Group: Health & Human Services - Department of Human Services Agency: Human Services Line Item: Office of Recovery Services Function The Office of Recovery Services (ORS) is responsible for collecting funds owed to the state in the Human Services and Medical Assistance areas. ORS is also charged with collecting child support payments from non-custodial parents on behalf of custodial parents. If the custodial parent is receiving public assistance, the child support payments are used to reimburse the state and federal governments for assistance given to the custodial parent. If the state has custody of the child, the non-custodial parents are still required to pay child support to the state. Federal law also requires the office to provide child support collection services to families not receiving public assistance. The Department of Health also contracts with ORS to provide insurance identification and third party collection services for medical assistance programs such as Medicaid. Statutory Authority Utah Code Title 62A, Chapter 11 describes the programs and administration of the Office of Recovery Services: Part 1: Creation and duties of the Office of Recovery Services Part 3: Child Support Services Act Parts 4 and 5: Requirements for income withholding Part 6: Administrative License Suspension Child Support Enforcement Act Part 7: Alternative payment through electronic funds transfer Utah Code Title 78B: Chapter 12: Utah Child Support Act Chapter 15: Utah Uniform Parentage Act Other Code Sections: 26-19: Medical Benefits Recovery Act 62A-1-117: Assignment of support - children in state custody 78A-6-1106: Child support obligation when custody of a minor is vested in an individual or institution Intent Language All General Funds appropriated to the Office of Recovery Services line item are contingent upon expenditures from Federal Funds - American Recovery and Reinvestment Act (H.R. 1, 111th United States Congress) not exceeding amounts appropriated from Federal Funds - American Recovery and Reinvestment Act in all appropriation bills passed for FY 2009. If expenditures in the Office of Recovery Services line item from Federal Funds - American Recovery and Reinvestment Act exceed amounts appropriated to the Office of Recovery Services line item from Federal Funds - American Recovery and Reinvestment Act in FY 2009, the Division of Finance shall reduce the General Fund allocations to the Office of Recovery Services line item by one dollar for every one dollar in Federal Funds - American Recovery and Reinvestment Act expenditures that exceed Federal Funds - American Recovery and Reinvestment Act appropriations. All General Funds appropriated to the Office of Recovery Services line item are contingent upon expenditures from Federal Funds - American Recovery and Reinvestment Act (H.R. 1, 111th United States Congress) not exceeding amounts appropriated from Federal Funds - American Recovery and Reinvestment Act in all appropriation bills passed for FY 2010. If expenditures in the Office of Recovery Services line item from Federal Funds - American Recovery and Reinvestment Act exceed amounts appropriated to the Office of Recovery Services line item from Federal Funds - American Recovery and Reinvestment Act in FY 2010, the Division of Finance shall reduce the General Fund allocations to the Office of Recovery Services line item by one dollar for every one dollar in Federal Funds - American Recovery and Reinvestment Act expenditures that exceed Federal Funds - American Recovery and Reinvestment Act appropriations. Funding Detail For analysis of current budget requests and discussion of issues related to budgets covered by this subcommittee click here. Sources of Finance | 2006 Actual | 2007 Actual | 2008 Actual | 2009 Actual | 2010 Approp | General Fund | $11,756,300 | $12,409,600 | $15,506,500 | $14,976,200 | $14,034,200 | General Fund, One-time | $0 | $41,300 | ($501,300) | $746,200 | ($669,500) | Federal Funds | $29,624,100 | $31,204,300 | $29,819,100 | $27,043,700 | $30,785,600 | American Recovery and Reinvestment Act | $0 | $0 | $0 | $1,820,500 | $9,000,000 | Dedicated Credits Revenue | $2,254,100 | $2,401,100 | $3,458,900 | $3,226,700 | $3,220,000 | Transfers - H - Medical Assistance | $2,034,600 | $2,131,600 | $2,262,800 | $2,335,400 | $2,226,800 | Transfers - Other Agencies | $63,000 | $193,500 | $136,200 | $63,600 | $216,500 | Transfers - Within Agency | $0 | $0 | $0 | $109,400 | $0 | Beginning Nonlapsing | $45,500 | $37,400 | $8,200 | $0 | $0 | Closing Nonlapsing | ($37,400) | ($8,200) | $0 | $0 | $0 | Lapsing Balance | ($1,800) | ($800) | ($1,700) | ($1,200) | $0 | Total | $45,738,400 | $48,409,800 | $50,688,700 | $50,320,500 | $58,813,600 |
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  | Programs: | 2006 Actual | 2007 Actual | 2008 Actual | 2009 Actual | 2010 Approp | Administration | $1,235,400 | $1,546,500 | $1,599,400 | $1,335,500 | $1,538,000 | Financial Services | $5,424,000 | $5,578,300 | $5,674,800 | $5,935,600 | $5,961,200 | Electronic Technology | $7,732,600 | $8,439,800 | $9,465,300 | $8,901,000 | $7,578,300 | Child Support Services | $23,434,400 | $24,399,100 | $25,162,300 | $25,051,700 | $34,462,000 | Children in Care Collections | $1,997,700 | $2,024,900 | $2,033,000 | $1,961,400 | $2,220,600 | Attorney General Contract | $3,689,000 | $4,081,800 | $4,270,800 | $4,573,500 | $4,534,000 | Medical Collections | $2,225,300 | $2,339,400 | $2,483,100 | $2,561,800 | $2,519,500 | Total | $45,738,400 | $48,409,800 | $50,688,700 | $50,320,500 | $58,813,600 |
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  | Categories of Expenditure | 2006 Actual | 2007 Actual | 2008 Actual | 2009 Actual | 2010 Approp | Personnel Services | $30,174,200 | $31,309,100 | $32,637,000 | $32,281,600 | $35,628,100 | In-state Travel | $37,400 | $58,600 | $33,400 | $26,500 | $30,900 | Out-of-state Travel | $21,600 | $18,000 | $43,200 | $35,300 | $2,500 | Current Expense | $9,275,100 | $9,772,800 | $10,021,300 | $10,672,200 | $10,737,200 | DP Current Expense | $6,144,100 | $7,251,300 | $7,953,800 | $7,252,600 | $12,384,000 | DP Capital Outlay | $86,000 | $0 | $0 | $52,300 | $30,900 | Total | $45,738,400 | $48,409,800 | $50,688,700 | $50,320,500 | $58,813,600 |
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  | Other Indicators | 2006 Actual | 2007 Actual | 2008 Actual | 2009 Actual | 2010 Approp | Budgeted FTE | 537.5 | 520.6 | 513.7 | 485.5 | 499.1 | Vehicles | 8 | 7 | 8 | 7 | 7 |
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| Subcommittee Table of ContentsProgram: Administration Function The Administration Bureau is responsible for managerial oversight and leadership of the Office of Recovery Services and its programs. This bureau includes the ORS director and the director's staff, clerical support, personnel management, central training, management auditing, contract management, planning and resource development, public information, and constituent affairs. Funding Detail Sources of Finance | 2006 Actual | 2007 Actual | 2008 Actual | 2009 Actual | 2010 Approp | General Fund | $264,100 | $279,100 | $289,500 | $458,700 | $178,500 | General Fund, One-time | $0 | ($700) | $0 | $0 | $0 | Federal Funds | $895,500 | $1,131,900 | $1,165,200 | $703,700 | $1,188,800 | Transfers - H - Medical Assistance | $75,800 | $86,700 | $98,800 | $63,700 | $103,300 | Transfers - Other Agencies | $0 | $49,500 | $45,900 | $0 | $67,400 | Transfers - Within Agency | $0 | $0 | $0 | $109,400 | $0 | Total | $1,235,400 | $1,546,500 | $1,599,400 | $1,335,500 | $1,538,000 |
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  | Categories of Expenditure | 2006 Actual | 2007 Actual | 2008 Actual | 2009 Actual | 2010 Approp | Personnel Services | $1,111,700 | $1,059,300 | $1,117,000 | $793,500 | $1,005,200 | In-state Travel | $4,000 | $3,700 | $1,300 | $700 | $2,400 | Out-of-state Travel | $2,600 | $2,200 | $1,300 | $700 | ($500) | Current Expense | $117,100 | $481,300 | $479,800 | $540,600 | $530,900 | Total | $1,235,400 | $1,546,500 | $1,599,400 | $1,335,500 | $1,538,000 |
