Agency: Public Safety Line Item: Driver License Function The Driver License line item is responsible for the licensing and examining of Utah motorists, ensuring that all motorists meet minimum vision, knowledge and performance requirements, and are capable of driving safely. The line item also directs attention to specific driver improvement and correction problems.
The Driver License line item is divided into three major programs with specific responsibilities in Administration, Driver Services, and Driver Records. In addition, the line item has a Motorcycle Safety program and administers the Uninsured Motorists Database. Background Senate Bill 81 from the 2008 General Session requires proof of citizenship when a license is renewed. Adjustments within the division were made to accommodate provisions relating to this legislation and in consideration of related federal law beginning January 2010. Statutory Authority Statutory Authority for the Driver License line item is found in UCA 53-3. Intent Language Under Section 63J-1-603 of the Utah Code, the Legislature intends that appropriations provided for Driver License in Item 28 of Chapter 2 Laws of Utah 2010 not lapse at the close of fiscal year 2011. The Legislature intends that appropriations provided for Uninsured Motorist Program and the Motorcycle Education Program not lapse at the close of FY 2011. Special Funds ![DL - Restricted](media/DPS - DL - restr.jpg) Funding Detail Sources of Finance | 2008 Actual | 2009 Actual | 2010 Actual | 2011 Actual | 2012 Approp | General Fund | $0 | $1,029,100 | $620,200 | $294,600 | $0 | General Fund, One-time | $0 | ($1,029,100) | ($10,900) | $0 | $6,000 | Federal Funds | $226,600 | $301,400 | $314,700 | $847,100 | $1,255,000 | Dedicated Credits Revenue | $5,700 | $6,000 | $6,800 | $6,600 | $5,900 | TFR - Motorcycle Education | $369,900 | $372,300 | $323,000 | $323,200 | $322,700 | TFR - Dept. of Public Safety Rest. Acct. | $22,692,400 | $24,645,200 | $25,563,600 | $27,306,000 | $27,531,100 | TFR - Uninsured Motorist I.D. | $1,860,100 | $2,360,100 | $2,360,100 | $2,360,100 | $2,360,100 | Transfers - Within Agency | $0 | $0 | $0 | ($3,294,000) | $0 | Pass-through | $59,200 | $68,100 | $54,200 | $47,300 | $68,100 | Beginning Nonlapsing | $5,501,600 | $7,734,000 | $10,262,200 | $10,537,400 | $320,200 | Closing Nonlapsing | ($7,734,000) | ($10,262,200) | ($10,537,500) | ($10,769,800) | ($640,400) | Lapsing Balance | $0 | $0 | ($1,684,000) | $0 | $0 | Total | $22,981,500 | $25,224,900 | $27,272,400 | $27,658,500 | $31,228,700 |
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  | Programs: | 2008 Actual | 2009 Actual | 2010 Actual | 2011 Actual | 2012 Approp | Driver License Administration | $2,337,900 | $1,729,500 | $1,700,100 | $1,575,600 | $3,238,100 | Driver Services | $12,280,200 | $13,783,300 | $15,073,800 | $15,555,500 | $16,144,400 | Driver Records | $6,248,800 | $7,146,200 | $7,900,700 | $7,501,700 | $8,245,500 | Motorcycle Safety | $321,000 | $322,000 | $243,200 | $242,100 | $324,600 | Uninsured Motorist | $1,793,600 | $1,942,500 | $2,039,900 | $1,936,500 | $2,039,900 | DL Federal Grants | $0 | $301,400 | $314,700 | $847,100 | $1,236,200 | Total | $22,981,500 | $25,224,900 | $27,272,400 | $27,658,500 | $31,228,700 |
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  | Categories of Expenditure | 2008 Actual | 2009 Actual | 2010 Actual | 2011 Actual | 2012 Approp | Personnel Services | $15,233,600 | $16,973,300 | $18,972,300 | $17,658,700 | $19,961,600 | In-state Travel | $38,100 | $28,600 | $28,000 | $37,100 | $27,900 | Out-of-state Travel | $7,500 | $5,200 | $4,000 | $3,900 | $3,100,900 | Current Expense | $5,589,900 | $5,615,000 | $4,437,900 | $6,298,300 | $1,540,400 | DP Current Expense | $2,020,400 | $2,382,500 | $3,100,200 | $2,741,500 | $4,205,500 | DP Capital Outlay | $0 | $116,800 | $331,900 | $856,800 | $1,994,300 | Capital Outlay | $33,600 | $33,900 | $129,200 | $14,900 | $344,000 | Other Charges/Pass Thru | $58,400 | $69,600 | $268,900 | $47,300 | $54,100 | Total | $22,981,500 | $25,224,900 | $27,272,400 | $27,658,500 | $31,228,700 |
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  | Other Indicators | 2008 Actual | 2009 Actual | 2010 Actual | 2011 Actual | 2012 Approp | Budgeted FTE | 284.0 | 342.0 | 375.0 | 367.5 | 368.0 | Actual FTE | 294.7 | 315.4 | 328.7 | 344.3 | 0.0 | Vehicles | 22 | 23 | 23 | 23 | 23 |
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| Subcommittee Table of ContentsProgram: Driver License Administration Function The Administration program provides oversight for all driver license operations throughout the state. The program performs the following functions and activities: - Budgeting and Accounting: Ensures that the division is operating within parameters of budgets, personnel, facilities, etc.
