provides a service,
191     or manages applicable information described in Subsection (2);
192          (b) the Utah League of Cities and Towns;
193          (c) the Utah Association of Counties; and
194          (d) other appropriate state executive branch agencies.
195          [(5)] (6) The division shall ensure that the single sign-on citizen portal is fully
196     operational no later than January 1, 2025.
197          Section 4. Appropriation.
198          The following sums of money are appropriated for the fiscal year beginning July 1,
199     2021 and ending June 30, 2022. These are additions to amounts previously appropriated for
200     fiscal year 2022. Under the terms and conditions of Title 63J, Chapter 1, Budgetary Procedures
201     Act, the Legislature appropriates the following sums of money from the funds or accounts
202     indicated for the use and support of the government of the state of Utah.
203     ITEM 1
204          To Department of Government Operations -- Chief Information Officer
205               From General Fund, one-time
$2,000,000

206               Schedule of Programs:
207                    Chief Information Officer                    $2,000,000
208          The following sums of money are appropriated for the fiscal year beginning July 1,
209     2022 and ending June 30, 2023. These are additions to amounts previously appropriated for
210     fiscal year 2023. Under the terms and conditions of Title 63J, Chapter 1, Budgetary Procedures
211     Act, the Legislature appropriates the following sums of money from the funds or accounts

212     indicated for the use and support of the government of the state of Utah.
213     ITEM 2
214          To Department of Government Operations -- Chief Information Officer
215               From General Fund, one-time
$27,000,000

216               Schedule of Programs:
217                    Chief Information Officer                    $27,000,000
218          It is the intent of the Legislature that these appropriations be used by the Chief
219     Information Officer for the design, creation, and implementation of the single sign-on citizen
220     portal as provided in Section 63A-16-803.