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  | Other Indicators | 2006 Actual | 2007 Actual | 2008 Actual | 2009 Actual | 2010 Approp | Budgeted FTE | 16.6 | 13.8 | 13.8 | 9.4 | 12.0 |
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| Subcommittee Table of ContentsProgram: Financial Services Function Financial Services has responsibility for budgetary and financial matters for ORS, including check processing and other financial transactions, federal reporting requirements, budget development, purchasing, agency services, facility management, and accounting. The largest section of the staff is responsible for researching, posting, distributing, and disbursing funds collected by ORS. About one-third of payments are made through direct deposit to the custodial parents. Funding Detail Sources of Finance | 2006 Actual | 2007 Actual | 2008 Actual | 2009 Actual | 2010 Approp | General Fund | $1,142,000 | $1,170,000 | $1,274,800 | $2,107,400 | $1,256,300 | General Fund, One-time | $0 | $68,100 | $0 | $0 | $0 | Federal Funds | $4,036,500 | $4,079,700 | $4,146,000 | $3,566,500 | $4,399,100 | Transfers - H - Medical Assistance | $245,500 | $260,500 | $254,000 | $261,700 | $305,800 | Total | $5,424,000 | $5,578,300 | $5,674,800 | $5,935,600 | $5,961,200 |
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  | Categories of Expenditure | 2006 Actual | 2007 Actual | 2008 Actual | 2009 Actual | 2010 Approp | Personnel Services | $1,490,700 | $1,595,800 | $1,690,300 | $1,690,600 | $1,877,700 | In-state Travel | $2,000 | $300 | $1,500 | $300 | $300 | Current Expense | $3,931,300 | $3,982,200 | $3,983,000 | $4,244,600 | $3,745,500 | DP Current Expense | $0 | $0 | $0 | $100 | $337,700 | Total | $5,424,000 | $5,578,300 | $5,674,800 | $5,935,600 | $5,961,200 |
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  | Other Indicators | 2006 Actual | 2007 Actual | 2008 Actual | 2009 Actual | 2010 Approp | Budgeted FTE | 31.9 | 31.4 | 31.0 | 28.9 | 33.3 | Vehicles | 8 | 7 | 8 | 7 | 7 |
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| Subcommittee Table of ContentsProgram: Electronic Technology Function This bureau is responsible for the operation and maintenance of the Office of Recovery Services Information System (ORSIS), a client server subsystem, and Local Area Network (LAN) support. It is responsible for coordinating efforts with the state Department of Technology Services. Electronic Services is also responsible for the telecommunications needs of ORS. This includes operation of the ORS Automated Information System which provides an automated method for both custodial and non-custodial parents to check on the status of payments. In FY 2009, it handled over 1.6 million telephone calls. Funding Detail Sources of Finance | 2006 Actual | 2007 Actual | 2008 Actual | 2009 Actual | 2010 Approp | General Fund | $1,278,500 | $1,298,400 | $3,212,300 | $1,459,200 | $1,084,600 | General Fund, One-time | $0 | ($800) | $0 | $0 | $0 | Federal Funds | $6,082,400 | $6,727,100 | $5,798,400 | $5,212,000 | $6,154,000 | American Recovery and Reinvestment Act | $0 | $0 | $0 | $1,820,500 | $0 | Dedicated Credits Revenue | ($700) | $0 | $0 | $0 | $0 | Transfers - H - Medical Assistance | $366,100 | $386,700 | $446,400 | $409,300 | $339,700 | Beginning Nonlapsing | $45,500 | $37,400 | $8,200 | $0 | $0 | Closing Nonlapsing | ($37,400) | ($8,200) | $0 | $0 | $0 | Lapsing Balance | ($1,800) | ($800) | $0 | $0 | $0 | Total | $7,732,600 | $8,439,800 | $9,465,300 | $8,901,000 | $7,578,300 |
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  | Categories of Expenditure | 2006 Actual | 2007 Actual | 2008 Actual | 2009 Actual | 2010 Approp | Personnel Services | $1,533,200 | $1,136,600 | $1,346,600 | $1,418,300 | $1,172,700 | In-state Travel | $700 | $0 | $1,300 | $300 | $800 | Out-of-state Travel | $5,300 | $1,500 | $700 | $400 | $0 | Current Expense | $219,000 | $216,500 | $221,300 | $254,100 | $216,500 | DP Current Expense | $5,888,400 | $7,085,200 | $7,895,400 | $7,175,600 | $6,157,400 | DP Capital Outlay | $86,000 | $0 | $0 | $52,300 | $30,900 | Total | $7,732,600 | $8,439,800 | $9,465,300 | $8,901,000 | $7,578,300 |