- General Services: Coordinates and orders all supplies and equipment used by the division.
- Facilities: Ensures that the office space needs of the division are met, in addition to telephone equipment and vehicle needs.
- Regulatory Programs: Certifies commercial driver training schools and instructors and ensures that both are operating within the laws, rules and expectations of the division; oversees the Renewal by Mail program and the medical program coordinator.
- Driver Improvement: Works with problem drivers through administrative hearings and determines what action, if any, is appropriate in an effort to modify a person's driving abilities or habits; conducts quasi-judicial hearings for alcohol-related arrests and determines appropriate action.
Funding Detail Sources of Finance | 2008 Actual | 2009 Actual | 2010 Actual | 2011 Actual | 2012 Approp | General Fund | $0 | $1,029,100 | $620,200 | $0 | $0 | General Fund, One-time | $0 | ($1,029,100) | ($10,900) | $0 | $0 | Federal Funds | $226,600 | $0 | $0 | $0 | $0 | TFR - Dept. of Public Safety Rest. Acct. | $2,479,300 | $3,823,900 | $4,479,200 | $3,248,000 | $3,238,100 | Transfers - Within Agency | $0 | $0 | $0 | ($3,294,000) | $0 | Pass-through | $1,700 | ($1,500) | $0 | $0 | $0 | Beginning Nonlapsing | $2,126,200 | $0 | $2,092,900 | $5,481,300 | $0 | Closing Nonlapsing | ($2,495,900) | ($2,092,900) | ($5,481,300) | ($3,859,700) | $0 | Total | $2,337,900 | $1,729,500 | $1,700,100 | $1,575,600 | $3,238,100 |
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  | Categories of Expenditure | 2008 Actual | 2009 Actual | 2010 Actual | 2011 Actual | 2012 Approp | Personnel Services | $1,375,300 | $1,440,100 | $1,421,700 | $1,400,200 | $1,432,400 | In-state Travel | $1,800 | $2,200 | $2,200 | $2,300 | $2,200 | Out-of-state Travel | $3,000 | $1,100 | $3,000 | $0 | $3,000 | Current Expense | $264,500 | $3,700 | $106,300 | $47,800 | $404,800 | DP Current Expense | $693,300 | $282,400 | $166,900 | $125,300 | $166,900 | DP Capital Outlay | $0 | $0 | $0 | $0 | $1,228,800 | Total | $2,337,900 | $1,729,500 | $1,700,100 | $1,575,600 | $3,238,100 |
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  | Other Indicators | 2008 Actual | 2009 Actual | 2010 Actual | 2011 Actual | 2012 Approp | Budgeted FTE | 23.0 | 21.0 | 45.0 | 44.1 | 21.0 | Actual FTE | 20.5 | 20.7 | 20.8 | 20.5 | 0.0 |
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| Subcommittee Table of ContentsProgram: Driver Services Function Driver License Services ensures that the citizens who operate motor vehicles on the highways of Utah have complied with the requirements and have proven their proficiency. Identification and acquisition of appropriate technology methods are realized as resources become available for automation and improved customer services. Applicants for driver license and identification cards are issued after these applicants have substantially established their identity. Performance Driver License Service performance is tracked with various measures. Below are those measurements that are most relevant. These are: (1) Average wait time (2) Average Service Time and (3) Driver License call abandonment. Average wait time and average service time have fluctuated over time and recently has increased. This is mainly due to significant changes to day-to-day business, namely changes in association with REAL ID. These changes include requiring all applicants to renew in person with proof of citizenship that have resulted in longer processing times. Also additional equipment and security requirements have added to the increase. The Driver License Division recently added a central call center to service calls concerning driver license questions. This call center replaces the previous system of having driver license clerks manage both incoming calls and in-office service. Since its recent inception, the percentage of abandoned calls has steadily declined. ![DPS - performance - Driver License Service](media/DPS - driv license - perf.jpg) Funding Detail Sources of Finance | 2008 Actual | 2009 Actual | 2010 Actual | 2011 