Administration provides leadership, financial management, and data management to Division programs.
The Division of Housing and Community Development uses as a performance measure the number of division programs that are honored for best practices. These honors generally come from the federal government and local agencies. Results are shown below.

The Division measures success through a customer service index based on four measures:
- Number of board meetings and technical assistance provided
- Number of training sessions for customers
- Number of projects visited and face-to-face help provided
- Immediate responses to questions and concerns.
Customer Service Index
The results of this index are shown below.

Reduce Chronic Homeless Population
A key division goal is to eliminate chronic homelessness throughout the state. The chart below shows the progress they have made towards this goal.

COBI contains unaudited data as presented to the Legislature by state agencies at the time of publication. For audited financial data see the State of Utah's Comprehensive Annual Financial Reports.