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  | Other Indicators | 2006 Actual | 2007 Actual | 2008 Actual | 2009 Actual | 2010 Approp | Budgeted FTE | 21.5 | 14.6 | 16.5 | 16.6 | 14.1 |
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| Subcommittee Table of ContentsProgram: Child Support Services Function Child Support Services is the largest activity in the Office of Recovery Services. It is responsible for the management of the federal Title IV-D (Social Security Act) Child Support Enforcement program for the state. This program is required by federal law in order for the state to receive the federal Temporary Assistance for Needy Families (TANF) block grant. The primary purpose of the program is to increase family income through collection of child support. Combined with other income, child support collections assist families to become self-sufficient or help prevent the need for public assistance. Funding Detail Sources of Finance | 2006 Actual | 2007 Actual | 2008 Actual | 2009 Actual | 2010 Approp | General Fund | $6,453,900 | $6,903,300 | $7,803,700 | $7,498,100 | $8,405,100 | General Fund, One-time | $0 | ($17,400) | ($606,800) | $746,200 | ($669,500) | Federal Funds | $14,662,700 | $14,973,600 | $14,417,900 | $13,518,300 | $14,357,300 | American Recovery and Reinvestment Act | $0 | $0 | $0 | $0 | $9,000,000 | Dedicated Credits Revenue | $2,254,800 | $2,401,100 | $3,458,900 | $3,226,700 | $3,220,000 | Transfers - Other Agencies | $63,000 | $138,500 | $90,300 | $63,600 | $149,100 | Lapsing Balance | $0 | $0 | ($1,700) | ($1,200) | $0 | Total | $23,434,400 | $24,399,100 | $25,162,300 | $25,051,700 | $34,462,000 |
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  | Categories of Expenditure | 2006 Actual | 2007 Actual | 2008 Actual | 2009 Actual | 2010 Approp | Personnel Services | $21,857,400 | $23,196,100 | $24,005,800 | $23,890,300 | $27,014,700 | In-state Travel | $18,900 | $29,100 | $11,500 | $9,100 | $15,500 | Out-of-state Travel | $6,300 | $6,400 | $24,200 | $23,500 | $3,000 | Current Expense | $1,327,900 | $1,040,300 | $1,118,700 | $1,127,900 | $1,570,800 | DP Current Expense | $223,900 | $127,200 | $2,100 | $900 | $5,858,000 | Total | $23,434,400 | $24,399,100 | $25,162,300 | $25,051,700 | $34,462,000 |
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  | Other Indicators | 2006 Actual | 2007 Actual | 2008 Actual | 2009 Actual | 2010 Approp | Budgeted FTE | 389.7 | 385.6 | 378.7 | 359.7 | 364.5 |
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| Subcommittee Table of ContentsProgram: Children in Care Collections Function This bureau is responsible for collection of child support in behalf of children who are in state custody or 24-hour care. Federal law requires collection of child/medical support for children receiving federal Title XIX (Medicaid) and/or Title IV-E (Foster Care) funds (both titles are from the Social Security Act). State law (62A-1-117, 78A-6-1106) also mandates this collection program. This bureau is also responsible for third party insurance collections for the Utah State Hospital and Supplemental Security Income (SSI) interim assistance for the Department of Workforce Services. It also provides child support services for families not receiving public assistance in the form of central accounting for income withholding authorized by the courts. Funding Detail Sources of Finance | 2006 Actual | 2007 Actual | 2008 Actual | 2009 Actual | 2010 Approp | General Fund | $538,700 | $581,100 | $612,500 | $734,200 | $583,100 | General Fund, One-time | $0 | ($1,800) | $0 | $0 | $0 | Federal Funds | $1,392,400 | $1,384,300 | $1,350,000 | $1,156,400 | $1,562,400 | Transfers - H - Medical Assistance | $66,600 | $61,300 | $70,500 | $70,800 | $75,100 | Total | $1,997,700 | $2,024,900 | $2,033,000 | $1,961,400 | $2,220,600 |