Actual | 2012 Approp | General Fund | $0 | $0 | $0 | $294,600 | $0 | General Fund, One-time | $0 | $0 | $0 | $0 | $6,000 | Federal Funds | $0 | $0 | $0 | $0 | $18,800 | Dedicated Credits Revenue | $5,700 | $6,000 | $6,800 | $6,600 | $5,900 | TFR - Dept. of Public Safety Rest. Acct. | $13,311,700 | $13,974,000 | $14,329,400 | $16,744,900 | $16,045,600 | Pass-through | $57,500 | $69,600 | $54,200 | $47,300 | $68,100 | Beginning Nonlapsing | $1,262,100 | $2,356,800 | $2,623,100 | $1,939,700 | $0 | Closing Nonlapsing | ($2,356,800) | ($2,623,100) | ($1,939,700) | ($3,477,600) | $0 | Total | $12,280,200 | $13,783,300 | $15,073,800 | $15,555,500 | $16,144,400 |
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  | Categories of Expenditure | 2008 Actual | 2009 Actual | 2010 Actual | 2011 Actual | 2012 Approp | Personnel Services | $9,251,700 | $10,614,300 | $10,671,800 | $11,112,700 | $11,243,700 | In-state Travel | $32,800 | $22,700 | $24,100 | $30,700 | $24,100 | Out-of-state Travel | $2,900 | $900 | $0 | $2,500 | $3,096,900 | Current Expense | $2,839,300 | $2,788,300 | $3,096,900 | $3,196,500 | $55,500 | DP Current Expense | $61,500 | $267,100 | $765,800 | $342,100 | $775,400 | DP Capital Outlay | $0 | $0 | $331,900 | $808,800 | $765,500 | Capital Outlay | $33,600 | $20,400 | $129,200 | $14,900 | $129,200 | Other Charges/Pass Thru | $58,400 | $69,600 | $54,100 | $47,300 | $54,100 | Total | $12,280,200 | $13,783,300 | $15,073,800 | $15,555,500 | $16,144,400 |
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  | Other Indicators | 2008 Actual | 2009 Actual | 2010 Actual | 2011 Actual | 2012 Approp | Budgeted FTE | 162.0 | 220.0 | 226.0 | 221.5 | 233.0 | Actual FTE | 182.5 | 199.3 | 206.4 | 219.7 | 0.0 | Vehicles | 22 | 23 | 23 | 23 | 23 |
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| Subcommittee Table of ContentsProgram: Driver Records Function This program is responsible for the maintenance of records on all drivers in the State of Utah. Continued increases in areas of enforcement emphasis, such as drivers driving under the influence of controlled substances, have resulted in substantial workload increases in this program. The system is closely tied into the court and general law enforcement programs. Funding Detail Sources of Finance | 2008 Actual | 2009 Actual | 2010 Actual | 2011 Actual | 2012 Approp | TFR - Dept. of Public Safety Rest. Acct. | $6,899,500 | $6,845,400 | $6,753,100 | $7,311,200 | $8,245,500 | Beginning Nonlapsing | $1,212,200 | $4,358,800 | $4,058,000 | $2,910,400 | $0 | Closing Nonlapsing | ($1,862,900) | ($4,058,000) | ($2,910,400) | ($2,719,900) | $0 | Total | $6,248,800 | $7,146,200 | $7,900,700 | $7,501,700 | $8,245,500 |
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  | Categories of Expenditure | 2008 Actual | 2009 Actual | 2010 Actual | 2011 Actual | 2012 Approp | Personnel Services | $4,542,400 | $4,851,500 | $4,970,700 | $5,054,800 | $5,379,300 | In-state Travel | $1,400 | $600 | $100 | $800 | $100 | Out-of-state Travel | $1,600 | $2,400 | $0 | $700 | $0 | Current Expense | $638,300 | $599,600 | $711,100 | $544,300 | $707,200 | DP Current Expense | $1,065,100 | $1,561,800 | $2,004,000 | $1,853,100 | $1,944,100 | DP Capital Outlay | $0 | $116,800 | $0 | $48,000 | $0 | Capital Outlay | $0 | $13,500 | $0 | $0 | $214,800 | Other Charges/Pass Thru | $0 | $0 | $214,800 | $0 | $0 | Total | $6,248,800 | $7,146,200 | $7,900,700 | $7,501,700 | $8,245,500 |
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  | Other Indicators | 2008 Actual | 2009 Actual | 2010 Actual | 2011 Actual | 2012 Approp | Budgeted FTE | 98.0 | 100.0 | 103.0 | 100.9 | 113.0 | Actual FTE | 90.8 | 94.4 | 100.6 | 102.5 | 0.0 |
