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H.B. 64 Enrolled

                 

CONSUMER PROTECTION AMENDMENTS

                 
2002 GENERAL SESSION

                 
STATE OF UTAH

                 
Sponsor: Afton B. Bradshaw

                  This act amends the Commerce and Trade Code and the Utah Criminal Code. The act
                  amends the definition of "unsolicited telephone call." The act adjusts the bonding
                  requirements for those making telephone solicitations. The act amends the provision for
                  investigations of identity theft violations. The act makes technical changes.
                  This act affects sections of Utah Code Annotated 1953 as follows:
                  AMENDS:
                      13-25a-102, as last amended by Chapter 77, Laws of Utah 1998
                      13-26-3, as last amended by Chapter 124, Laws of Utah 1999
                      76-6-1102, as enacted by Chapter 57, Laws of Utah 2000
                      76-6-1103, as enacted by Chapter 57, Laws of Utah 2000
                  Be it enacted by the Legislature of the state of Utah:
                      Section 1. Section 13-25a-102 is amended to read:
                       13-25a-102. Definitions.
                      As used in this chapter:
                      (1) "Advertisement" means material offering for sale, or advertising the availability or
                  quality of, any property, goods, or services.
                      (2) (a) "Automated telephone dialing system" means equipment used to:
                      (i) store or produce telephone numbers;
                      (ii) call a stored or produced number; and
                      (iii) connect the number called with a recorded message or artificial voice.
                      (b) "Automated telephone dialing system" does not include equipment used with a burglar
                  alarm system, voice messaging system, fire alarm system, or other system used in an emergency
                  involving the immediate health or safety of a person.
                      (3) "Established business relationship" means a relationship that:
                      (a) is based on inquiry, application, purchase, or transaction regarding products or services


                  offered;
                      (b) is formed by a voluntary two-way communication between a person making a telephone
                  solicitation and a person to whom a telephone solicitation is made; and
                      (c) has not been terminated by either party.
                      (4) "Facsimile machine" means equipment used for:
                      (a) scanning or encoding text or images for conversion into electronic signals for
                  transmission; or
                      (b) receiving electronic signals and reproducing them as a duplicate of the original text or
                  image.
                      (5) "Negative response" means a statement from a party stating the party does not wish to
                  listen to the sales presentation or participate in the solicitation presented in the telephone call.
                      (6) "Telephone solicitation" means the initiation of a telephone call or message for the
                  purpose of:
                      (a) encouraging the purchase or rental of, or investment in, property, goods, or services;
                      (b) soliciting a sale of or extension of credit for property or services to the person called;
                      (c) soliciting information that will be used for:
                      (i) the direct solicitation of a sale of property or services to the person called; or
                      (ii) an extension of credit to the person called for a sale of property or services; or
                      (d) soliciting a charitable donation involving the exchange of any premium, prize, gift,                   ticket,
                  subscription, or other benefit in connection with any appeal made for a charitable purpose.
                      (7) "Telephone solicitor" means any natural person, firm, organization, partnership,
                  association, or corporation who makes or causes to be made an unsolicited telephone call, including
                  calls made by use of an automated telephone dialing system.
                      (8) "Unsolicited telephone call" means a telephone call for a commercial purpose or to seek
                  a financial donation other than a call made:
                      (a) in response to an express request of the person called;
                      (b) primarily in connection with an existing debt or contract, payment or performance of
                  which has not been completed at the time of the call; [or]

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                      (c) to any person with whom the telephone solicitor has an [existing] established business
                  relationship[.]; or
                      (d) as required by law for a medical purpose.
                      Section 2. Section 13-26-3 is amended to read:
                       13-26-3. Registration and bond required.
                      (1) (a) Each telephone soliciting business engaging in telephone solicitation or sales in this
                  state shall register annually with the Division of Consumer Protection prior to doing or continuing
                  to do business in this state.
                      (b) The registration form shall designate an agent residing in this state who is authorized by
                  the telephone soliciting business to receive service of process in any action brought by this state or
                  a resident of this state.
                      (c) If a telephone soliciting business fails to designate an agent to receive service or fails to
                  appoint a successor to the agent, the business' application for an initial or renewal registration shall
                  be denied, and any current registration shall be suspended until an agent is designated.
                      (2) The division may impose an annual registration fee set pursuant to Section 63-38-3.2 .
                      (3) (a) Each telephone soliciting business engaging in telephone solicitation or sales in this
                  state shall obtain and maintain the following security:
                      (i) a performance bond issued by a surety authorized to transact surety business in this state;
                      (ii) an irrevocable letter of credit issued by a financial institution authorized to do business
                  in this state; or
                      (iii) a certificate of deposit held in this state in a depository institution regulated by the
                  Department of Financial Institutions.
                      (b) The bond, letter of credit, or certificate of deposit shall be payable to the division for the
                  benefit of any consumer who incurs damages as the result of any telephone solicitation or sales
                  violation of this chapter.
                      (c) The division may recover from the bond, letter of credit, or certificate of deposit
                  investigative costs, attorneys' fees, and other costs of collecting and distributing funds under this
                  section and the costs of promoting consumer education, but only if the consumer has first recovered