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  | Categories of Expenditure | 2006 Actual | 2007 Actual | 2008 Actual | 2009 Actual | 2010 Approp | Personnel Services | $1,971,100 | $2,001,600 | $2,008,900 | $1,941,200 | $2,056,600 | In-state Travel | $700 | $300 | $400 | $100 | $1,200 | Current Expense | $25,900 | $23,000 | $23,700 | $20,100 | $162,800 | Total | $1,997,700 | $2,024,900 | $2,033,000 | $1,961,400 | $2,220,600 |
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  | Other Indicators | 2006 Actual | 2007 Actual | 2008 Actual | 2009 Actual | 2010 Approp | Budgeted FTE | 35.3 | 33.4 | 31.7 | 29.4 | 32.0 |
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| Subcommittee Table of ContentsProgram: Attorney General Contract Function ORS contracts with the Office of the Attorney General (AG) for legal services to enforce efforts in the areas of child support and other collections. While on the Attorney General's staff and payroll, these attorneys are considered to be related staff. Forty-seven employees are housed in ORS offices. The AG bills ORS monthly based on the actual number of attorneys at ORS and the time they spend on ORS matters. The contract with the AG is adjusted annually to match compensation increases given to other state employees. Funding Detail Sources of Finance | 2006 Actual | 2007 Actual | 2008 Actual | 2009 Actual | 2010 Approp | General Fund | $1,041,500 | $1,084,900 | $1,144,100 | $1,561,600 | $1,323,100 | General Fund, One-time | $0 | ($2,500) | $105,500 | $0 | $0 | Federal Funds | $2,554,600 | $2,907,700 | $2,941,600 | $2,886,800 | $3,124,000 | Transfers - H - Medical Assistance | $92,900 | $91,700 | $79,600 | $125,100 | $86,900 | Total | $3,689,000 | $4,081,800 | $4,270,800 | $4,573,500 | $4,534,000 |
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  | Categories of Expenditure | 2006 Actual | 2007 Actual | 2008 Actual | 2009 Actual | 2010 Approp | In-state Travel | $11,100 | $25,200 | $17,400 | $16,000 | $2,300 | Out-of-state Travel | $7,400 | $7,900 | $14,500 | $9,000 | $0 | Current Expense | $3,638,700 | $4,009,800 | $4,182,600 | $4,472,500 | $4,500,800 | DP Current Expense | $31,800 | $38,900 | $56,300 | $76,000 | $30,900 | Total | $3,689,000 | $4,081,800 | $4,270,800 | $4,573,500 | $4,534,000 |
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Subcommittee Table of ContentsProgram: Medical Collections Function This bureau is responsible for providing insurance identification, collection, and cost avoidance services to the Department of Health for Medicaid, the Children's Health Insurance Program (CHIP), and the Primary Care Network (PCN). The bureau works to identify medical insurance recipients and coordinates benefits and recovery. Additionally, the bureau pursues collections from liable third parties in personal injury cases, administers the Medicaid Estate Recovery program, and collects overpayments from providers. Funding Detail Sources of Finance | 2006 Actual | 2007 Actual | 2008 Actual | 2009 Actual | 2010 Approp | General Fund | $1,037,600 | $1,092,800 | $1,169,600 | $1,157,000 | $1,203,500 | General Fund, One-time | $0 | ($3,600) | $0 | $0 | $0 | Transfers - H - Medical Assistance | $1,187,700 | $1,244,700 | $1,313,500 | $1,404,800 | $1,316,000 | Transfers - Other Agencies | $0 | $5,500 | $0 | $0 | $0 | Total | $2,225,300 | $2,339,400 | $2,483,100 | $2,561,800 | $2,519,500 |
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  | Categories of Expenditure | 2006 Actual | 2007 Actual | 2008 Actual | 2009 Actual | 2010 Approp | Personnel Services | $2,210,100 | $2,319,700 | $2,468,400 | $2,547,700 | $2,501,200 | In-state Travel | $0 | $0 | $0 | $0 | $8,400 | Out-of-state Travel | $0 | $0 | $2,500 | $1,700 | $0 | Current Expense | $15,200 | $19,700 | $12,200 | $12,400 | $9,900 | Total | $2,225,300 | $2,339,400 | $2,483,100 | $2,561,800 | $2,519,500 |
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  | Other Indicators | 2006 Actual | 2007 Actual | 2008 Actual | 2009 Actual | 2010 Approp | Budgeted FTE | 42.4 | 41.7 | 42.0 | 41.4 | 43.2 |
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