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| Subcommittee Table of ContentsProgram: Motorcycle Safety Function The Driver License Division is required to develop standards for and administer this program. The program includes training courses for all ranges of abilities of motorcyclists and training instructors. Background The Motorcycle Rider Education Act enacted in 1993 in UCA 53-3-901 created the Motorcycle Safety program. The Legislature provided that an annual fee of $5 for each registered motorcycle and a $2.50 fee for an original, renewal, or extension of a Class M Driver License is to be dedicated for use by the division for this program. Funding Detail Sources of Finance | 2008 Actual | 2009 Actual | 2010 Actual | 2011 Actual | 2012 Approp | TFR - Motorcycle Education | $369,900 | $372,300 | $323,000 | $323,200 | $322,700 | TFR - Dept. of Public Safety Rest. Acct. | $1,900 | $1,900 | $1,900 | $1,900 | $1,900 | Beginning Nonlapsing | $21,400 | $72,200 | $124,400 | $206,000 | $0 | Closing Nonlapsing | ($72,200) | ($124,400) | ($206,100) | ($289,000) | $0 | Total | $321,000 | $322,000 | $243,200 | $242,100 | $324,600 |
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  | Categories of Expenditure | 2008 Actual | 2009 Actual | 2010 Actual | 2011 Actual | 2012 Approp | Personnel Services | $64,200 | $67,400 | $67,000 | $65,500 | $65,100 | In-state Travel | $2,100 | $3,100 | $1,600 | $3,300 | $1,500 | Out-of-state Travel | $0 | $800 | $1,000 | $700 | $1,000 | Current Expense | $253,000 | $250,700 | $173,600 | $172,600 | $257,000 | DP Current Expense | $1,700 | $0 | $0 | $0 | $0 | Total | $321,000 | $322,000 | $243,200 | $242,100 | $324,600 |
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  | Other Indicators | 2008 Actual | 2009 Actual | 2010 Actual | 2011 Actual | 2012 Approp | Budgeted FTE | 1.0 | 1.0 | 1.0 | 1.0 | 1.0 | Actual FTE | 1.0 | 1.0 | 1.0 | 1.0 | 0.0 |
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| Subcommittee Table of ContentsProgram: Uninsured Motorist Function A private provider, Insure-rite, Inc., has created a database showing insured/uninsured vehicles. This database is accessed by using the driver's license in motor vehicle status checks by law enforcement officers. There has been a noticeable decrease in the number of uninsured vehicles since the inception of the program. Funding Detail Sources of Finance | 2008 Actual | 2009 Actual | 2010 Actual | 2011 Actual | 2012 Approp | TFR - Uninsured Motorist I.D. | $1,860,100 | $2,360,100 | $2,360,100 | $2,360,100 | $2,360,100 | Beginning Nonlapsing | $879,700 | $946,200 | $1,363,800 | $0 | $320,200 | Closing Nonlapsing | ($946,200) | ($1,363,800) | $0 | ($423,600) | ($640,400) | Lapsing Balance | $0 | $0 | ($1,684,000) | $0 | $0 | Total | $1,793,600 | $1,942,500 | $2,039,900 | $1,936,500 | $2,039,900 |
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  | Categories of Expenditure | 2008 Actual | 2009 Actual | 2010 Actual | 2011 Actual | 2012 Approp | Personnel Services | $0 | $0 | $1,841,100 | $0 | $1,841,100 | Current Expense | $1,594,800 | $1,743,700 | $198,800 | $1,737,700 | $0 | DP Current Expense | $198,800 | $198,800 | $0 | $198,800 | $198,800 | Total | $1,793,600 | $1,942,500 | $2,039,900 | $1,936,500 | $2,039,900 |
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Subcommittee Table of ContentsProgram: DL Federal Grants Function Federal funds for the Commercial Driver License (CDL) program are contained within this program. This funding is intended to help states comply with statutory standards for their CDL programs. Funding Detail Sources of Finance | 2008 Actual | 2009 Actual | 2010 Actual | 2011 Actual | 2012 Approp | Federal Funds | $0 | $301,400 | $314,700 | $847,100 | $1,236,200 | Total | $0 | $301,400 | $314,700 | $847,100 | $1,236,200 |
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  | Categories of Expenditure | 2008 Actual | 2009 Actual | 2010 Actual | 2011 Actual | 2012 Approp | Personnel Services | $0 | $0 | $0 | $25,500 | $0 | Current Expense | $0 | $229,000 | $151,200 | $599,400 | $115,900 | DP Current Expense | $0 | $72,400 | $163,500 | $222,200 | $1,120,300 | Total | $0 | $301,400 | $314,700 | $847,100 | $1,236,200 |
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  | Other Indicators | 2008 Actual | 2009 Actual | 2010 Actual | 2011 Actual | 2012 Approp | Actual FTE | 0.0 | 0.0 | 0.0 | 0.6 | 0.0 |
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| Subcommittee Table of Contents |