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                  full damages.
                      (d) A telephone soliciting business shall keep a bond, certificate of deposit, or letter of credit
                  in force for one year after it notifies the division in writing that it has ceased all activities regulated
                  by this chapter.
                      (e) The amount to be posted in the form of a bond, irrevocable letter of credit, or certificate
                  of deposit shall be [determined as follows]:
                      (i) $25,000 if neither the telephone soliciting business nor any affiliated person [affiliated
                  with the telephone soliciting business at the time of application has been found in an administrative,
                  civil, or criminal proceeding] has violated this chapter within three years [of] preceding the date of
                  the application [to have violated this chapter, the amount posted shall be $50,000] and the telephone
                  soliciting business has fewer than ten employees;
                      (ii) $50,000 if neither the telephone soliciting business nor any affiliated person has violated
                  this chapter within three years preceding the date of the application and the telephone soliciting
                  business has ten or more employees; or
                      [(ii)] (iii) $75,000 if the telephone soliciting business or any [currently] affiliated person has
                  violated this chapter within three years preceding the date of the application[, the amount posted
                  shall be $75,000; and].
                      [(iii) for] (f) For purposes of Subsection (3)(e) an "affiliated person" means a contractor,
                  director, employee, officer, owner, or partner of the telephone soliciting business.
                      (4) The division may establish by rule the registration requirements for telephone soliciting
                  businesses under the terms of Title 63, Chapter 46a, Utah Administrative Rulemaking Act. An
                  administrative proceeding conducted by the division under this chapter shall comply with the
                  requirements of Title 63, Chapter 46b, Administrative Procedures Act.
                      (5) The division director may revoke a registration under this section for any violation of this
                  chapter.
                      Section 3. Section 76-6-1102 is amended to read:
                       76-6-1102. Identity fraud crime.
                      (1) For purposes of this part, "personal identifying information" may include:

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                      (a) name;
                      (b) address;
                      (c) telephone number;
                      (d) driver's license number;
                      (e) Social Security number;
                      (f) place of employment;
                      (g) employee identification numbers or other personal identification numbers;
                      (h) mother's maiden name;
                      (i) electronic identification numbers;
                      (j) digital signatures or a private key; or
                      (k) any other numbers or information that can be used to access a person's financial resources
                  or medical information in the name of another person without the consent of that person except for
                  numbers or information that can be prosecuted as financial transaction card offenses under Sections
                  76-6-506 through 76-6-506.4 .
                      (2) A person is guilty of identity fraud when that person knowingly or intentionally:
                      (a) obtains personal identifying information of another person without the authorization of
                  that person; and
                      (b) uses, or attempts to use, that information with fraudulent intent, including to obtain, or
                  attempt to obtain, credit, goods, services, any other thing of value, or medical information in the
                  name of another person without the consent of that person.
                      (3) Identity fraud is:
                      (a) a class B misdemeanor if the value of the credit, goods, services, or any other thing of
                  value is less than $300;
                      (b) a class A misdemeanor if:
                      (i) a value cannot be determined and the personal identifying information has been used
                  without the consent of that person to obtain medical information [in the name of another person
                  without the consent of that person] or to obtain employment; or
                      (ii) the value of the credit, goods, services, or any other thing of value is or exceeds $300 but

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                  is less than $1,000;
                      (c) a third degree felony if the value of the credit, goods, services, or any other thing of value
                  is or exceeds $1,000 but is less than $5,000; or
                      (d) a second degree felony if the value of the credit, goods, services, or any other thing of
                  value is or exceeds $5,000.
                      (4) Multiple violations within a 90-day period may be aggregated into a single offense, and
                  the degree of the offense is determined by the total value of all credit, goods, services, or any other
                  thing of value used, or attempted to be used, through the multiple violations.
                      Section 4. Section 76-6-1103 is amended to read:
                       76-6-1103. Investigation, jurisdiction, and prima facie evidence of violation.
                      (1) In any criminal proceeding brought pursuant to this section, the crime shall be considered
                  to have been committed in any county in which any part of the identity fraud took place, regardless
                  of whether the defendant was ever actually in that county.
                      (2) [The] In addition to investigations conducted by law enforcement agencies, the Division
                  of Consumer Protection also has responsibility for investigating violations of this part where identity
                  fraud is the primary violation that is alleged to have been committed.
                      (3) A criminal conviction under this part is prima facie evidence of a violation of Section
                  13-11-4 , of the Utah Consumer Sales Practices Act.
                      (4) Any violation of this part constitutes a violation of Section 13-11-4 , of the Utah
                  Consumer Sales Practices Act.

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